At HomeTeamNS, we are driven by passion. We are looking for dynamic individuals to join us in our mission in honouring Home Team NSmen for the roles they play in ensuring a Safe and Secure Singapore. Join us on a challenging and rewarding experience!

Pick your Calling.


FINANCE


ADMINISTRATIVE


FACILITIES


LIFEGUARD
(FULL-TIME & PART-TIME)


GYM CUSTOMER SERVICE
(PART-TIME)


GAMES SPECIALIST
(PART-TIME)

Full-Time Vacancies


ADMINISTRATIVE

PA & Executive, Corporate Affairs

JOB DESCRIPTION

Job Overview:
Personal Assistant to the Chief Executive. Manage and administer Corporate Affairs under the guidance of Director, Corporate Services.
Responsibilities:
  • Responsible for all secretariat tasks for the Chief Executive (CE), including proper documentation & filing of CE’s paperwork, coordination of CE’s schedule, as well as note-taking, whenever the need arises.
  • Provide administrative support for CE (including processing claims, coordination of leave application/approval).
  • Assist CE in coordinating and communicating with the offices of senior management of MHA, SPF and SCDF, and any other government institutions or corporate partners.
  • Assist CE to coordinate and monitor the management of special projects (e.g. Corporate Review).
  • Assist CE in the management of Volunteers and Corporate VIPs/Guests, including planning and coordination of guest invitation to corporate events, keeping and updating of Volunteers’ records, liaising with MHA/PNSD/NSPD in regard to NSmen’s rank/status, management of appointments of all HomeTeamNS committees.
  • Assist CE in the coordination of legal matters, including liaison with appointed lawyers and general coordination.
  • Assist CE in coordinating and communicating with the offices of senior management of related authorities, whenever required.
  • Responsible to the Director (Corp Services) in the coordination, implementation and minute-writing of corporate level meetings (eg. Management Committee Meeting, Manager’s Meeting, Annual General Meeting). This includes coordinating with attendees, preparation & timely distribution of administrative briefs, collation/dissemination of reports/proposals, timely updating & proper filing.
  • Any other duties assigned by the management of HomeTeamNS.

JOB REQUIREMENTS

  • Proven work experience as a personal assistant
  • Knowledge of office management systems and procedures
  • MS Office and English proficiency
  • Outstanding organizational and time management skills
  • Excellent interpersonal and verbal/written communications skills
  • Meticulous and able to work independently
  • Discretion and confidentiality


ADMINISTRATIVE

Senior Executive / Executive, Marketing (Business Development & Marketing)

JOB DESCRIPTION

Job Summary
You will provide marketing communication support to the business units.  Establish marketing strategies, produce marketing collaterals, organize events, execute marketing programme/campaign and other activities which will raise awareness of the business units’ brand and service offerings. Generate demand and business sales in the areas of facilities, membership, clubhouse patronage and among others.
Core Responsibilities
  • Develop and implement creative marketing strategies that will make an impact, support the business units on executing marketing programme/campaign and drive brand visibility and sales.  Apply marketing mix across advertising, online & social media, below-the-line activities, events, sponsorship and Public Relations.
  • Identify and work with marketing partners on programme and campaign that will help to achieve marketing objectives and outcomes.
  • Maintain online and social media sites such as Website, Facebook, Instagram, Telegram Channel to ensure social media objectives are achieved.
  • Manage project budget and P&L.
  • Conduct market research such as member’s survey, customer satisfaction surveys and focus groups.
  • Manage member and customer relationship. Develop processes to handle feedback, enquiry and other points of engagement.

JOB REQUIREMENTS

  • Good degree from a recognized institution.
  • Minimum 2 to 5 years of relevant working experience.
  • Demonstrate a creative flair and able to work at the conceptual level for programme and campaign
  • Proven marketing communications and promotions capabilities. Experience in the media and public relations industries will be an advantage.
  • Knowledge of digital marketing and web technology. The ability of conceptualizing and producing video is mandatory.
  • Ability to thrive under work pressure, has a sharp eye for details and is extremely meticulous.
  • Good project management skills with problem solving skills to overcome difficulties to programme or campaign execution.
  • Excellent communication skills – both written and spoken.
  • Highly motivated and be able to operate independently in a fast paced work environment.


