ABOUT HOMETEAMNS FAMILY SCHEME

To recognise the importance of family support for our Home Team NSmen, HomeTeamNS has implemented the HomeTeamNS Family Scheme which allows our NSmen and their families to enjoy HomeTeamNS membership at nominal package fees. Under the new scheme, membership registration for the second and subsequent HomeTeamNS family members (children under 21 years old) within each family is free.


The one-time administrative fee of $10 for each new Family Member application will be waived until 31 March 2021 as part of a special promotion to mark the launch of the scheme.

HOW WILL MEMBERS BENEFIT FROM THIS SCHEME?

EXISTING MEMBERS

Existing Principle Member With 1st Family Member Signed Up

Principal Member

 

One-time rounding up of membership term to the nearest year.

 

For example, if membership term is 4.2 years, it will be rounded up to 5 years.

1st Family Member

 

One-time rounding up of membership term to the term of the Principle Member.

 

For example, if membership term is 2 years, it will be rounded up to 5 years.

2nd Family Member onwards

 

Free membership upon application or renewal. Admin Fee of $10 is waived until 31 March 2021.

APPLY NOW

NEW MEMBERS


*The $10 administrative fee will be waived until 31st March 2021.

 

APPLY NOW

HOW TO APPLY?

Registration can be done online via the registration link(s) below or at customer service counters at HomeTeamNS clubs from 3 October 2020. Marriage and birth certificates are required for verification purposes when registering family members.


Apply for your Family Membership via the following option(s):


NEW MEMBERS  EXISTING MEMBERS


All existing HomeTeamNS principal members with at least one existing family member will automatically be converted to the new scheme and they will be notified by email and SMS. For families with one or more existing HomeTeamNS family member, the membership validity period of each family member will be extended to match the HomeTeamNS principal member’s balance membership tenure to allow them to enjoy more years of HomeTeamNS membership together.

Should you encounter any technical difficulties, you may write in to enquiries@hometeamns.sg.
MEMBERS BENEFITS

New & Renewing Principal Members & 1st Family Members under the HomeTeamNS Family Scheme

Sign-up/Renew your membership along with your family member under our HomeTeamNS Family Scheme and stand a chance to win up to $6,000 worth of prizes


Applicable to Principal Members and 1st Family Members’ sign-ups / renewals under HomeTeamNS Family Scheme from 3rd October 2020 to 31st December 2020.

 

A total of 10 sets of prizes* (1 winner each) to be won as set out below:

 

Prize Details
1st Prize
(worth $2,100)
• 1 x Total Health Chiropractic Care Package (12 visit) worth $1,200

• 1 x Pierre Ooi Family Photography Package worth $388

• Starbowl Merchandises worth $295

• 1 x Doctor Anywhere Platinium Home-Based Health Screening worth $218

• 1 x $20 Orchid Live Seafood Voucher

• 1 x 25% Off Mancaves at Khatib Clubhouse

• 1 x Complimentary Ballet Class at Kidz Education City

2nd Prize
(worth $1,900)
• 1 x Mentalmatics Program (4 terms) worth $1,410

• Starbowl Merchandises worth $295

• 1 x $150 Doctor Anywhere Vouchers

• 1 x Bukit Batok Golf Range Card with 1,500 Free Balls (worth $50)

• 1 x $20 Orchid Live Seafood Voucher

• 1 x 25% Off Mancaves at Khatib Clubhouse

• 1 x Complimentary Ballet Class at Kidz Education City

3rd Prize
(worth $750)
• 1 x Complimentary Bukit Batok Function Room Usage worth $570

• 1 x Bukit Batok Golf Range Card with 1,500 Free Balls (worth $50)

• 1 x $50 Indulge Voucher

• Starbowl Merchandise worth $45

• 1 x $20 Orchid Live Seafood Voucher

• 1 x $15 Doctor Anywhere Vouchers

• 1 x 25% Off Mancaves at Khatib Clubhouse

• 1 x Complimentary Ballet Class at Kidz Education City

Prize Details
4th Prize

(worth $430)

• 5 x $30 The Co-op Vouchers (worth $150)

• 1 x Complimentary HomeTeamNS-JOM BBQ Pit Usage (Full Day) (worth $150)

• 1 x Bukit Batok Golf Range Card with 1,500 Free Balls (worth $50)

