Villas at HomeTeamNS Bukit Batok

PRICING RATES
HOW DO I BOOK?
HOW TO GET THERE?

WELCOME BACK!

As we make the gradual return to a new normal, we’re happy to announce that our Villas at HomeTeamNS Bukit Batok will be available for booking from 18 September 2020 onwards. We can’t wait to have you back, with the mandatory safe distancing measures in place for everyone’s well-being. 

 

Please take note of the revised maximum capacity limits and regulations at our Villas:

 

  • Maximum Capacity per Villa: 5 pax (names to be registered upon check-in)

FAQs

What are the precautionary measures taken at Villas @ HomeTeamNS Bukit Batok?

Mandatory SAFE entry Declaration of all visitors and staff

To facilitate any need for contact tracing, all members are required to scan the SAFE entry QR code to declare their travel and health status upon entering the clubhouse.

Mandatory Temperature Screening of all visitors and staff

All members will take mandatory temperature screening procedures at the concierge during check-in. Individuals with temperatures 38°C and above will not be allowed entry. Staff will take temperatures twice a day (during their shifts).

Checking-in to Villa at Adventure Centre

All members will have to submit the names of (maximum) 5 patrons upon check-in. Only registered patrons are allowed to enter into the premises. The registered names will not be amended during the stay.

Increased frequency in cleaning and disinfecting of high-contact areas

Our housekeepers will conduct a deep cleaning in the Villa after every check-out.

Capacity control and safe distancing

In accordance to the safe distancing guidelines announced by the Multi-Ministry Taskforce, each Villa must adhere to a maximum of 5 pax. This capacity limit is to minimize the risk of large clusters forming.

Can I enter Villa without wearing my mask?

Masks and face shields are not mandatory to be worn during the consumption of food and beverage, otherwise, mask must be don at all times.

Can I host barbecue during my stay?

Barbecue activities are allowed. However, sharing of BBQ pit between villas is not allowed.

Is the Villa open for walk-ins?

Walk-Ins are allowed for any members. Online booking is available here. Confirmation with full payment must be made during booking.

Is there any cancellation policy?

There is no refund for cancellation of booking of in the event of no-show or late/missed sessions

What time should I check in into my Villa?

Villa check-ins will be from 2pm – 6pm. The check in process will take up to 15 minutes.

What time should I check out from my Villa?

Villa check-outs will be from 9am – 10am. The check out process will take up to 15 minutes.

Immerse yourself in the west side sanctuary of comfort and adventure at our Villas at HomeTeamNS Bukit Batok. Everyone loves a holiday, don’t they? Be spoilt for choice between the Premier Deluxe Villa, Deluxe Villa and Superior Villa.

Read More

A Great Escape
In the dense concrete jungle of Singapore where natural vegetation is hardly discernible from that which is not, families can opt to break away from the artificial cityscape and plan a staycation with their kids in Singapore- away from the unrelenting and fast-paced lifestyle to a verdant, salubrious environment.
About the Abodes
As more and more families begin to choose staying in Singapore over going overseas during the holiday months of June and December, our Villas are perfectly fitted to accommodate for stays of these sorts, sporting basic commodities (as the norm in Singapore) like Wifi access, at least one LCD TV, and of course, fully air-conditioned premises. There are three choices of villas to select from for a Singapore staycation with kids- the Premium Deluxe, the Deluxe, and the Superior. The Premium Deluxe comes decked out with a King-sized bed and another twin bed- perfect for families with more kids. These also come with game consoles, and board games up for rent, encouraging family bonding and entertaining the little ones.
What are you waiting for, then? Your ideal Singaporean staycation with your kids awaits!

VILLA FURNITURES AVAILABLE FOR RENT! 

WALK-IN Promotion

Phase 2 Promotion: 30% off for min. 2 nights booking

HomeTeamNS Ordinary/ Associate Members

Premier Deluxe:
$518 (Off-peak: $336)

Deluxe:
$404.60 (Off-peak: $254)

Superior:
$359.80 (Off-peak: $210)

SAFRA/ JOM/ SOCIAL/ PASSION

Premier Deluxe:
$392

Deluxe:
$318

Superior:
$262

GUEST

Premier Deluxe:
$420

Deluxe:
$356

Superior:
$294


  • Prices reflected for 2 nights with 30% discount
  • Promotion valid for HomeTeamNS members (peak and off-peak), Affiliate members (off-peak period only) and Guests (off-peak period only).
  • Rates are inclusive of 7% GST. A refundable deposit of $50 is required upon check-in

Standard Rates

HomeTeamNS Ordinary/ Associate Members

Prices reflected for 1 night    

Affiliate (SAFRA/ JOM/ SOCIAL/ PASSION)

Off-Peak – price reflected for 1 night    

Guest

Off-Peak – price reflected for 1 night    

IMPORTANT NOTES

  • *Off Peak refers to Mon- Thur, Non Eve of Public Holidays, Non Public Holidays and Non School Holidays
  • Rates are inclusive of 7% GST. A refundable deposit of $50 is required upon check-in.
  • Peak period bookings are not applicable for AFFILIATE MEMBERS (SAFRA/ JOM/ Social/ PAssion holders) and Guests.

How do I book?

For HomeTeamNS Ordinary / Associate Members:-

Bookings can be made either online or over the counter at the following HomeTeamNS Clubhouses (Bukit Batok and Balestier). Do kindly take note that all bookings are only confirmed once payment is made. Booking slots are open on the 1st of every month for the following three months. (e.g. on 1st January, members/guest will be able to book available the villas from February to April).