ADMINISTRATIVE

Senior Executive, Information Technology (Balestier HQ Office)

JOB DESCRIPTION

  • Server-side support
    • Setup and maintenance of Servers.
    • Hands-on experience with Windows Server, Active Directory, DHCP, Backups, HyperV, etc.
    • Office 365 administration and maintenance.
    • Knowledge of Cloud based applications.
    • Maintenance and Support of cloud-based Anti-Virus application.
    • Knowledge of UPS Maintenance.
  • Network support
    • Possess CCNA or CCNP certification
    • ITIL v4 certified
    • Design, implement and maintenance of network infrastructure.
    • Hands-on setup & configuration experience with LANs/WANs, Routers/Switches, firewalls, DNS, TCP/IP, DHCP, Wi-Fi, VPN and P2P.
    • Monitoring and troubleshooting of firewalls, switches and routers related issues.
    • Setup, configuration and manage of Wireless Access Points
    • Setup and manage AD Accounts
    • Knowledge of CyberSecurity, Risk Assessment, DR & BCP
    • Prepare procurement documents, get quotations from vendors and provide recommendations.
  • Desktop support
    • Knowledge of Laptops/ PCs setup, installation and troubleshooting
    • IT Support MS Outlook, Fileserver, Printers, Servers, IP Phone system and various other business applications etc
    • Keep track of the support and maintenance contracts of all applications and equipment.

JOB REQUIREMENTS

  • A Degree/Diploma in Computer Science/Information Technology, or minimal 5 years relevant experience with strong project management background.
  • Demonstrated experience with IT systems and preferred those with extensive experience in implementation and integration of web portal, CRM, POS, mobility and BI.
  • Proficient in hands-on application development using SDLC methodology.
  • Technology savvy and ability to keep abreast of current and emerging information technologies trends.
  • Meticulous, able to work independently and is also a team player.
  • Preferred those familiar with country clubs / hospitality business but not compulsory.


FACILITIES

Chief Game Specialist (Tampines)

JOB DESCRIPTION

Job Overview:
Responsible for day to day operations of the Clubhouse’s leisure facilities and the overall operations including, but not limited to, Customer Service, Sales and Marketing, Housekeeping, Maintenance/Repair and Security.
Responsibilities:
  • Develop and troubleshoot activity guidelines by drafting, recommending, writing and updating changes to the Standard Operating Procedures. Maintain gaming and climbing equipment, with recommendations on technical resources where necessary.
  • Design impactful programmes to effectively trigger creative train of thoughts and learning processes through game-based learning experiences.
  • Plan and organize workshops, courses etc. to include critical components of learning objectives, assessments and instructional strategies.
  • Conduct competitor analysis and work closely with Sales and Marketing Executive in development and implementation of marketing plans and sales activities as needed.
  • Coordinate programmes and ensure smooth execution and deliverance in conformance to Members and Guests requirements.
  • Responsible for shift scheduling including work station assignments and rotations, employee trainings and shift rotations.
  • Monitor safety conditions and employees’ conformance with safety procedures; update emergency plans/procedures and ensure that effective training are conducted in all facilities
  • Develop and maintain awareness of occupational hazards and safety precautions; skilled in adhering to international safety practices and recognizing hazards.
  • Conduct regular risk and safety assessment for present and future engagement activities, programmes, courses and clinics, along with regular scheduling of internal maintenance works on assigned self-operated facilities, equipment and training.
  • Participate in on-going facility inspections throughout the Clubhouse. Ensure that cleanliness, safety and other standards are consistently attained by conducting preventive and corrective maintenance measures, along with the high quality and standard of expected Customer Experience in the Games Specialist Team.
  • Make sound judgement with respect to safe operations of the assigned facilities in terms of activity clothing and general attire, health of participants and other possible emergency situations.
  • Receive, investigate and act upon complaints from Clubhouse members, guests and employees.
  • Guide the Games Specialist Team in developing Customer Relationship Management via exemplary conduct of a strong and efficient professionalism with clients, especially large and loyal accounts of corporate and field trip programmes.
  • Monitor inventory levels and requisition or purchase supplies as needed.
  • Assist in events organized by the Clubhouse and Organization when necessary.

JOB REQUIREMENTS

  • Degree in Business Development/ Hospitality / Events Management with relevant experience.
  • Prior experience in similar industry will be an added advantage
  • Proven ability in project management and handling multiple time-sensitive cross-functional projects.
  • Strong leadership skills and stakeholder management. Proven ability to effectively manage relationship and ensure deliverables from key stakeholders
  • Excellent written and verbal communications skills.
  • High level of professionalism with good interpersonal skills.
  • Outgoing and good team player, high initiative, passionate, diligent and fun-loving.
  • Able to work independently, as well as part of a team in a fast-paced environment.
  • Able to work weekends and long hours.