• Starbowl Merchandise worth $45

• 1 x $15 Doctor Anywhere Vouchers

• 1 x $20 Orchid Live Seafood Voucher

• 1 x25% Off Mancaves at Khatib Clubhouse

• 1 x Complimentary Ballet Class at Kidz Education City

5th Prize

(worth 380)

• $100 course credits at Bukit Batok Clubhouse

• 1 x Complimentary HomeTeamNS-JOM BBQ Pit Usage (Full Day) (worth $150)

• 1 x $50 Happy Pot Voucher
Starbowl Merchandise worth $45

• 1 x $20 Orchid Live Seafood Voucher

• 1 x $15 Doctor Anywhere Vouchers

• 1 x 25% Off Mancaves at Khatib Clubhouse

• 1 x Complimentary Ballet Class at Kidz Education City

6th Prize

(worth $380)

• $100 course credits at Bukit Batok Clubhouse

• 1 x Complimentary HomeTeamNS-JOM BBQ Pit Usage (Full Day) (worth $150)

• 1 x $50 Wiser Sports Bar Voucher

• Starbowl Merchandise worth $45

• 1 x$20 Orchid Live Seafood Voucher

• 1 x $15 Doctor Anywhere Vouchers

• 1 x 25% Off Mancaves at Khatib Clubhouse

• 1 x Complimentary Ballet Class at Kidz Education City

7th Prize

(worth $165)

• $100 course credits at Bukit Batok Clubhouse

• Starbowl Merchandise worth $30

• 1 x $20 Orchid Live Seafood Voucher

• 1 x $15 Doctor Anywhere Vouchers

• 1 x 25% Off Mancaves at Khatib Clubhouse

• 1 x Complimentary Ballet Class at Kidz Education City

8th Prize

(worth $150)

• 1 x Ten Dollar Club 3-hour KTV Session for Family of 4 (worth $52)

• 1 x Total Health Chiropractic Amico PureFree Glass Water Bottle (worth $34.90)

• Starbowl Merchandise worth $30

• 1 x $20 Orchid Live Seafood Voucher

• 1 x $15 Doctor Anywhere Vouchers

• 1 x 25% Off Mancaves at Khatib Clubhouse

• Complimentary Ballet Class at Kidz Education City

9th Prize

(worth $150)

• 1 x Ten Dollar Club 3-hour KTV Session for Family of 4 (worth $52)

• 1 x Total Health Chiropractic Amico PureFree Glass Water Bottle (worth $34.90)

• Starbowl Merchandise worth $30

• 1 x $20 Orchid Live Seafood Voucher

• 1 x $15 Doctor Anywhere Vouchers

• 1 x 25% Off Mancaves at Khatib Clubhouse

• Complimentary Ballet Class at Kidz Education City

10th Prize

(worth $100)

• 1 x Total Health Chiropractic Amico PureFree Glass Water Bottle (worth $34.90)

• 1 x Starbowl Merchandise worth $30

• 1 x $20 Orchid Live Seafood Voucher

• 1 x $15 Doctor Anywhere Vouchers

• 1 x 25% Off Mancaves at Khatib Clubhouse

• 1 x Complimentary Ballet Class at Kidz Education City

*Other general and specific terms and conditions apply.
• All Principal Members and 1st Family Member who sign up / renew under HomeTeamNS Family Scheme will be eligible for 1 lucky draw chance.
• Participation in selected HomeTeamNS Clubhouse Events will allow the member additional chances, subject to individual Clubhouse Event Terms and Conditions.
• The following categories of people are not eligible to participate in the Lucky Draw:
All permanent and/or contract employees of HomeTeamNS and their immediate family members (i.e. spouses, children, parents, brothers and sisters)
• You must be 18 years and above (as of the start of the Lucky Draw Period) and be a Singapore citizen, Singapore permanent resident or Singapore resident (with a valid employment pass or work permit) to participate in the Lucky Draw.
• Qualifying period: 3rd October 2020 to 31 December 2020.
• All winners’ membership must be valid at the time of collection of the Prizes.
• Winners will be drawn at random at the end of draw period.
• Winners will be notified by email within 7 days from the date of selection. If the winner cannot be contacted or does not claim the prize within 7 days of notification, HomeTeamNS reserves the right to withdraw the prize from the winner and pick a replacement winner.
• HomeTeamNS reserves the right to, at any time and in its sole and absolute discretion, replace and/or substitute any of the Prize(s) with any other item of a similar value.
• Prizes are subject to the terms and conditions of the respective sponsors.
• All prizes must be accepted as awarded and are not transferable, exchangeable for cash or in kind or extendable in validity. All unclaimed prizes will be forfeited or donated to Charity.
• HomeTeamNS reserve the right to donate unclaimed prizes to a charity of its choice or replace prizes with items of similar value at any time and without notice in its absolute discretion.
• By participating in this lucky draw, members are indicating his/her agreement to be bound by these terms and conditions.
• In the event of any dispute, decisions made by HomeTeamNS will be final and no correspondence will be entertained.
• The Management of HomeTeamNS reserves the right to change the Terms and Conditions as it deems fit without prior notice.

