To recognise the importance of family support for our Home Team NSmen, HomeTeamNS has implemented the HomeTeamNS Family Scheme which allows our NSmen and their families to enjoy HomeTeamNS membership at nominal package fees. Under the new scheme, membership registration for the second and subsequent HomeTeamNS family members (children under 21 years old) within each family is free.
The one-time administrative fee of $10 for each new Family Member application will be waived until 31 March 2022 as part of a special promotion to mark the launch of the scheme.
HOW WILL MEMBERS BENEFIT FROM THIS SCHEME?
Registration can be done online via the registration link(s) below or at customer service counters at HomeTeamNS clubs from 3 October 2020. Marriage and birth certificates are required for verification purposes when registering family members.
Apply for your Family Membership via the following option(s):
All existing HomeTeamNS principal members with at least one existing family member will automatically be converted to the new scheme and they will be notified by email and SMS. For families with one or more existing HomeTeamNS family member, the membership validity period of each family member will be extended to match the HomeTeamNS principal member’s balance membership tenure to allow them to enjoy more years of HomeTeamNS membership together.
Should you encounter any technical difficulties, you may write in to firstname.lastname@example.org.
New & Renewing Principal Members & 1st Family Members under the HomeTeamNS Family Scheme
Sign up for HomeTeamNS Family Membership for your child and receive T-Play membership for FREE
- Valid for all ages (0 to 12 years old)
|Family Membership||T-Play Membership*|
|Sign up for 2 years plan||Get 2 years FREE|
|Sign up for 5 years plan||Get 5 years FREE|
|Sign up for 10 years plan||Get 10 years FREE|
*T-Play membership will be automatically terminated when the child reaches 13 years old.
Exclusive perks for T-Play members (For HomeTeamNS Family Sign-Up only):
• Exclusive play rates to both T-Play Bukit Batok and Khatib
• Privileged rates for birthday packages
• Special rates for events and activities
• Free entry on child’s birthday month*
*T-Play member can choose to use the free entry for birthday month at either T-Play Bukit Batok or T-Play Khatib (Choose 1) only.
*Card printing upon request by members only.
• T-Play membership is only entitled to children of age of twelve (12) years old and below. The registration must be completed by a parent of the child to be registered.
• The T-Play Card is non-transferable and no refund shall be given in the event of termination or cancellation of the T-Play membership.
• T-Play may reject use of the T-Play Card if the T-Play card is suspected to have been fraudulently issued, stolen, or tampered with.
• T-Play HomeTeamNS reserves the right to withdraw any benefit attached to the issue and/or use of T-Play Card at any time without notice to the Cardholder.
• The Cardholder shall comply with all notices, guidelines, rules, regulations, instructions, and policies concerning the use of T-Play Card.
• An administrative and replacement charge of $5.35 will be imposed for replacement of the loss of card.
• T-Play HomeTeamNS reserves the right to withdraw the use of T-Play Card. Notice may be given by post or posted o T-Play website.
• I authorise T-Play HomeTeamNS and any other advertising or marketing agency on behalf of T-Play HomeTeamNS to take, use and/or reproduce photographs, films and/or digital media of me during the usage of the facilities and/or services for any purpose deemed suitable by T-Play HomeTeamNS.
• T-Play will not be responsible for any lost or damaged complimentary passes/membership card.
• All children must always be accompanied by a parent.
• T-Play membership will be automatically terminated when the child reaches 13 years old.
• Other terms & conditions apply.
$20 / $80 / $120 HomeTeamNS WeAreFamily Vouchers* and $10 / $20 Dairy Farm Group Vouchers
Principal Members who apply or renew their membership will receive HomeTeamNS WeAreFamily vouchers* and/or Dairy Farm Group vouchers as your membership gift according to the membership tenure take-up:
• 2-year renewal or sign up: $20 WeAreFamily voucher
• 5-year renewal or sign up: $80 WeAreFamily vouchers and $10 Dairy Farm Group voucher (Membership Gift)
• 10-year renewal or sign up: $120 WeAreFamily vouchers and $20 Dairy Farm Group voucher (Membership Gift)
For All Members
Flash your digital membership card to enjoy discounts off Petrol and Diesel:
• 24% at Bukit Timah Petrol Service Station
• 23% at Yishun Petrol Service Station
1-for-1 Movie tickets at all Cathay Cineplexes and a popcorn combo at just $5 on all days including Public Holidays.
