At HomeTeamNS, we are driven by passion. We are looking for dynamic individuals to join us in our mission in honouring Home Team NSmen for the roles they play in ensuring a Safe and Secure Singapore. Join us on a challenging and rewarding experience!

Full-Time Vacancies


FINANCE

Manager, Finance (Balestier HQ Office)

JOB DESCRIPTION

  • Develop, streamline and enhance financial management and reporting processes;
  • Timely and accurate preparation of periodical financial statements and reports with good analysis/interpretation and highlight adverse performance and findings clearly and efficiently to other Head of Department and Management members of the organization;
  • Manage income and expenditure in order to promote financial sustainability;
  • Ensure accuracy and completeness in the financial statements and those financial and business related legislative compliance and deadlines are met;
  • Oversee treasury and Investment management and banking functions;
  • Coordinates with Finance and Audit Committee and attend Committee Meetings;
  • Formulate strategic and long-term financial plans of the organisation;
  • Manage and oversee the annual budgeting process including effective planning, guidelines, assumptions and budget consolidation for all departments and perform mid-year forecast and budget review;
  • Closely monitor expenditure and manage the organization’s annual budget; Report to management on variances from the established budget, and the reasons for those variances;
  • In-depth working knowledge and understanding of Financial Reporting Standards, GST requirement for non-profit organization and any other relevant statutory requirement for a non-profit organization;
  • Keep abreast of changes in financial regulations and legislation and ensure compliance with the relevant latest legislation etc;
  • Proficiency in developing and/or reviewing, implementing various effective and efficient financial policies and control procedures for the organisation;
  • Liaise with both internal and external auditors in the annual statutory internal and external audits;
  • Develop external relationships with appropriate contacts, e.g. Ministry, auditors, bankers and statutory boards such as the Inland Revenue Authority of Singapore.

JOB REQUIREMENTS

  • Must be a CA Singapore qualifier.
  • At least 10 years working experience in accounting and financial field included min. 3 years working experience as Department Head.
  • Good experience in presenting the financial results and analyses to management;
  • Strong knowledge of accounting software and MS office such as Excel, PowerPoint and Words etc;
  • Preferably with working experience in clubhouse or association environment.
  • Persistence, assertiveness yet resilience in problem solving.
  • Proactive and ability to demonstrate logical thinking in order to gather and analyze a variety of information is an absolute necessity in the finance field.
  • Cultivate and uphold professionalism and work ethics.
  • Honest, trustworthy and high integrity.
  • Excellent communication skill.
  • Ability to self-start and self-monitoring in carrying the financial functions efficiently and effectively without direct supervision and guidance.


FINANCE

Project Accountant (1-Year Contract)

JOB DESCRIPTION

Provide direct support to the Director, Corporate Services for:
  • Revamping the various financial policies and procedures with full justifications and rationale;
  • Streamlining the finance daily work process and financial reporting process to improve effectiveness and efficiency of Finance department;
  • Establishing the check and balances process for strengthening the gatekeeper role to be performed by the finance team when handling their daily finance operations;
  • Partner with existing Accountant in the preparation of month end closing documents such as General Ledger, journals and schedules and submission of finance reports for management meeting and operations meeting on monthly and quarterly basis, and perform financial analysis and explain key variances for the financial statement;
  • Provide guidance and coaching to the finance team and business units on the new or revised financial policies and procedures;
  • Maintaining a sound internal control system and timely updating of Finance policies to ensure compliance with the regulatory requirements;
  • Periodic financial and trends analysis to ensure completeness, accuracy and validity of the financial data and transactions as maintained by the finance team.
  • Assist the Finance Manager in new accounting system set up including make comparison among the several accounting software, make recommendation on selection & procurement of software.  In addition, be involved in proposing the design for the new chart of accounts and various financial modules set up which will best fit to the organisational requirements, ensure completeness and accuracy of the data migration from the existing accounting system to the new accounting system.
  • Assist in crafting the detailed PDPA policies and procedures for corporate compliance.
  • Any other finance and corporate duties which assigned by the Finance Manager or Corporate Services Director.

JOB REQUIREMENTS

  • Degree in Accountancy or ACCA or equivalent. Sound knowledge of Financial Accounting Standards and GST regulation.
  • Prior experience in internal or external audit with mid-tier and above audit firms is a must.
  • Resourceful and capabilities in doing technical research, adopt good reference from industry and establishing the financial and accounting policies and procedures in the context of the organisation operating environment.
  • Strong analytical skills, meticulous, good writing skills and ability to think outside the box and from different aspects.
  • Strong sense of internal control and corporate governance.
  • Effective communication & interpersonal skills and able to interact well with various business units.
  • Experience in setting up new accounting system.
  • Ability to work in a fast pace and change environment.
  • Must be proficient in MS Excel, Powerpoint & Words. Preferred experience in Navision accounting software or any ERP accounting system and Business Intelligence Tool.
  • A longer period of contract or permanent employment would be offered for good performer.