Sign up for HomeTeamNS Family Membership for your child and receive T-Play membership for FREE


  • Valid for all ages (0 to 12 years old)

Family Membership T-Play Membership*
Sign up for 2 years plan Get 2 years FREE
Sign up for 5 years plan Get 5 years FREE
Sign up for 10 years plan Get 10 years FREE

*T-Play membership will be automatically terminated when the child reaches 13 years old.

Exclusive perks for T-Play members (For HomeTeamNS Family Sign-Up only):

• Exclusive play rates to both T-Play Bukit Batok and Khatib
• Privileged rates for birthday packages
• Special rates for events and activities
• Free entry on child’s birthday month*

 

*T-Play member can choose to use the free entry for birthday month at either T-Play Bukit Batok or T-Play Khatib (Choose 1) only.
*Card printing upon request by members only.
• T-Play membership is only entitled to children of age of twelve (12) years old and below. The registration must be completed by a parent of the child to be registered.
• The T-Play Card is non-transferable and no refund shall be given in the event of termination or cancellation of the T-Play membership.
• T-Play may reject use of the T-Play Card if the T-Play card is suspected to have been fraudulently issued, stolen, or tampered with.
• T-Play HomeTeamNS reserves the right to withdraw any benefit attached to the issue and/or use of T-Play Card at any time without notice to the Cardholder.
• The Cardholder shall comply with all notices, guidelines, rules, regulations, instructions, and policies concerning the use of T-Play Card.
• An administrative and replacement charge of $5.35 will be imposed for replacement of the loss of card.
• T-Play HomeTeamNS reserves the right to withdraw the use of T-Play Card. Notice may be given by post or posted o T-Play website.
• I authorise T-Play HomeTeamNS and any other advertising or marketing agency on behalf of T-Play HomeTeamNS to take, use and/or reproduce photographs, films and/or digital media of me during the usage of the facilities and/or services for any purpose deemed suitable by T-Play HomeTeamNS.
• T-Play will not be responsible for any lost or damaged complimentary passes/membership card.
• All children must always be accompanied by a parent.
• T-Play membership will be automatically terminated when the child reaches 13 years old.
• Other terms & conditions apply.

$20 / $80 / $120 HomeTeamNS WeAreFamily Vouchers* and $10 / $20 Dairy Farm Group Vouchers


Principal Members who apply or renew their membership will receive HomeTeamNS WeAreFamily vouchers* and/or Dairy Farm Group vouchers as your membership gift according to the membership tenure take-up:


 • 2-year renewal or sign up: $20 WeAreFamily voucher
 • 5-year renewal or sign up: $80 WeAreFamily vouchers and $10 Dairy Farm Group voucher (Membership Gift)
 • 10-year renewal or sign up: $120 WeAreFamily vouchers and $20 Dairy Farm Group voucher (Membership Gift)



About HomeTeamNS WeAreFamily Vouchers

• Valid for 1 year.

• Applicable at the following facilities across HomeTeamNS clubhouses: T-Play Indoor Playground, all Fitness Workz Gyms, Gamezone @ Playpen, Laser Quest @ Playpen, Laser Quest Tampines, Futsal, Clip ‘n Climb, Adventure HQ.

$5 / $10 / $20 Dairy Farm Group Gift Voucher


From now to 31st Mar 2021, 1st Family Members who apply under the HomeTeamNS Family Scheme for 2, 5 or 10-year Family Membership will receive $5, $10 or $20 DFG gift vouchers respectively, to be used at Cold Storage, Giant, 7-Eleven or Guardian.

