• Lead the design, implementation and maintenance of IT business application systems.
• Strong understanding of project management including defining of project scope, goals and deliverables, managing project budget and project timeline based on project requirements.
• Plan and schedule project timelines and milestones and track it accordingly.
• Ability to effectively communicate project expectations to users and stakeholders.
• Ability to develop full-scale project plans and its associated communications and deliverables.
• Collaborate and liaise with stakeholders and cross-functional teams in supporting new and existing business application systems.
• Monitor system performance, troubleshoot issues and drive continuous improvement to enhance application systems reliability, availability and efficiency.
• Ensuring compliance with security policies and implementing measures to align the business systems to the security policies.
• Oversee the day-to-day operations and support of business application systems.
• Support the IT Manager in strategic planning and budget allocation for business application systems and projects.
• Assist in the development of disaster recovery and business continuity plans.
• Assist and facilitate in IT Audits (Internal and External).
• Manage vendor relationships, procurement and contracts for the business systems.
• Provide leadership and mentorship fostering professional growth and skills development within the department.

1. Primary Scope (HR Scopes)

• Manage the employee data in the HRMS and e-filing and maintain high level of data accuracy and data protection.
• Take charge of Part-time employment, Part-timer onboarding and offboarding process, and support with HR team members on the employee onboarding and offboarding process including staff item issuance and clearance, and door access.
• Administer payroll for executive staff and non-executive levels, including staff benefit claims and leave management. Ensure the accuracy of payroll calculations and claim eligibility, while adhering to submission deadlines.
• Handle the employee enquiries which related to scopes in-charge and provide guidance on the HR processes and HR system-related.
• Support talent acquisition and recruitment processes
• Involved in planning and support the HR team members on the staff engagement and welfare programme.
• Other HR & Admin tasks as assigned.
  
  

2. General Office Administration

• Take charge of overall general office administration, not limited to pantry and stationery stock management including the meeting supplies and conditions, general service contracts renewal and coordinate with the internal support team on the overall office cleanliness.
• Support the procurement process in the finance system (SAP) for HR & Admin purchase

• Proven work experience as a personal assistant
• Knowledge of office management systems and procedures
• MS Office and English proficiency
• Outstanding organizational and time management skills
• Excellent interpersonal and verbal/written communications skills
• Meticulous and able to work independently
• Discretion and confidentiality
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• Manage and deliver sales KPIs based on approved revenue targets
• Actively solicit and close sales for events such as MICE, Celebratory events, Corporate Functions, etc.
• Sourcing and developing new leads, cold calls, and face-to-face meetings to secure sales.
• Identify opportunities, marketing needs and provide solutions for clients to meet their business goals and objectives.
• Promptly handle and follow up general enquiries on event spaces.
• Preparation of sales proposals and conduct sales pitches.
• Manage, enhance, and optimise the client’s experience in the user journey from sales to execution.
• Solicit feedback from clients for all bookings.
• Responsible for services contracts specification, negotiation and management of third-party service providers.
• Prepare and present monthly report on completed and forecasted revenue.
• Undertake any other tasks assigned from time to time

• Conceiving and developing efficient and intuitive strategies to market and cultivate the customer’s interest in the Recreation Facilities and its offerings in ways that strengthen its reputation and facilitate continuous growth.
• Developing promotional campaigns of new and existing products and services and monitoring its impact and effectiveness.
• Managing the ideation, design, creation & production of relevant, fresh & innovative brochures, posters, videos and all other content form factors for all service offerings of the Recreation Facilities and ensuring the successful distribution to the right target audience in various media, social platforms, SMS and email.
• Proficiency in graphic design software tools (E.g. Adobe Illustrator, Canva, etc)
• Reviewing and actively managing website and other online assets and sources to promote the Recreation Facilities and its offerings in the digital space. Executing Social Media efforts and striving to improve the results in terms of KPIs e.g. likes, shares, views, etc
• Launch optimized online adverts through Google Adwords, Meta etc. to increase company and brand awareness and actively involved in SEO efforts (keyword, image optimization etc.)
• Researching competitors and analyzing their prices, sales, and marketing methods to determine the Recreation Facilities and its offerings position in the marketplace.
• Responsible for the marketing budget and ensuring the budget spend is delivering a return on investment
• Planning and project management of marketing events, evaluating their success, monitor budget, keeping accurate records.
• Conduct competitor analysis and work closely with Recreation Facilities in development and implementation of marketing plans and sales activities as needed.
• Identifies product improvements or new products by remaining current on industry trends, marketing activities, and competitors.
• Assist in events organized by Clubhouse and Organization when necessary.

• Responsible for the management of day-to-day operation of Fitness Workz in a safe and effective manner including, but not limited to, enforcing safety rules and regulations on workouts and the use of exercise equipment, counter services, membership management and overall housekeeping.
• Assist in the planning, organising and delivering an effective high quality and wide range of group, individual and specialised fitness activities and programmes for different fitness levels and skills.
• Conduct Fitness Programmes and classes that Fitness Workz is offering.
• Perform first-line management of any crisis situation in the field.
• Assist with timely daily, weekly, monthly, quarterly, and annual inspections and both
  corrective and preventative maintenance on exercise equipment, fixtures, and fittings.
• Assist in managing hazards, monitoring safety conditions and conformance with safety procedures.
• Assist in preparing monthly & quarterly reports by keeping a timely record of data such as revenues, patronage, expenses and programme details.
• Be involved and assist in Organization events and ad hoc committees when required