FINANCE & ADMIN

Executive, Finance & Admin (Bukit Batok)

JOB DESCRIPTION

  • Manage, lead and coach Finance/ Admin Officers to ensure smooth workflow of finance processes and compliance to SOPs.
  • Involves in timely preparation and approval of Purchase Orders for Clubhouse and business units
  • Ensuring accuracy in Clubhouse’s daily counter collections through verification of daily report.
  • Involves in other cash collections from revenue generated from other facilities.
  • In-charge of Club’s leasing matters, prompt invoicing and collection of rentals and ensuring compliance with all contractual terms.
  • To generate and collate monthly reports for Clubhouse (eg: visitation figures, vendors’ figures)
  • To perform and ensure that Clubhouse’s carpark matters are timely and accurately administered.
  • Co-ordinate and provide timely update of acquisition / disposal of fixed assets within the Clubhouse.
  • Other administrative duties as assigned.

JOB REQUIREMENTS

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent.
  • At least 2 Year(s) of working experience in the related field is required for this position.
  • Able to work independently and also a team player.
  • Meticulous and able to multi-task.
  • Experienced in Microsoft Navision will be advantageous.


FINANCE & ADMIN

Officer, Finance & Admin (Bukit Batok)

JOB DESCRIPTION

  • Manage daily sales collection and bank-in cash in Clubhouse, inclusive of ad-hoc collections, and responsible for ensuring accuracy of payment methods.
  • Assist in day-to-day cash flow movement in Slot operations in Clubhouse and is in compliance with Internal Audit requirements.
  • Manage acquisition and disposal of all fixed assets under Clubhouse, assist in performing monthly physical check and audit checks on all Fixed Assets.
  • Management of petty cash float and disbursements.
  • Involves in preparation of invoices and purchase orders.
  • Involves in clubhouse office administrations.
  • Other ad-hoc duties as assigned.

JOB REQUIREMENTS

  • Candidate must possess at least a Diploma in Finance/Accountancy, Business Studies or equivalent.
  • At least 1 year of working experience in the related field.
  • Meticulous, independent and self-initiated.


EVENTS & SALES

Executive, Events & Sales (Balestier)

JOB DESCRIPTION

MAIN RESPONSIBILITY
To assist the Manager on the selling of the function rooms and club facilities and to conceptualize, plan and organize new and innovative projects and events for the members, their families and the wider community.

 

JOB SCOPES
Promote/Sales of facilities
  • Develop strategies to promote and generate income through facilities bookings.
  • Meet revenue target set for the FY.
  • Follow up on sale leads efficiently.
  • Cross-sell facilities and offerings such as catering and tenants’ services.
  • Identify potential business opportunities, including partnerships, sponsorships and outreach to increase footfall, cost effectiveness and increase publicity/awareness.
  • Identify trends and gather leads to promote facilities to corporate and members.
  • Ensure good standard of service to meet clients’ needs.
  • Ensure all procedural documentation are in place in accordance to SOP.
  • Manage sales operations, bookings and closure of the Clubhouse facilities.
Events, Activities & Engagement
  • Conceptualise, develop and execute Sports/Social related events, courses and signature events within approved budget.
  • Continuous review and enhancement of the quality and relevance of events and activities.
  • Source for partnerships, sponsorships and vendors to achieve optimal outcomes.
  • Effective project management to ensure events are planned and executed smoothly.
  • Carry out proper financial procedures and all administrative matters for activities organized.
  • Promote events, courses and facilities through PR & Comms Department publicity platforms such as Frontline magazines, EDMs, website and social media as well as club’s publicity platforms including prints and social media.
Others
  • Deliver the organisation’s vision and mission as a team.
  • Assist in the formulation of Work plan/budget for each financial year and implement approved annual Work plan tasks.
  • Assist in preparing monthly proposal papers and reports on sales of facilities, events and courses to Executive Committee for approval.
  • Assist in secretariat role for Executive Committee Meetings ie. Minutes of meeting, Agenda, Attendance Tracking for meetings and events.
  • Any other duties as assigned.