All HomeTeamNS Ordinary Members will receive free personal accident insurance coverage of $30,000.
What must I do to receive this membership extension?
How long will the HomeTeamNS Family Scheme last?
The HomeTeamNS Family Scheme will run from 3 October 2020 till 30 September 2023.
Which family members are eligible for the scheme?
Only spouses and children of the Ordinary/Associate Members of HomeTeamNS are eligible. Parents and siblings of the Principal Member are not eligible for this scheme.
What is required for family members to be eligible to this scheme?
The Principal Member must possess a valid (non-expired) Ordinary or Associate Membership.
Who are eligible for the HomeTeamNS Family Scheme Family Membership auto-extension?
Only Existing Principal Members with valid (non-expired) HomeTeamNS Family memberships as of 1st October 2020 are eligible to the one-time auto-extension. New HomeTeamNS Family Members are welcome to apply as a new Family Member and expired HomeTeamNS Family Members may renew their memberships via the scheme.
Who are eligible for the HomeTeamNS Family Scheme new membership application fees?
Family members who are not HomeTeamNS members. Family members who have yet to sign-up with HomeTeamNS or whose HomeTeamNS Family Memberships have expired, are welcome to apply.
Do family members enjoy the same benefits and privileges as the Principal Member?
Generally yes, depending on the types of promotions and benefits. For example, only HomeTeamNS Ordinary Members are entitled to voting rights at the Annual General Meetings (AGMs). Click here for more details on our on-going promotions.
How many years can I sign my family members up for?
You are able to sign your family members for up to 2, 5, or 10 years, so long as the family membership duration does not surpass the Principal Member’s membership expiry date.
I am not married. Why are my parents or siblings not considered as my family members?
The HomeTeamNS Family Scheme is currently available only to spouses and children of our Ordinary and Associate members. Notwithstanding, we do strongly encourage other family members to sign up for Family Membership, outside of HomeTeamNS Family Scheme.
What is the age limit for children?
Children aged below 21 years old may apply for HomeTeamNS Family Membership. All Family Memberships shall expire once the child turns 21 years old, regardless of the remaining years of membership.
My child is aged below 5 years, am I eligible to sign up for my child as a HomeTeamNS Family Member?
Children aged below 5 years are now eligible to sign up as a HomeTeamNS Family Member for free.
Please note that for children within this group, only a 5-Year Membership Term is available. The Principal Member is also required to have a remaining Membership Term of at least 5 years in order to be eligible to sign up for his/her child from this age group.
How much do I have to pay for Family Membership under the HomeTeamNS Family Scheme?
For the first family member, the regular membership rates of $20 (2-year), $35 (5-year) and $50 (10-year) shall apply. For subsequent family members, under the HomeTeamNS Family Scheme, regardless of a 2, 5, or 10 year term, the membership fee is free-of-charge and only a $10 Admin Fee will be imposed.
Example of pricing and savings based on a 5-year Membership
How long will the Admin Fee be waived off for?
The Admin Fee for HomeTeamNS Family Scheme will be waived for family members of Ordinary/Associate Members who sign-up for a limited promotional period. Please sign up quickly to enjoy this promotion!
Will my family members who have newly signed-up receive the HomeTeamNS-PAssion membership card?
Through HomeTeamNS’ enhanced and digital offerings, members are able to enjoy the convenience of accessing their membership privileges via their phone. As such, HomeTeamNS encourages Members to download the HomeTeamNS Digital Membership Card via the HomeTeamNS Mobile App.
• For a 2-year Family Membership, only digital membership cards will be provided.