LIFEGUARD

Lifeguard (Bukit Batok)

JOB DESCRIPTION

Job Overview:
Maintain the clubhouse pool’s facilities, enforce pool facility’s policies, rules and regulations so as to ensure safety of the users.
Responsibilities:
  • Maintain constant surveillance of patrons in the facility; act immediately and appropriately to secure safety of patrons in the event of an emergency.
  • Respond to all illness and injury incidents around the entire pool facility immediately and appropriately. This includes, but is not limited to performing Lifeguarding skills, First Aid, CPR, and other until arrival of emergency medical services.
  • Ensure swimming pool and surrounding area is safe and operationally ready for use by conducting daily inspection of the area. Report any unsafe conditions or equipment to the Swimming Pool Supervisor.
  • Enforce rules and regulations, by-laws, safety processes, procedures and policies, and SOPs issued from time to time.
  • Perform maintenance works to maintain a clean and safe facility.
  • Provide general information on pool operations to members. Caution swimmers regarding unsafe practices and safety hazards, enforce pool rules and regulations.
  • Present professional appearance and attitude at all times, and maintain a high standard of customer service.
  • Perform pool chemical checks at designated times and take actions to ensure water quality pass NEA’s requirements.
  • Keep accurate records of pool usage, chemical levels, pool closures, etc.
  • Place order for chemicals, first aid items and other necessity for the operations of the pool.
  • Prepare rosters and work schedule to ensure that the pool is adequately manned for safety and meet crowd control effort.
  • Ensure proper decorum and behavior of part time lifeguards.
  • Conduct and participate in drills, refresher training, swimming tests, etc. to ensure all Lifeguards are adequately prepared to response to pool incidents efficiently and effectively.
  • Update all records after checks, inspections, assessments, etc., conducted for various proposes pertaining to pool and safety operations.
  • Submit data for management reports.
  • Assist in events and activities organised by the club or HomeTeamNS.
  • Assist and cover Pool Supervisor/Asst Pool Supervisor’s duties from time to time.
  • Undertake any such additional duties that are reasonably commensurate with the level of this post.

JOB REQUIREMENTS

  • Certified Lifeguard
  • Recognised CPR & First Aid Qualification
  • Good knowledge of poolside procedures, safety and first aid.
  • Able to remain calm under pressure
  • Attentive, energetic and approachable
  • Good interpersonal and communication skills.


FACILITIES

Slot Cashier

JOB DESCRIPTION

Job Overview:
Support the Supervisor, Slot Operations in ensuring the smooth running of the slot machine rooms while maintaining the highest standards of guest services.
Responsibilities:
  • Provide excellent and prompt customer service to patrons on slot machine functions and payouts.
  • Monitor payment of hand-paid slot machines to ensure promptness.
  • Reset slot machines after payoffs.
  • Refill machines whenever a fill is required.
  • Change of stacker when required.
  • Examine malfunctioning slot machines to determine possible cause of malfunction.
  • Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and  jams, escalate problems to the respective vendors’ technicians.
  • Perform settlements for handing and taking over during change or end of shift.
  • Prepare written authorization for jackpot payouts and presents to Cashier for payment.
  • Conduct daily inspections of the slot machines and equipment.
  • Maintain a constant presence throughout the Slot Machines Room. Walk around to assist guests and provide general information. Extend courtesy and helpful gaming information to guests.  Respond to guest complaints in a considerate, professional and positive manner by showing concern and listening actively.
  • Maintain an awareness of the guests to avoid possible security problems. Observe players and machine operation for improper use or possible security problems. Notifies management and/or security of suspicious behaviour.
  • Participate in slot count as assigned and in accordance with the operating policies and procedures.
  • Ensure the F&B is well-stocked and cleanliness maintained.

JOB REQUIREMENTS

  • Relevant cashier experience preferred
  • Fundamental knowledge and an understanding of all slot operations rules, standards, regulations and operations
  • Attentive, ability to apply critical thinking skills, act proactively and manage multiple priorities simultaneously without compromising integrity or effectiveness
  • Consistently maintain poise and a professional demeanor under challenging situations
  • Ability to work varied hours, including weekends and holidays if required

Part-Time Vacancies


FACILITIES

Games Specialist (Tampines)

(PART-TIME)

JOB DESCRIPTION

  • Responsible for day-to-day operations of the facilities including delivering fun and energetic safety briefings, conducting safety checks and activity marshalling
  • Provide front of the house service including responding to all enquiries pertaining facilities and membership matters, registration and payment collection
  • Develop and maintain high level of knowledge on the use and maintenance of the gaming equipment
  • Assessing hazards, managing risks and ensuring compliance for all safety regulations prior to every programme to ensure a safe environment for participants
  • Develop and maintain gaming equipment technical resources and troubleshooting guidelines by drafting, recommending, writing and updating changes to the Standard Operating Procedures
  • Planning and preparing activities to suit the needs, abilities and experience of every participant
  • Market services and products to customers and potential customers
  • Maintain high level of customer service and positive interaction
  • Maintain cleanliness and maintenance of facility and equipment
  • Assist in events organised by the Club and Association when necessary