For All Members

Sinopec

 

Flash your digital membership card to enjoy discounts off Petrol and Diesel:
24% at Bukit Timah Petrol Service Station
23% at Yishun Petrol Service Station

Burger King

 

HomeTeamNS exclusive Hero Nacho Cheese Fish Burger meal at $6.10 (U.P. $8.60) when they flash their Membership Cards.

Cathay Cineplexes

 

1-for-1 Movie tickets at all Cathay Cineplexes and a popcorn combo at just $5 on all days including Public Holidays.

AXA Insurance

All HomeTeamNS Ordinary Members will receive free personal accident insurance coverage of $30,000.

FAQs

What must I do to receive this membership extension?

No action is required on your end. Your membership will be automatically rounded up in the system according to your membership term. You can view your updated membership expiry date on your digital membership card via our HomeTeamNS Mobile App or by logging in to the Member’s Portal.

How long will the HomeTeamNS Family Scheme last?

The HomeTeamNS Family Scheme will run from 3 October 2020 till 30 September 2023.

ELIGIBILITY

Which family members are eligible for the scheme?

Only spouses and children of the Ordinary/Associate Members of HomeTeamNS are eligible. Parents and siblings of the Principal Member are not eligible for this scheme.

What is required for family members to be eligible to this scheme?

The Principal Member must possess a valid (non-expired) Ordinary or Associate Membership.

Who are eligible for the HomeTeamNS Family Scheme Family Membership auto-extension?

Existing Principal Members with valid (non-expired) HomeTeamNS Family memberships. New family members are welcome to apply or renew their memberships via the scheme.

Who are eligible for the HomeTeamNS Family Scheme new membership application fees?

Family members who are not HomeTeamNS members. Family members who have yet to sign-up with HomeTeamNS or whose HomeTeamNS Family Memberships have expired, are welcome to apply.

Do family members enjoy the same benefits and privileges as the Principal Member?

Generally yes, depending on the types of promotions and benefits. For example, only HomeTeamNS Ordinary Members are entitled to voting rights at the Annual General Meetings (AGMs). Click here for more details on our on-going promotions.

How many years can I sign my family members up for?

You are able to sign your family members for up to 2, 5, or 10 years, so long as the family membership duration does not surpass the Principal Member’s membership expiry date.

I am not married. Why are my parents or siblings not considered as my family members?

The HomeTeamNS Family Scheme is currently available only to spouses and children of our Ordinary and Associate members.  Notwithstanding, we do strongly encourage other family members to sign up for Family Membership, outside of HomeTeamNS Family Scheme.

What is the age limit for children?

Children aged below 21 years old may apply for HomeTeamNS Family Membership. All Family Memberships shall expire once the child turns 21 years old, regardless of the remaining years of membership.

PRICING

How much do I have to pay for Family Membership under the HomeTeamNS Family Scheme?

For the first family member, the regular membership rates of $20 (2-year), $35 (5-year) and $50 (10-year) shall apply. For subsequent family members, under the HomeTeamNS Family Scheme, regardless of a 2, 5, or 10 year term, the membership fee is free-of-charge and only a $10 Admin Fee will be imposed.

Example of pricing and savings based on a 5-year Membership

How long will the Admin Fee be waived off for?

The Admin Fee for HomeTeamNS Family Scheme will be waived for family members of Ordinary/Associate Members who sign-up for a limited promotional period. Please sign up quickly to enjoy this promotion!

ADMINISTRATION

Will my family members who have newly signed-up receive the HomeTeamNS-PAssion membership card?

Through HomeTeamNS’ enhanced and digital offerings, members are able to enjoy the convenience of accessing their membership privileges via their phone. As such, HomeTeamNS encourages Members to download the HomeTeamNS Digital Membership Card via the HomeTeamNS Mobile App.

• For a 2-year Family Membership, only digital membership cards will be provided.
• For 5 and 10-year Family Memberships, members will have to opt in for a physical Membership Card, upon receiving the membership confirmation email. The physical membership card will be mailed within 5-10 working days of application.

What are the supporting documents required for my family’s application and how do I submit them?

