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Partners in Service: The Art of Search Dog Handling in the SCDF

CPL She Zongda reflects on his journey in the SCDF Search Platoon, where trust, responsibility, and mutual understanding shaped not just how he trained, but also how he worked and forged deep connections with his canine partners.

For many full-time National Servicemen (NSFs), transitioning from Basic Rescue Training (BRT) to their assigned units comes with a period of adjustment. But for CPL She Zongda, a 20-year-old nearing the end of his National Service, joining the Singapore Civil Defence Force (SCDF) Search Platoon was more than a change in environment. It turned his lifelong love for animals into a vocation built on trust, patience, and love for his four-legged colleagues. Formed in 1997, the Search Platoon comprised regular officers, NSFs, and currently 17 dogs, which are trained in Urban Search and Rescue (USAR) or Fire Investigation (FI).

A CALLING FOR CANINES

Zongda grew up with three Labrador Retrievers and now has a dog and two cats. When he completed his BRT, the Search Platoon felt like a natural fit for him. Upon being posted to the unit, he found a small, close-knit team of approximately 17 SCDF officers who enjoyed working with and caring for dogs. For Zongda, this marked the beginning of his vocation as a Dog Handler, a calling that required dedication not only to his work but also to the canine partner by his side.

CPL She Zongda and Sophia (second from left) with his colleagues and their USAR dogs and FI dogs.

QUINCE: BECOMING A TRUSTED PARTNER

Small in size but boundless in energy, Quince responds to CPL She Zongda’s steady presence, building a bond that goes beyond obedience.

His first partner was Quince, a Cocker Spaniel specialising in USAR. Coming from a home with large Labradors, Zongda was initially struck by how small Quince was. However, his size belied his larger-than-life energy levels and personality. The energetic Quince would always be barking in excitement at the kennel gates the moment he sensed Zongda approaching.

As a USAR dog handler, Zongda realised that his vocation came with more responsibilities than being a pet owner. After getting to know Quince and his lively nature, he spent much time studying the best ways to manage Quince and more crucially, build a strong bond with him.  

Other than teaching Quince basic obedience cues, Zongda would spend time petting him and scratching his belly every day. Once the bond was strengthened, Quince instinctively understood and responded to Zongda’s instructions.   

Over time, Zongda’s dedication to Quince and his vocation became evident. Zongda would seek advice from regular officers on how to better train Quince. He tried out a “voice dragging” technique, in which he dragged out his commands in calm, measured tones, “relaaaaax, hooooooold”. He also learned to synchronise his walking pace with Quince to keep him focused when moving from point to point. With the help of his colleagues, Zongda achieved steady progress with Quince and felt a strong sense of camaraderie and support in the unit. 

THE GAME OF HIDE-AND-SEEK

CPL She Zongda giving Quince the command to start searching for the "casualty", as part of their training.

Training a USAR dog is a structured, multi‑stage process which taps on the dog’s natural instinct to hunt and play, honing its detection skills and reliability in the field. Channelling their natural instinct into consistent focus takes time and reinforcement. Zongda explains that for search dogs to succeed in USAR, they must have a strong drive to find survivors who are trapped under rubble, and be friendly enough to approach  without alarming them.

Training takes place in different phases at the Home Team Tactical Centre with facilities that simulate post-disaster environments, such as confined spaces and rubble.

Before training commences, the handlers will don their Personal Protective Equipment and conduct safety checks of the area. A colleague will hide in the rubble as a simulated “casualty” for Zongda and Quince to locate.  Conversely, when another team is training, Zongda would take on the role as the “casualty”.

By simulating various scenarios under the handlers’ strict supervision, it reinforces the dogs’ innate drive to search for “casualties” swiftly and confidently.

SOPHIA: THE METHODICAL FIRE INVESTIGATOR

Built on mutual awareness and teamwork, CPL She Zongda and Sophia train and grow together, both in work and in spirit.

After Quince was handed over to a mentee, Zongda began working with Sophia. As a Labrador specialised in Fire Investigation, Sophia works with fire investigators to detect traces of flammable liquids after a fire incident. Like Quince, Sophia is highly intelligent but expresses herself differently. She is attuned to human emotions in a calm and quiet way, unlike Quince’s exuberance and playfulness. She is also highly agile and nimble when running around the training grounds.

Handling Sophia was different. Fire investigation dogs must be methodical, covering the entire fire scene systematically to detect hints of accelerants like petrol, diesel, or acetone. While USAR dogs are trained to bark upon detection of a human scent, Sophia is trained to “freeze” on the spot when she detects an accelerant.

When rewarding Sophia, Zongda has to be extra careful. To keep her focused on the scent source rather than on him, he throws the reward ball from behind her back. And just how much accelerant is applied for Sophia to pick up the scent? “About 50 micro-litres, which is one drop, sometimes even less,” says Zongda.  

THE BOND THAT WORKS BOTH WAYS

As Zongda’s understanding of his search dogs grows, both Quince and Sophia have also become incredibly sensitive to his mood. Even when Zongda is feeling down, he makes a conscious effort to keep his spirits up. Nevertheless, Quince and Sophia would pick up his emotions quickly and try to cheer him up.

Reflecting on his experiences in the Search Platoon, Zongda shares that it has turned him into a “better pawrent” to his pets. He now has a better understanding of their behaviour and the importance of meaningful playtime.

A COMBINATION OF LOVE AND DRIVE

Through play and shared focus, CPL She Zongda engages Sophia in work that challenges her instincts and strengthens their connection.