OPERATIONS

Lifeguard (Bukit Batok & Khatib)

FULL TIME & PART TIME

JOB DESCRIPTION

  • Maintain constant surveillance of patrons in the facility; acts immediately and appropriately to secure safety of patrons in the event of emergency
  • Reinforce all pool facility’s policies, rules and regulations
  • To inspect the facility and surrounding on a daily schedule and report any unsafe conditions or equipment to the Swimming Pool Supervisor
  • Completion of daily duty’s reports and records
  • Presents professional appearance and attitude at all times, and maintains a high standard of customer service
  • Performs various maintenance duties as directed to maintain a clean and safe facility
  • Provide general information on pool operations to members. Caution swimmers regarding unsafe practices and safety hazards, enforce pool rules and regulations
  • Respond to all illness and injury incidents around the entire pool facility immediately and appropriately. Includes performing of Lifeguarding skills, First Aid, CPR, and other until arrival of emergency medical services
  • Perform pool chemical checks at designated times
  • Keep accurate records of pool usage, chemical levels, pool closures, etc

JOB REQUIREMENTS

  • At least 2 year(s) of working experience in the related field 
  • Must be certified as a Lifeguard, awarded with Bronze Medallion Award
  • Pleasant and has an outgoing personality
  • Proactive, resourceful and able to work under pressure


FACILITIES

T-Play Specialist (Bukit Batok / Khatib)

FULL-TIME / PART-TIME

JOB DESCRIPTION

  • Interaction with children through delivery of games, activities and execution of birthday parties.
  • To attend to members’ complaints/feedbacks and providing positive customer experience.
  • Involves in conducting daily check of indoor playground and ensuring that all elements are in good and safe condition.
  • Responsible for accuracy of cash floats as part of opening and closing counter duties.
  • Maintain cleanliness of Service counter by complying with rules and regulations.
  • To report any faults or damages found on equipment, facility or fittings within facility ground.
  • Other work duties as assigned.

JOB REQUIREMENTS

  • Has a pleasant and outgoing personality, loves interaction between children and parents!
  • Has at least 1 year of working experience in related field.
  • Valid CPR + AED Certification will be advantageous.
  • Possess good customer service and able to work independently.
  • Excellent interpersonal and communication skills.
  • Able to perform shift duties on weekends and PHs.
  • Working Location: Bukit Batok.​


FACILITIES

Gym Customer Service Officer (Balestier)

(PART-TIME)

JOB DESCRIPTION

  • Conduct daily check of the gym floor and ensure that all equipment are kept up to standard for effective, safe and clean usage.
  • Certified in AED & CPR.
  • To be responsible in delivering a first class service experience to members and guest.
  • Manage member’s enquiries through emails, telephone calls or walk-ins.
  • To attend to Members’ feedback/complaints at the gym.
  • Educate and provide proper advice to members.
  • To report any faults or damages found on equipment or any fittings within the facility to the Balestier clubhouse and Business Development Managers.
  • Perform first-line management of any crisis situation in the field.
  • Attend staff training to ensure constant improvement of hard and soft skills.
  • To perform any other duties as designated or required by Balestier clubhouse and BD&M Manager from time to time.
  • Performs any other duties assigned by Balestier clubhouse and Business Development Managers.

JOB REQUIREMENTS

  • Diploma in Sports Science/Physical Education or other related disciplines
  • Obtained valid CPR + AED Certification
  • Possess good customer service and able to work independently
  • Able to work on rotating shifts and on weekends and Public Holidays


ADVENTURE HQ
(FULL-TIME)

ADVENTURE SPECIALIST

JOB DESCRIPTION

Job Summary

Responsible for the management of Adventure HQ (high element & recreational activities) including but not limiting to taking care of the day to day operational needs. He/she will also be responsible for the operational readiness of the clubhouse and its facilities and assume any other duties as assigned by Director, Business Strategies.

