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They have a bowling alley but nowhere to be found on the website, even no contacts are given for booking the bowling lanes. When calling the hometeam number the voice is talking so fast and not very clear that half of the information is not possible to understand.
Trying to register for an event as a guest but the web portal keeps indicating “Invalid Membership”. There is no indication whatsoever to state that a guest must be a member on their web portal, also, registering as a guest, you do not require to be a member. Informed the relevant personnel and they are also clueless about what to do, instead, they insisted that I travel all the way to the west just to register for this event. I suggested an alternative, whether we can just go to nearest Home Team organization to register and yet again they are clueless on the procedures of registration. Very perplexing and frustrating, that, for an organization to organize an event, the staff are clueless on the situation at hand, only stating they will rectify the web portal issue and up until now, still no resolution. My advice, do not organize an event if the web portal is faulty, or no proper information or procedure is being disseminated throughout the gym staff.
Response from HomeTeamNS
Hi Alfie, thank you for your interest in our events. We apologise for the experience. Our web portal is currently undergoing some enhancements and is unable to take in Guest sign ups at the moment. We seek your patience and understanding during this interim. Our team will be in touch shortly to assist with your registration. Thank you.
Horrible apps.. cannot book majong room over this apps.. need improvement..
Swimming pool facility is good. Philip was very helpful and professional in advising member’s safety issues. Great job!
Jamal is awesome. He helped me to find back my water bottle which belongs to my father. If I don’t find it back he will definitely scold me. Thank you for the wonderful attitude by the staff at Fitness Workz.
A staff named Masa was good and efficient in providing service to us upon our check-in.
Dave is very friendly and helpful to all the customers. It is a joy to work out in this gym.
I am writing with great pleasure to express our gratitude to Mr Adnan for his hard work during our wedding event at HomeTeamNS Bukit Batok, Adventure Centre on 26 Jan 2019 to 27 Jan 2019. I would like to highlight his dedications which led us to have a smooth event. He deserve all the credits for making the event a successful one.
We truly appreciate and is very pleased with his service. He went the extra mile to make everything happen; from recovering the power trips which he is very good at, solving the power requirement for the equipments and other matters. He went home pretty late for both days to ensure everything is settled and he even coordinate with all my other wedding vendors. Myself, my wife and my whole family saw how much hard work he have put in, plus he is so sincere in doing it and would like to thank him for that. He even said to me the night before the actual event “Go home, don’t think too much. Leave everything to me, things will go just fine”, eventually it did.
This type of professionalism and commitment to the highest level of satisfaction has to be acknowledged. BIG THANKS TO MR ADNAN!!!!!