For Affiliate Members and Guests:-

Bookings can be made either over the counter at HomeTeamNS Clubhouses (Bukit Batok and Balestier) or email (staycation@hometeamns.sg). Minimum check-in age is 18 years old. Authorisation letter is required for check-ins on behalf. SAFRA Dependent Members are not eligible to book.

  • Booking for Affiliate members (SAFRA/ PAssion/ JOM/ Social Member) and Guests are strictly on Monday to Thursday only. 
  • For walk-ins that require a same day check-in, it is accepted with a minimum of 2 nights booking.
Search / Book a Chalet here!

Once your booking is confirmed, you should receive an email confirmation with a copy of your booking receipt. Please present a copy of the receipt upon check-in. 

For enquiries, please contact

Check in & Out

  • Non-School Holiday period

Check-In (2pm to 6pm) : Villa Concierge @ Adventure Centre

Check-Out (8am to 9.30am) : Main Clubhouse Security Counter

Check-Out (9.30am to 10am) : Villa Concierge @ Adventure Centre

 

  • School Holiday period

Check-In (2pm to 6pm) : Villa Concierge @ Adventure Centre

Check-Out (8am to 10am) : Villa Concierge @ Adventure Centre

Parking Rates

^IU Registration can be done via online or at the main building. Kindly bring along membership card, cashcard and vehicle IU no.

How to get here?

  • Nearest MRT Station: Bukit Gombak
  • Proceed to the bus stop opposite the MRT Station and board the bus service no. 945.
  • Alright at the 3rd Bus Stop after the bus make a left turn.

NOTE: NO REFUND WILL BE GIVEN IN THE EVENT OF CANCELLATION.

Hear from the rest

4
4.0 rating
4 out of 5 stars (based on 12 reviews)
Excellent75%
Very good0%
Average0%
Poor0%
Terrible25%

6 Star service AJ

5.0 rating
October 25, 2020

I checked in on 22/10 afternoon, when i realised there were many bees flying at balcony of my villa, the staffs informed the supervior AJ immediately and they took action by calling pest control, however during late evening about 9pm , the bees come back again, I called security and to my surprise, AJ come back to villa at about 10pm at late night with house keeping to clean my unit, I am really appreciative of how responsible he was. He also helped me when my family needed access to WiFi even though it was down and also responded promptly when we needed furnitures. I highly recommend staycation at Bt Batok Hometeam Villa with such nice environment and responsible good staff, Thank you AJ

Eileen Goh

Pricing policy

1.0 rating
October 18, 2020

It is ridiculous that Direct members of HomeTeam have to pay more than members of affiliate Clubs and public!

Joseph Lee

Dedicated Staff

5.0 rating
September 8, 2020

I have never came across with a staff that not only being a service orientate but being a friend. AJ have been very understanding and patient with my needs and been helping me with all my enquiries. He have been very prompt with his reply even after office hours. Kudos AJ! You are the best staff ever!

Jia Jun

Awesome Staff & Place

5.0 rating
July 20, 2020

Shout out to Adnan for assisting us with the booking within such a short period of time and even went the extra mile so that the booking goes smoothly. He guided us around the place so that we can plan for our adventure camp effectively and made sure that we have what we need. We are definitely coming back again, thank you Adnan!

Charlotte

Superb service

5.0 rating
June 4, 2020

I am a frontliner that stayed at your villa for weeks. I want to shout out to your staff AJ for providing me a great hospitality. I am proud to be a member of HomeTeamNS. I will recommend my Team to do a retreat here at the Villa after the Covid is over.. STAY SAFE AJ! Thank you for your promptly respond.

Lim Han Teck

REFUND FOR CANCELLATION DUE TO CONVID19

5.0 rating
May 27, 2020

I am writing with great pleasure to express my gratitude to Mr AJ.
I truly appreciate and is very pleased with his service. He went the extra mile to make everything easy for me to get back my REFUND due to convid19. He was good and efficient in providing service.
Thank you Mr AJ !!!

Mira Athasha

Refund for Villa cancellation due to Covid 19

5.0 rating
April 21, 2020

I am proud to be a HomeTeamNS members. As your staff AJ have went extra mile by coming to me personally to my house as I can’t print out the refund form. He provided me the refund form and explained to me the process. His effectiveness in his job is superb and very swift in responding to my needs.

Nathanael

Commendation

5.0 rating
April 1, 2020

Recently, I was staying at S4.However, the Air-Con was not cold on the second level of the villa, a staff named Aidil, assisted to the case promptly and allowed me to swap to another villa. Kudos to his customer service. Thank you.

Low Seng Hwa

Very bad stay

1.0 rating
March 19, 2020

Injured

gdsds

OVERCHARGED PRICE

1.0 rating
March 5, 2020

I wanted a Deluxe Room for my chalet and when i was about to book a room on the Home Team NS Villa booking page i was the slots were blocked out for the deluxe room and i saw the superior room is still available hence i proceed to book. However the next day i went to refresh the booking page and saw the deluxe room was avaliable i then proceed to call the hotline and asked if it’s possible to make changes to my room and upgrade it to deluxe. The staff told me it was possible if i were to head down to Home team NS and change it on the spot. i agreed and went down however when i went down to HTNS Bukit Batok the staff charged me a administrative fee of $21.40 just to ament the changes which the staff did not inform me at all. I feel so cheated by HTNS

Nicholas

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