At HomeTeamNS, we are driven by passion. We are looking for dynamic individuals to join us in our mission in honouring Home Team NSmen for the roles they play in ensuring a Safe and Secure Singapore. Join us on a challenging and rewarding experience!

OPEN POSITIONS:

Business Development & Marketing

FULL-TIME

Position: Senior Executive / Executive
Location: HomeTeamNS Khatib

JOB DESCRIPTION

You will provide marketing communication support to the business units.  Establish marketing strategies, produce marketing collaterals, organize events, execute marketing programme/campaign and other activities which will raise awareness of the business units’ brand and service offerings. Generate demand and business sales in the areas of facilities, membership, clubhouse patronage and among others.

CORE RESPONSIBILITIES
  • Develop and implement creative marketing strategies that will make an impact, support the business units on executing marketing programme/campaign and drive brand visibility and sales.  Apply marketing mix across advertising, online & social media, below-the-line activities, events, sponsorship and Public Relations.
  • Identify and work with marketing partners on programme and campaign that will help to achieve marketing objectives and outcomes.
  • Maintain online and social media sites such as Website, Facebook, Instagram, Telegram Channel to ensure social media objectives are achieved.
  • Manage project budget and P&L.
  • Conduct market research such as member’s survey, customer satisfaction surveys and focus groups.
  • Manage member and customer relationship. Develop processes to handle feedback, enquiry and other points of engagement.
JOB REQUIREMENTS
  • Good degree from a recognized institution.
  • Minimum 2 to 5 years of relevant working experience.
  • Demonstrate a creative flair and able to work at the conceptual level for programme and campaign
  • Proven marketing communications and promotions capabilities. Experience in the media and public relations industries will be an advantage.
  • Knowledge of digital marketing and web technology. The ability of conceptualizing and producing video is mandatory.
  • Ability to thrive under work pressure, has a sharp eye for details and is extremely meticulous.
  • Good project management skills with problem solving skills to overcome difficulties to programme or campaign execution.
  • Excellent communication skills – both written and spoken.
  • Highly motivated and be able to operate independently in a fast paced work environment.

Information Technology

FULL-TIME

Position: Senior Executive
Location: HomeTeamNS Balestier (HQ Office)

JOB DESCRIPTION

Server-side support

• Setup and maintenance of Servers.
• Hands-on experience with Windows Server, Active Directory, DHCP, Backups, HyperV, etc.
• Office 365 administration and maintenance.
• Knowledge of Cloud based applications.
• Maintenance and Support of cloud-based Anti-Virus application.
• Knowledge of UPS Maintenance.

Network support

• Possess CCNA or CCNP certification
• ITIL v4 certified
• Design, implement and maintenance of network infrastructure.
• Hands-on setup & configuration experience with LANs/WANs, Routers/Switches, firewalls, DNS, TCP/IP, DHCP, Wi-Fi, VPN and P2P.
• Monitoring and troubleshooting of firewalls, switches and routers related issues.
• Setup, configuration and manage of Wireless Access Points
• Setup and manage AD Accounts
• Knowledge of CyberSecurity, Risk Assessment, DR & BCP
• Prepare procurement documents, get quotations from vendors and provide recommendations.

Desktop support

• Knowledge of Laptops/ PCs setup, installation and troubleshooting
• IT Support MS Outlook, Fileserver, Printers, Servers, IP Phone system and various other business applications etc
• Keep track of the support and maintenance contracts of all applications and equipment.

JOB REQUIREMENTS
  • A Degree/Diploma in Computer Science/Information Technology, or minimal 5 years relevant experience with strong project management background.
  • Demonstrated experience with IT systems and preferred those with extensive experience in implementation and integration of web portal, CRM, POS, mobility and BI.
  • Proficient in hands-on application development using SDLC methodology.
  • Technology savvy and ability to keep abreast of current and emerging information technologies trends.
  • Meticulous, able to work independently and is also a team player.
  • Preferred those familiar with country clubs / hospitality business but not compulsory.

Chief Game Specialist

FULL-TIME

Location: HomeTeamNS Tampines

JOB DESCRIPTION

Responsible for day to day operations of the Clubhouse’s leisure facilities and the overall operations including, but not limited to, Customer Service, Sales and Marketing, Housekeeping, Maintenance/Repair and Security.