• For 5 and 10-year Family Memberships, members will have to request for a physical Membership Card by replying to the membership confirmation email upon application. Your physical membership card will be mailed within 2-3 weeks of submission of your request.
What are the supporting documents required for my family’s application and how do I submit them?
The supporting documents required are scanned copies of:
(i) marriage certificates for spouses; and
(ii) birth certificates for children.
These documents may be uploaded via the HomeTeamNS Members Portal.
Who should I contact for further clarifications or questions on HomeTeamNS Family Scheme?
Please email email@example.com if you have any questions pertaining to the Scheme.
How can I apply for the HomeTeamNS Family Scheme?
How to be eligible for the free T-Play Membership?
• Child will have to be between 0 months to 12 years old.
• Parent is required to have at least 2-year HomeTeamNS (Ordinary/Associate) membership to be eligible.
• Child has signed-up for Family Membership under the HomeTeamNS Family Scheme.
What is included in the free T-Play Membership?
• Exclusive play rates to both T-Play Bukit Batok and Khatib (under HomeTeamNS Family rate)
• Privileged rates for birthday packages
• Special rates for events and activities
• Free entry on child’s birthday month*
How do I check if the free T-Play Membership has been processed for my children?
• An email will be sent to the registered email to inform about the successful registration of the T-play membership.
• Processing of the T-Play membership will take approximately 2 weeks but we strive to do it within the shortest possible time.
• With this, you can simply login to the HomeTeamNS Mobile App to make bookings. For assistance, you can e-mail us at firstname.lastname@example.org.
Do i get the free T-Play Membership for all my children?
Yes, as long as your children have registered for the Family Membership under the HomeTeamNS Family Scheme.
How do I identify myself as a T-Play member?
Inform our Playground Leader that you are a T-Play member, provide us with the child’s name and either the last 4 characters of Birth Cert number or contact number for verification.
Do I need to sign up for the free T-Play Membership?
Once the child has signed up for HomeTeamNS Family Membership, he/she will be automatically registered for T-Play membership. There is no further action required from the parent/main member.
When does this free T-Play membership promotion ends?
Till 30 September 2023.
Who are eligible to receive the WeAreFamily Vouchers?
How many WeAreFamily Vouchers am I entitled for?
All HomeTeamNS Ordinary/ Associate membership sign-ups and renewals will be receiving e-Vouchers (promo codes) in denominations of $10.
The quantity of e-vouchers that you will receive be based on the following:
• 2-year HomeTeamNS Ordinary/Associate Membership: $20
• 5-year HomeTeamNS Ordinary/Associate Membership: $80
• 10-year HomeTeamNS Ordinary/Associate Membership: $120
When will I receive my WeAreFamily Vouchers?
The promo codes will be sent to your registered email within 3 to 5 working days from the sign-up/renewal of HomeTeamNS Ordinary and Associate Membership.
Where can I use my WeAreFamily Vouchers?
You may apply the promo codes on the facilities booking page for the following facilities:
• Adventure HQ
• Clip ‘n Climb
• Fitness Workz
• GameZone at Playpen
• Laser Quest
• Paintball (coming soon)
Can I use more than one WeAreFamily Vouchers in one transaction?
Only one promo code (equivalent to a $10 voucher) can be applied in one transaction.
Is there an expiry date for my WeAreFamily Vouchers?
Yes. The promo codes are valid for one year, from the date that you receive them via email.
Are the promo codes transferrable?
Yes, the promo codes are transferrable.
I cannot find / didn’t receive the e-mail where you have sent to me the e-vouchers?
The promo codes will be sent to the email registered during your membership sign-up/renewal. If you do not receive the email with the promo codes within 3 – 5 working days, please check your spam/junk folder or email email@example.com for assistance.
I am unable to enter the promo code, it says error?
The promo code may have been used or expired, or not applicable for the facility. Please contact the respective facility for assistance.
Is there any limit to the no. of promo codes I can use for each facility?
There is no limit to the number of promo codes you can use for each facility. However, please note that only one promo code (equivalent to a $10 voucher) can be applied in one transaction.