WELCOME BACK!
As we make the gradual return to a new normal, we’re happy to announce that Laser Quest will resume operations from 19 June 2020 onwards. We can’t wait to have you back, with the mandatory safe distancing measures in place for everyone’s well-being.
- Bookings are strongly encouraged to be done in advance to avoid delays and crowds. Bookings can be done via the mobile app.
Please take note of the revised hours at the facility:
Operating Hours
| Opening Days | |
|---|---|
| Clip 'n Climb, Laser Quest and Members Lounge | Mon-Thurs: 12pm - 9pm Fri, Sat, Sun, Eve of PH, PH & School Holidays: 10am - 9pm |
| The Co-op | Mon - Sun: 12pm - 10pm |
(Also available on the HomeTeamNS Mobile App)
FAQs
Mandatory SAFE entry Declaration of all visitors and staff
To facilitate any need for contact tracing, all members are required to scan the SAFE entry QR code to declare their travel and health status upon entering the clubhouse.
Mandatory Temperature Screening of all visitors and staff
All members will take mandatory temperature screening procedures upon entering the gym. Individuals with temperatures 38°C and above will not be allowed entry. Staff will take temperatures twice a day (during their shifts).
Entry to Laser Quest facility
All members and guests will have to book their slots via GetKaki-HomeTeamNS mobile app prior to arrival.
Refer below for details on online bookings.
Increased frequency in cleaning and disinfecting of high-contact areas
Our housekeepers and marshals will wipe down the equipment after every mission. High contact areas will be cleaned every 2-hourly.
Capacity control and safe distancing
In accordance to the safe distancing guidelines announced by the Multi-Ministry Taskforce, Laser Quest must adhere to maximum of 8 pax per mission. This capacity limit is to minimize the risk of large clusters forming. Mixing of groups are not allowed. One marshal will supervise every mission.
Masks and face shields are not mandatory to be worn during the mission. You will be required to put your masks back on after the mission.
Bookings
We’re limiting the number of visitors to help everyone follow social distancing guidelines. Pre-booked time slots ensure that visits are spread out throughout the day, and that the facility don’t exceed our safe capacity.
You can make the booking via GetKaki-HomeTeamNS mobile app.
To minimize contact and queues forming, we request that you book your ticket online before you arrive at a site. However, you can book online on the day of your visit if there are still time slots available.
No, we’re unable to take bookings over the telephone. If you have any issues booking online, please contact us at 6705 9474 (Bukit Batok) or 6705 9410 (Tampines)
In accordance to the safe distancing guidelines announced by the Multi-Ministry Taskforce, Laser Quest must adhere to maximum of 8 pax per mission. This capacity limit is to minimize the risk of large clusters forming. Mixing of groups are not allowed. One marshal will supervise every mission.
There is no refund for cancellation of booking of in the event of no-show or late/missed sessions
You can arrive up to 15 minutes before your booking time to register your arrival. Please ensure you stay 1m apart from another person in queues during registration.
Do follow us on our social media pages for latest updates on Facebook.
Stay safe and we look forward to emerge from this stronger, together.