JOB REQUIREMENTS

  • At least a degree holder in Events or Sales or related discipline with good command of English.
  • Demonstrates excellent customer relationship management, good communication, interpersonal and coordination skills.
  • Pursue new market opportunities to increase event sales, continuously focusing on improving customer satisfaction
  • Work well under pressure, able to multi-task and is a strong team player.
  • Willing to work during weekends when required.


PUBLIC RELATIONS & COMMUNICATIONS

Manager, Public Relations & Communications

JOB DESCRIPTION

  • The Public Relations & Communications Manager is responsible for the planning, development and implementation of all of the Organization’s marketing strategies, marketing communications, and public relations activities, both external and internal.
  • Oversee the development of marketing strategies to maintain effective public information, engagement and communication with members and news media.
  • Develop short and long-term plans and budgets for the marketing/communications/public relations program and its activities, monitor progress, assure adherence and evaluate performance.
  • Responsible for the department’s Workplan and Budget review and planning
  • Recommend short- and long-term Organisation’s goals and objectives to the Director.
  • Managing communications for the Organisation and recommends media strategy and takes the lead in framing the communications and profile of the assigned area.
  • Integrate public relations/communications activities into overall marketing campaigns to support business objectives and coordinates with cross-functional departments to maximise the effectiveness and efficiency of operations and activities.
  • Act as the guardian of HomeTeamNS’ brand, management of the brand, awareness creation, and positive perception management, etc.
  • Responsible for editorial direction, design, production and distribution of Organisation’s publications i.e. bi-monthly magazine and annual report and other corporate collateral such as newsletters, e-newsletters, magazines, video, brochures etc.
  • Develop and maintain contact with key media, and coordinate and supervise press conferences, media briefings and interviews. Fielding media questions and pitching stories to the media.
  • Coordinate press/media attendance for the Association’s signature events; establish and maintain effective working relationships with local media representatives.
  • Maintain company archives of events’ photos, press releases and media reports.
  • Coordinate and attend as a staff member at the Branding and Publicity Functional Committee meetings.
  • Manage, supervise and motivate the team members.
  • To undertake any other tasks assigned from time to time.

JOB REQUIREMENTS

  • At least a degree holder in Mass Communications or related discipline  with good command of English.
  • At least 6 years in a Public Relations and/or Communications role and 3 years in a managerial role, with a proven successful track record in Media Engagement & New Media handling.
  • Excellent in communication skills with a strong interpersonal skill.
  • Passionate, dynamic and an effective team leader.
  • Experience in working in a non-profit organization and with the public sector will be advantageous.


CUSTOMER EXPERIENCE

Guest Relations Officer (Sembawang)

15 months contract

JOB DESCRIPTION

Front Desk
  • To ensure that the counter and lobby lounge is operational ready at all times.
  • To ensure all transactions are accurate, on time and carried out in accordance to set processes/procedure.
  • To equip with good product knowledge.
  • To attend to all queries on membership and club’s offerings.
Inventory and Monies
  • To be responsible for all monetary transactions are accurate, recorded and accounted for.
  • To be accountable for safekeeping and recording of inventories and assets.
Customer Service
  • To deliver quality service to members and guests.
  • To attend to customers feedback and complains.
  • To engage all visitors and host organised groups.
CRM system
  • To ensure that the system is maintained and operational at all times.
Management report
  • To be responsible for collation of data, preparation and presentation of management reports.
Publicity and Promotion
  • To promote the club’s offerings and services to members and guests.
  • To promote membership sign-ups.
  • To assist in publicity of events and activities organised by the club.
Others
  • To assist in events and activities organized by the club or HomeTeamNS.
  • To undertake any such additional duties that are reasonably commensurate with the level of this post.


ADVENTURE CENTRE

Executive, Adventure Centre (Bukit Batok)

JOB DESCRIPTION

  • Manage efficiency in Adventure Specialist team and ensuring compliance of Standard Operating Procedures. Conduct regular trainings & situational incident drills including but not limited to customer service excellence, risk & safety, and programmes management.
  • Develop, implement and conduct training on policies and procedures for overall operations and programme management to ensure safe and fair play of all Adventure centric activities.
  • Supervise the pre, actual-day & post programme functions including but not limited to responding to enquiries, designing of proposals, generation of quotations, managing budgets, smooth delivery and execution of programmes, procurement of resources, programme set up, manpower management, and administrative matters including risk assessment, AAR and invoicing.
  • Planning of facility related programmers and activities, including booking of facilities among others. Actual day set up of venue, programme flow and deployment programmes safety officers. Conduct group administrative and safety briefing sessions with all the participants in a conducive environment. Facilitate agreed programmes with quality service and achieve an overall favourable rating at the eightieth percentile (80%) for post activity evaluation. Provide contingency plans for wet weather programme, backup activities in case of certain programme mechanism failure, hazy air conditions, etc.
  • Collaborate with sales & marketing to effectively develop, coordinate and track sales and marketing strategies to drive growth, build brand awareness, and improve competitive differentiation to fuel revenue. Provide marketing with post event photos and materials for publication.
  • Create monthly & quarterly reports, analyse and interpret data such as revenues, patronage, expenses and programmes details. Monitor internal cost control procedures and take corrective action as necessary to assure that budget goals are attained. Develop demand-driven and action-based reporting and analysis.
  • Be involved and assist in Organization events and ad hoc committees when required