CORE RESPONSIBILITIES
  • Develop and troubleshoot activity guidelines by drafting, recommending, writing and updating changes to the Standard Operating Procedures. Maintain gaming and climbing equipment, with recommendations on technical resources where necessary.
  • Design impactful programmes to effectively trigger creative train of thoughts and learning processes through game-based learning experiences.
  • Plan and organize workshops, courses etc. to include critical components of learning objectives, assessments and instructional strategies.
  • Conduct competitor analysis and work closely with Sales and Marketing Executive in development and implementation of marketing plans and sales activities as needed.
  • Coordinate programmes and ensure smooth execution and deliverance in conformance to Members and Guests requirements.
  • Responsible for shift scheduling including work station assignments and rotations, employee trainings and shift rotations.
  • Monitor safety conditions and employees’ conformance with safety procedures; update emergency plans/procedures and ensure that effective training are conducted in all facilities
  • Develop and maintain awareness of occupational hazards and safety precautions; skilled in adhering to international safety practices and recognizing hazards.
  • Conduct regular risk and safety assessment for present and future engagement activities, programmes, courses and clinics, along with regular scheduling of internal maintenance works on assigned self-operated facilities, equipment and training.
  • Participate in on-going facility inspections throughout the Clubhouse. Ensure that cleanliness, safety and other standards are consistently attained by conducting preventive and corrective maintenance measures, along with the high quality and standard of expected Customer Experience in the Games Specialist Team.
  • Make sound judgement with respect to safe operations of the assigned facilities in terms of activity clothing and general attire, health of participants and other possible emergency situations.
  • Receive, investigate and act upon complaints from Clubhouse members, guests and employees.
  • Guide the Games Specialist Team in developing Customer Relationship Management via exemplary conduct of a strong and efficient professionalism with clients, especially large and loyal accounts of corporate and field trip programmes.
  • Monitor inventory levels and requisition or purchase supplies as needed.
  • Assist in events organized by the Clubhouse and Organization when necessary.
JOB REQUIREMENTS
  • Degree in Business Development/ Hospitality / Events Management with relevant experience.
  • Prior experience in similar industry will be an added advantage
  • Proven ability in project management and handling multiple time-sensitive cross-functional projects.
  • Strong leadership skills and stakeholder management. Proven ability to effectively manage relationship and ensure deliverables from key stakeholders.
  • Excellent written and verbal communications skills.
  • High level of professionalism with good interpersonal skills.
  • Outgoing and good team player, high initiative, passionate, diligent and fun-loving.
  • Able to work independently, as well as part of a team in a fast-paced environment.
  • Able to work weekends and long hours.

Lifeguard

FULL-TIME / PART-TIME

Location: HomeTeamNS Bukit Batok / Khatib

JOB DESCRIPTION

• Maintain constant surveillance of patrons in the facility; acts immediately and appropriately to secure safety of patrons in the event of emergency.
• Reinforce all pool facility’s policies, rules and regulations.
• To inspect the facility and surrounding on a daily schedule and report any unsafe conditions or equipment to the Swimming Pool Supervisor.
• Completion of daily duty’s reports and records.
• Presents professional appearance and attitude at all times, and maintains a high standard of customer service.
• Performs various maintenance duties as directed to maintain a clean and safe facility.
• Provide general information on pool operations to members. Caution swimmers regarding unsafe practices and safety hazards, enforce pool rules and regulations.
• Respond to all illness and injury incidents around the entire pool facility immediately and appropriately. Includes performing of Lifeguarding skills, First Aid, CPR, and other until arrival of emergency medical services.
• Perform pool chemical checks at designated times.
• Keep accurate records of pool usage, chemical levels, pool closures, etc.

CORE RESPONSIBILITIES
  • Develop and troubleshoot activity guidelines by drafting, recommending, writing and updating changes to the Standard Operating Procedures. Maintain gaming and climbing equipment, with recommendations on technical resources where necessary.
  • Design impactful programmes to effectively trigger creative train of thoughts and learning processes through game-based learning experiences.
  • Plan and organize workshops, courses etc. to include critical components of learning objectives, assessments and instructional strategies.
  • Conduct competitor analysis and work closely with Sales and Marketing Executive in development and implementation of marketing plans and sales activities as needed.
  • Coordinate programmes and ensure smooth execution and deliverance in conformance to Members and Guests requirements.
  • Responsible for shift scheduling including work station assignments and rotations, employee trainings and shift rotations.
  • Monitor safety conditions and employees’ conformance with safety procedures; update emergency plans/procedures and ensure that effective training are conducted in all facilities
  • Develop and maintain awareness of occupational hazards and safety precautions; skilled in adhering to international safety practices and recognizing hazards.
  • Conduct regular risk and safety assessment for present and future engagement activities, programmes, courses and clinics, along with regular scheduling of internal maintenance works on assigned self-operated facilities, equipment and training.
  • Participate in on-going facility inspections throughout the Clubhouse. Ensure that cleanliness, safety and other standards are consistently attained by conducting preventive and corrective maintenance measures, along with the high quality and standard of expected Customer Experience in the Games Specialist Team.
  • Make sound judgement with respect to safe operations of the assigned facilities in terms of activity clothing and general attire, health of participants and other possible emergency situations.
  • Receive, investigate and act upon complaints from Clubhouse members, guests and employees.
  • Guide the Games Specialist Team in developing Customer Relationship Management via exemplary conduct of a strong and efficient professionalism with clients, especially large and loyal accounts of corporate and field trip programmes.
  • Monitor inventory levels and requisition or purchase supplies as needed.
  • Assist in events organized by the Clubhouse and Organization when necessary.
JOB REQUIREMENTS
  • At least 2 year(s) of working experience in the related field.
  • Must be certified as a Lifeguard, awarded with Bronze Medallion Award.
  • Pleasant and has an outgoing personality.
  • Proactive, resourceful and able to work under pressure.

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