Job Responsibilities

  • Responsible for the management of day to day operation of Adventure HQ in a safe and effective manner including but not limited to conducting activities in a safe and fair manner, delivery of fun and engaging activities in Adventure HQ and performing front of house services
  • Conduct impactful and fun programmes and courses and deliver the agreed objectives, programmes and deliverables within budget set.
  • Perform first-line management of any crisis situation in the field.
  • Assist with timely daily, weekly, monthly, quarterly and annual inspections and both corrective and preventative maintenance on activity and safety equipment, fixtures and fittings.
  • Assist to manage hazards, monitor safety conditions and conformance with safety procedures.
  • Assist to prepare monthly & quarterly report by keeping a timely record of data such as revenues, patronage, expenses and programme details.
  • Be involved and assist in Organization events and ad hoc committees when required

JOB REQUIREMENTS

  • Diploma in a related discipline (Outdoor & Adventure Learning, Sports & Wellness etc) or experience in a recreational facility with track records in a customer centric environment.
  • Ability to work at heights
  • Ability to thrive under work pressure, good problem solving skills to overcome difficulties. Able to think fast and decisive. Skilled at multi-tasking and well organized.
  • Excellent communications skills – both written and spoken
  • Proficient in Microsoft Office
  • Able to work shift and on public holiday.
  • Fun & outgoing personality with a proven ability to work well both individually and in a team


T-PLAY

PLAYGROUND LEADER

(FULL-TIME)

JOB DESCRIPTION

Job Summary

Responsible for the management of Tplay @ Khatib (children indoor playground) including but not limiting to taking care of the day to day operational needs. He/she will also be responsible for the operational readiness of the playground and assume any other duties as assigned by Director, Business Strategies.

Job Responsibilities

  • Responsible for the management of day to day operation of Tplay @ Khatib in a safe and effective manner including but not limited to conducting activities in a safe manner, delivery of fun and engaging activities, membership management, counter services and overall housekeeping.
  • Conduct impactful and fun programmes and courses and deliver the agreed objectives, programmes and deliverables within budget set.
  • Perform first-line management of any crisis situation in the field.
  • Assist with timely daily, weekly, monthly, quarterly and annual inspections and both corrective and preventative maintenance on activity and safety equipment, fixtures and fittings.
  • Assist to manage hazards, monitor safety conditions and conformance with safety procedures.
  • Assist to prepare monthly & quarterly report by keeping a timely record of data such as revenues, patronage, expenses and programme details.
  • Be involved and assist in Organization events and ad hoc committees when required

JOB REQUIREMENTS

  • Diploma in a related discipline (Early Childhood education, Sports & Leisure, etc) or experience in a children play facility with track records in a customer centric environment.
  • Ability to work at heights
  • Ability to thrive under work pressure, good problem solving skills to overcome difficulties. Able to think fast and decisive. Skilled at multi-tasking and well organized.
  • Excellent communications skills – both written and spoken
  • Proficient in Microsoft Office
  • Able to work shift and on public holiday.
  • Fun & outgoing personality with a proven ability to work well both individually and in a team


TACTICAL SIMULATOR

TACTICAL SPECIALIST

(FULL-TIME)

JOB DESCRIPTION

Job Summary

Responsible for the management of the facilities in Tactical Simulator including AirSoft, Paintball, Laser Quest & Practical Shooting including but not limiting to taking care of the day to day operational needs of facilities and conducting of recreational tactical programmes. He/she will also be responsible for the operational readiness of the facilities and assume any other duties as assigned by Director, Business Strategies.

Job Responsibilities

  • Responsible for the management of day to day operation of Tactical Simulator in a safe and effective manner including but not limited to enforcing safety rules and regulations on the use of implements, safety equipment, counter services, membership management and overall housekeeping.
  • Assist in the planning, organising and delivering an effective high quality and wide range of group, individual and specialised tactical programmes for different level and skills.
  • Perform first-line management of any crisis situation in the field.
  • Assist with timely daily, weekly, monthly, quarterly and annual inspections and both corrective and preventative maintenance on exercise equipment, fixtures and fittings.
  • Assist to manage hazards, monitor safety conditions and conformance with safety procedures.
  • Assist to prepare monthly & quarterly report by keeping a timely record of data such as revenues, patronage, expenses and programme details.
  • Be involved and assist in Organization events and ad hoc committees when required

JOB REQUIREMENTS

  • Diploma in a related discipline (Outdoor & Adventure Learning, Sports & Wellness etc) or experience in a sports & recreational facility with track records in customer service.
  • Ability to thrive under work pressure, good problem solving skills to overcome difficulties. Able to think fast and decisive. Skilled at multi-tasking and well organized.
  • Excellent communications skills – both written and spoken
  • Proficient in Microsoft Office
  • Able to work shift and on public holiday.
  • Fun & outgoing personality with a proven ability to work well both individually and in a team

Contact Us

For enquiries, drop us an email at careers@hometeamns.sg