The supporting documents required are scanned copies of:

(i) marriage certificates for spouses; and
(ii) birth certificates for children.

 

These documents may be uploaded via the HomeTeamNS Members Portal.

Who should I contact for further clarifications or questions on HomeTeamNS Family Scheme?

Please email membership@hometeamns.sg if you have any questions pertaining to the Scheme.

How can I apply for the HomeTeamNS Family Scheme?

Members can apply for the Family Membership via the Member’s Portal. Should you encounter any technical difficulties, you may write to enquiries@hometeamns.sg.

T-PLAY MEMBERSHIP

How to be eligible for the free T-Play Membership?

• Child will have to be between 0 months to 12 years old.
• Parent is required to have at least 2-year HomeTeamNS (Ordinary/Associate) membership to be eligible.
• Child has signed-up for Family Membership under the HomeTeamNS Family Scheme.

What is included in the free T-Play Membership?

• Exclusive play rates to both T-Play Bukit Batok and Khatib (under HomeTeamNS Family rate)
• Privileged rates for birthday packages
• Special rates for events and activities
• Free entry on child’s birthday month*

How do I check if the free T-Play Membership has been processed for my children?

• An email will be sent to the registered email to inform about the successful registration of the T-play membership.
• Processing of the T-Play membership will take approximately 2 weeks but we strive to do it within the shortest possible time.
• With this, you can simply login to the HomeTeamNS Mobile App to make bookings. For assistance, you can e-mail us at tplay@hometeamns.sg.

Do i get the free T-Play Membership for all my children?

Yes, as long as your children have registered for the Family Membership under the HomeTeamNS Family Scheme.

How do I identify myself as a T-Play member?

Inform our Playground Leader that you are a T-Play member, provide us with the child’s name and either the last 4 characters of Birth Cert number or contact number for verification.

Do I need to sign up for the free T-Play Membership?

Once the child has signed up for HomeTeamNS Family Membership, he/she will be automatically registered for T-Play membership. There is no further action required from the parent/main member.

When does this free T-Play membership promotion ends?

Till 30 September 2023.

WEAREFAMILY VOUCHERS

Who are eligible to receive the WeAreFamily Vouchers?

Principal Members who apply or renew their membership at our usual membership fees will be eligible to receive the WeAreFamily Vouchers. Please note that applications/renewals at promotional rates (i.e. free or discounted) are not applicable.

How many WeAreFamily Vouchers am I entitled for?

All HomeTeamNS Ordinary/ Associate membership sign-ups and renewals will be receiving e-Vouchers (promo codes) in denominations of $10.

The quantity of e-vouchers that you will receive be based on the following:

• 2-year HomeTeamNS Ordinary/Associate Membership: $20
• 5-year HomeTeamNS Ordinary/Associate Membership: $80
• 10-year HomeTeamNS Ordinary/Associate Membership: $120

When will I receive my WeAreFamily Vouchers?

The promo codes will be sent to your registered email within 3 to 5 working days from the sign-up/renewal of HomeTeamNS Ordinary and Associate Membership.

Where can I use my WeAreFamily Vouchers?

You may apply the promo codes on the facilities booking page for the following facilities:

• Adventure HQ
• Clip ‘n Climb
• Fitness Workz
• Futsal
• GameZone at Playpen
• Laser Quest
• T-Play
• TactSim
• Paintball (coming soon)

Can I use more than one WeAreFamily Vouchers in one transaction?

Only one promo code (equivalent to a $10 voucher) can be applied in one transaction.

Is there an expiry date for my WeAreFamily Vouchers?

Yes. The promo codes are valid for one year, from the date that you receive them via email.

Are the promo codes transferrable?

Yes, the promo codes are transferrable.

I cannot find / didn’t receive the e-mail where you have sent to me the e-vouchers?

The promo codes will be sent to the email registered during your membership sign-up/renewal. If you do not receive the email with the promo codes within 3 – 5 working days, please check your spam/junk folder or email membership@hometeamns.sg  for assistance.

I am unable to enter the promo code, it says error?

The promo code may have been used or expired, or not applicable for the facility. Please contact the respective facility for assistance.

Is there any limit to the no. of promo codes I can use for each facility?

There is no limit to the number of promo codes you can use for each facility. However, please note that only one promo code (equivalent to a $10 voucher) can be applied in one transaction.