JOB REQUIREMENTS

  • Degree in a related discipline (Outdoor & Adventure Learning, Sports & Wellness etc) or experience in recreational facility management with track records in a customer-centric environment.
  • Ability to work at heights
  • Ability to thrive under work pressure, good problem solving skills to overcome difficulties. Able to think fast and decisive.  Skilled at multi-tasking and well organized.
  • Excellent communications skills – both written and spoken
  • Proficient in Microsoft Office
  • Able to work shift and public holidays.
  • Fun & outgoing personality with a proven ability to work well both individually and in a team


GAMES SPECIALIST

Executive, Programming (Tampines)

JOB DESCRIPTION

  • Responsible for the organising, liaising and executing of programmes and events from enquiry to the actual day of event and post-event servicing and assist in the management of Clubhouse Operations and its facilities (high element & recreational activities). He/she will assume any other duties as assigned by Director, Business Strategies.
  • Drive group, corporate and private programmes programme sales through the generation of sales lead and conversion of enquiries to sales revenue including meeting with the clients to determine needs, meeting those needs and exceeding their expectations through detailed communication and high quality execution.
  • Responsible for pre, actual-day & post programme functions including but not limited to responding to enquiries, designing of proposals, generation of quotations, managing budgets, smooth delivery and execution of programmes, procurement of resources, programme set up, manpower management, and administrative matters including risk assessment, AAR and invoicing.
  • Designing, market and sales of experiential and recreational programmes, courses, workshops & parties for members, guests, and organizations including but not limited to Home Team Agencies, corporate, non-profit and schools.
  • Design and execute innovative and creative initiatives such as various club events to drive and increase members’ patronage.
  • Collaborate with marketing to effectively develop, coordinate and track sales and marketing strategies to drive growth, build brand awareness, and improve competitive differentiation to fuel revenue. Provide marketing with post event photos and materials for publication.
  • Create monthly & quarterly reports, analyse and interpret data such as revenues, patronage, expenses and programmes details. Develop demand-driven and action based reporting and analysis.
  • Assist in the overall clubhouse and its facilities (high element & recreational activities) operational and administrative needs including but not limited to customer service, manpower, maintenance, risk assessment, housekeeping and security management.
  • Be involved and assist in Organization events and ad hoc committees when required

JOB REQUIREMENTS

  • A Bachelor’s Degree in a related discipline (Events Management, Outdoor & Adventure Learning etc.) OR
  • Intensive experience in a field that will enhance recreational facility management with track records in a sales function.
  • Level 1 Sports Climbing. (Ability to work at heights)
  • First Aid & AED Certified

Part-Time Vacancies


FACILITIES

Games Specialist (Tampines)

(PART-TIME)

JOB DESCRIPTION

  • Responsible for day-to-day operations of the facilities including delivering fun and energetic safety briefings, conducting safety checks and activity marshalling
  • Provide front of the house service including responding to all enquiries pertaining facilities and membership matters, registration and payment collection
  • Develop and maintain high level of knowledge on the use and maintenance of the gaming equipment
  • Assessing hazards, managing risks and ensuring compliance for all safety regulations prior to every programme to ensure a safe environment for participants
  • Develop and maintain gaming equipment technical resources and troubleshooting guidelines by drafting, recommending, writing and updating changes to the Standard Operating Procedures
  • Planning and preparing activities to suit the needs, abilities and experience of every participant
  • Market services and products to customers and potential customers
  • Maintain high level of customer service and positive interaction
  • Maintain cleanliness and maintenance of facility and equipment
  • Assist in events organised by the Club and Association when necessary


OPERATIONS

Lifeguard (Bukit Batok)

(PART-TIME)