For Zongda, the SCDF Search Platoon was more than a posting. It was where he acquired a professional ethos, putting in the hours and energy to sharpen his partners’ skills. As he will be heading to the University of Chicago to study sociology soon, Quince and Sophia will remain his close partners in his memories. To Zongda, the duo are not just dogs. They are highly capable individuals that help SCDF to fulfil its mission as a lifesaving force.

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The Heart of a Responder: An SCDF Volunteer’s Dedication to Service and Impacting Lives

From training residents to balancing the different roles in life, WO1(V) Jacqueling Chua has dedicated decades to building a more resilient community.

In a fast-paced world where one’s value is often measured by personal productivity, WO1(V) Jacqueling Chua measures hers by the lives she impacts. For twenty years, Jacqueling has been a steadfast volunteer with the Singapore Civil Defence Force (SCDF)’s Civil Defence Auxiliary Unit (CDAU). Her involvement with SCDF traces back even further to 1987, when she attended civil defence training  as an SCDF volunteer. Now 53, Jacqueling serves as a Public Education Officer (PEO), embodying the belief that volunteering is truly a duty of the heart.

THE "GOLDEN HOUR"

The driving force behind Jacqueling’s decades-long commitment stems from a realisation she had during her training in the late 1980s – the idea that time is precious in an emergency. As it is commonly known, the golden hour refers to the critical first hour after a serious injury, when prompt medical treatment is more likely to save a life. In the context of a cardiac arrest, the survival rate decreases approximately 7-10% for every minute without Cardiopulmonary Resuscitation (CPR). This encourages her to step forward to spread the public education, ensuring that when emergency happens, more people can proactively step forward to assist.  For Jacqueling, preparing oneself to save a life is a fundamental duty.

IDENTITY AND PRIDE IN THE UNIFORM

Jacqueling joined the CDAU when it was officially formed in 2006, initially drawn to the SCDF uniform, which she found was aesthetically pleasing. But she soon found that donning it has a deeper meaning as it embodies not only a collective identity and but also serves as an ethos of Civil Defence readiness.

Nowhere was this sense of pride more evident than at the 2024 National Day Parade, where she was part of the Volunteer Marching Contingent marching alongside other volunteers with a Compressed Air Foam gun. Despite the sweltering heat during trainings, Jacqueling felt an immense sense of purpose. “You feel proud to be there, to do something for the country,” she reflects.

BALANCING THE MANY "PLATES" OF LIFE WITH HEART

For 20 years, Jacqueling has managed what she calls the “big plates” of life: her professional career (previously she was an operations specialist), her family life, her volunteer role as a PEO and Community First Responder (CFR). Though her family occasionally fretted over her busy volunteering schedule, Jacqueling’s devotion never wavered and remained committed to the call.

Her readiness was put to the test close to home when she used her home fire extinguisher to extinguish a neighbour’s unit fire. Thanks to her training and quick thinking, she ensured her neighbour’s safety. It was a moment that showed her family just how invaluable her life-saving skills are.

While much of her time is devoted to serving others, Jacqueling understands that readiness begins with herself. Although she enjoys swimming for leisure, she often challenges herself to swim up to 20 laps to train and maintain her stamina. She also finds peace in nature photography, using her Nikon camera to capture beautiful natural scenery. These activities are not only relaxing, they also form part of her life, powering her to be at her best so she can continue to assist others when needed.

MOVING "IN SYNC" WITH THE COMMUNITY

One of the most rewarding aspects of Jacqueling’s long service is the unspoken connection she shares with those who have the same heart for service. She recalls a memorable incident where she responded as a CFR to a cardiac arrest alert via the SCDF myResponder mobile application.

She arrived at the incident location with a colleague by chance.  Although they had not attended to an incident together before, they were able to work collaboratively to provide immediate assistance, with one attending to the patient whilst the other bringing the Automated External Defibrillator (AED) to the location.

This collaborative coordination to save a life is built on mutual trust and a shared mission and turned a high-pressure situation into a moment of meaningful achievement.

THE ROLE OF A PUBLIC EDUCATION OFFICER

As a PEO, Jacqueling focuses on SCDF outreach events like Safety and Security Day (S&S Day) and Community Resilience (CR) Day. In these roles, she meets residents and empowers them with life-saving knowledge. She also serves as the Chairman of the Community Emergency and Engagement (C2E) Committee for Changi Simei, where she organises courses to prepare residents for emergencies.

She believes that education is the key to community resilience. By teaching the residents skills like CPR, using of AED, and first aid skills, she ensures that the heart of assistance spreads throughout the neighbourhood. She views her role as preparing the residents so that the very first line of response, the bystander, is strong and ready to handle emergency situations.

DEFINING THE EVERYDAY HERO

Despite her decades of service, Jacqueling remains deeply humble. “I don’t call myself a hero,” she says, “I am just giving whatever I can.” To her, a hero is simply an ordinary person who decides to step forward when help is needed.

She points to the recent examples of migrant workers who have rescued children from ledges as the true embodiment of this spirit. They may not have formal training, but they possess the most vital qualification – the heart and courage to step up and render assistance.

A CALL TO THE HEART

As she looks to the future, Jacqueling hopes to inspire more people to join the CDAU. Her advice to everyone is grounded in practicality: invest time in building skills and training, because readiness makes all the difference. Jacqueling Chua’s volunteering journey stands as a quiet testament to altruism in action. More than a uniform, what she wears represents a steadfast commitment to service, one she has upheld with purpose for two decades.

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