JOB DESCRIPTION

  • Maintain constant surveillance of patrons in the facility; acts immediately and appropriately to secure safety of patrons in the event of emergency
  • Reinforce all pool facility’s policies, rules and regulations
  • To inspect the facility and surrounding on a daily schedule and report any unsafe conditions or equipment to the Swimming Pool Supervisor
  • Completion of daily duty’s reports and records
  • Presents professional appearance and attitude at all times, and maintains a high standard of customer service
  • Performs various maintenance duties as directed to maintain a clean and safe facility
  • Provide general information on pool operations to members. Caution swimmers regarding unsafe practices and safety hazards, enforce pool rules and regulations
  • Respond to all illness and injury incidents around the entire pool facility immediately and appropriately. Includes performing of Lifeguarding skills, First Aid, CPR, and other until arrival of emergency medical services
  • Perform pool chemical checks at designated times
  • Keep accurate records of pool usage, chemical levels, pool closures, etc

JOB REQUIREMENTS

  • At least 2 year(s) of working experience in the related field 
  • Must be certified as a Lifeguard, awarded with Bronze Medallion Award
  • Pleasant and has an outgoing personality
  • Proactive, resourceful and able to work under pressure


CUSTOMER EXPERIENCE

Guest Relations Officer (All Clubhouses)

(PART-TIME)

JOB DESCRIPTION

Front Desk
  • To ensure that the counter and lobby lounge is operational ready at all times.
  • To ensure all transactions are accurate, on time and carried out in accordance to set processes/procedure.
  • To equip with good product knowledge.
  • To attend to all queries on membership and club’s offerings.
Inventory and Monies
  • To be responsible for all monetary transactions are accurate, recorded and accounted for.
  • To be accountable for safekeeping and recording of inventories and assets.
Customer Service
  • To deliver quality service to members and guests.
  • To attend to customers feedback and complains.
  • To engage all visitors and host organised groups.
CRM system
  • To ensure that the system is maintained and operational at all times.
Management report
  • To be responsible for collation of data, preparation and presentation of management reports.
Publicity and Promotion
  • To promote the club’s offerings and services to members and guests.
  • To promote membership sign-ups.
  • To assist in publicity of events and activities organised by the club.
Others
  • To assist in events and activities organized by the club or HomeTeamNS.
  • To undertake any such additional duties that are reasonably commensurate with the level of this post.


FACILITIES

T-Play Specialist (Bukit Batok)

FULL-TIME / PART-TIME

JOB DESCRIPTION

  • Interaction with children through delivery of games, activities and execution of birthday parties.
  • To attend to members’ complaints/feedbacks and providing positive customer experience.
  • Involves in conducting daily check of indoor playground and ensuring that all elements are in good and safe condition.
  • Responsible for accuracy of cash floats as part of opening and closing counter duties.
  • Maintain cleanliness of Service counter by complying with rules and regulations.
  • To report any faults or damages found on equipment, facility or fittings within facility ground.
  • Other work duties as assigned.

JOB REQUIREMENTS

  • Has a pleasant and outgoing personality, loves interaction between children and parents!
  • Has at least 1 year of working experience in related field.
  • Valid CPR + AED Certification will be advantageous.
  • Possess good customer service and able to work independently.
  • Excellent interpersonal and communication skills.
  • Able to perform shift duties on weekends and PHs.
  • Working Location: Bukit Batok.​


FACILITIES

Gym Customer Service Officer (Balestier)

(PART-TIME)

JOB DESCRIPTION

  • Conduct daily check of the gym floor and ensure that all equipment are kept up to standard for effective, safe and clean usage.
  • Certified in AED & CPR.
  • To be responsible in delivering a first class service experience to members and guest.
  • Manage member’s enquiries through emails, telephone calls or walk-ins.
  • To attend to Members’ feedback/complaints at the gym.
  • Educate and provide proper advice to members.
  • To report any faults or damages found on equipment or any fittings within the facility to the Balestier clubhouse and Business Development Managers.
  • Perform first-line management of any crisis situation in the field.
  • Attend staff training to ensure constant improvement of hard and soft skills.
  • To perform any other duties as designated or required by Balestier clubhouse and BD&M Manager from time to time.
  • Performs any other duties assigned by Balestier clubhouse and Business Development Managers.

JOB REQUIREMENTS

  • Diploma in Sports Science/Physical Education or other related disciplines
  • Obtained valid CPR + AED Certification
  • Possess good customer service and able to work independently
  • Able to work on rotating shifts and on weekends and Public Holidays

Stay in Touch

Don’t see a role you’re interested in? Fret not! Several new, exciting positions will be unveiled once our Khatib home is ready. Fill out your details via the form below and we’ll get in touch once there’s a job opening in your indicated areas of interest.