JOIN OUR TEAM

At HomeTeamNS, we are driven by passion. We are looking for dynamic individuals to join us in our mission in honouring Home Team NSmen for the roles they play in ensuring a Safe and Secure Singapore. Join us on a challenging and rewarding experience!

OPEN POSITIONS

Executive, Events & Sales

Work Location: HomeTeamNS Bukit Batok

Job Overview

As an Events & Sales Executive, you are resourceful, highly motivated & proactive individual, tasked to promote the self-managed facilities to our key markets, taking facilities bookings and ensuring that events are managed effectively. You will also work closely with internal and external stakeholders to coordinate spaces for event needs. As an ambassador of the Association, you will drive positive and delightful experiences to drive visitorship and loyalty to the Clubhouse.

Job Responsibities

Sales & Events

  • Actively solicit and close sales for events such as MICE, Celebratory events, Corporate Functions, etc. 
  • Sourcing and developing new leads, cold calls, and face-to-face meetings to secure sales.
  • Identify opportunities, marketing needs and provide solutions for clients to meet their business goals and objectives.
  • Preparation of sales proposals and conduct sales pitches.
  • Manage, enhance, and optimise the client’s experience in the user journey from sales to execution.
  • Solicit feedback from clients for all bookings.
  • Foster good rapport and maintain good working relationships with internal or external clients.
  • Provide excellent customer service and attend to client’s needs in a proactive and timely manner.
  • Create positive, delightful, and memorable experiences for HomeTeamNS members and clients.
  • Develop and execute physical, hybrid or virtual events, whenever required
  • Contracts and Appointment of Third-Party Service Providers
  • To be responsible for services contracts specification, negotiation and management of third- party service providers.
  • To monitor all contracts issued, ensure compliance of terms, standards of services and customer satisfaction.

 

Management Report

  • To be responsible for collation of data, preparation, and presentation of management reports.

 

Others

  • Coordinate efforts across the Association and maintain synergy in marketing efforts between strategic and tactical level and delivering the Association’s vision and mission.
  • Assist in the formulation of workplan/budget for each financial year and implement approved annual workplan tasks.
  • Assist in preparing proposal papers on projects to Executive Committee for approval.
  • Any other duties as assigned.

Job Requirements

  • Diploma with at least two years of relevant Sales / Events experience or at least a degree in Events or Sales or related discipline with good command of English.
  • Prior experience in similar industry will be an added advantage.
  • Possess confidence, excellent interpersonal skills and is a strong influencer.
  • Proven ability in client servicing and handling multiple projects / tasks.
  • Strong stakeholder management skills
  • Able to work independently, as well as part of a team in a fast-paced environment.
  • Able to work weekends and long hours.

Assistant Manager, Information Technology Infrastructure

Work Location: HomeTeamNS-JOM Balestier

Job Overview

Play a strategic role in identifying and developing key technology trends to enhance organization growth. Conceptualize and implement IT initiatives to enhance the efficiency of the entire organization.

Job Responsibities

  • Lead, manage and motivate IT staff to ensure the overall Department’s strategic objectives and targets are achieved.
  • Develop and build the IT Operation capabilities of the Department.
  • Plan, develop and review of annual IT Operations budget and to ensure allocated budget was utilized within the fiscal year.
  • Plan and review the operation’s manpower needs.
  • Plan and submit Monthly Duty Roster for IT Manager’s approval.
  • Weekend duties will be expected to cover any gap for Level 1 Support.
  • Develop and execute the strategy for the development and management of the Information Technology (IT) infrastructure and systems in support of HomeTeamNS objectives.
  • Accountable for the full operation of internal IT Infrastructure System (hardware, software , application, IT related Clubhouse facilities and services) and successful implementation and maintenance of IT infrastructure and systems.
  • Lead all IT Operation related projects, including facilitating on-going enhancement work for current IT Systems and new initiative for IT Operation improvements.
  • Assists in procurement request for hardware, software, and professional services as needed for the operations of the IT System.
  • Establish partnership with the business process owner to improve the business process attributes that contribute to a positive internal customer experience.
  • Continually defines ways improve IT Services with the aim to increase customer satisfaction and deepen internal customer relationships.
  • Enforce and adhere to HomeTeamNS Procurement Policies, methodology & standards to ensure compliance to audit and regulatory guidelines.
  • Implement enterprise IT architecture, including standards and protocols for data exchange, communications, software and interconnection of information systems, to effectively support the business and to ensure efficiency and effectiveness in delivering quality and secured systems.
  • Develop, Review and implement HomeTeamNS IT polices and SOPs to ensure compliance to auditing requirements.
  • Formulate, develop and review HomeTeamNS Cybersecurity policies and guidelines to protect HomeTeamNS IT Systems against computer intrusions, unauthorized access, malware, virus and other malicious misuses.
  • Conduct periodic status and health check on HomeTeamNS IT System (on premise, on CLOUD) to ensure operation readiness, incident escalation, problem resolution, and for future capacity planning.
  • Formulate, recommend IT crisis management such as Disaster Recovery Plan and Business Continuity Plan. Also participate in the DR and BCP exercise.
  • Provide corporate services on the feasibility of various IT insourcing and outsourcing options.
  • Ensure compliance with procurement procedures as set out in the Standard Operating Procedures.
  • Assist and facilitate in the yearly IT Audit (Internal and External).

Job Requirements

  • Degree/Diploma in Computer Science/Information Technology, or related discipline
  • Proven working experience as an IT Manager, and leading a team of Level 1 Support Staffs
  • Hands-on experience with server/network/cybersecurity infrastructure installation, server and network administration/configuration/security hardening, IT Audit
  • Excellent working knowledge of Network/Server/Cybersecurity Infrastructure management
  • Knowledge of PDPA will be an added advantage
  • Experience in data centre management and data governance
  • Additional working experience as an IT Project Manager with network/systems/cybersecurity will be an added advantage
  • Ability to manage and motivate subordinate/s to achieve assigned KPI

Senior Executive/Executive, Operations

Work Location: HomeTeamNS Bedok Reservoir

Job Overview

Plan, organize and control the operations of the Clubhouse.  Responsible for general maintenance, housekeeping, security, disciplinary matters and operational efficiency of the Club.

Job Responsibities

  • Establish and manage all issues pertaining to long or ad-hoc service contractors, and any external agencies relating to Club Operations
  • Ensure tight control of Club Operations in areas such as policies / procedures / disciplinary / adherence
  • Manage the Facility Management service Provider and measure their work and quality performance in accordance with the contract.
  • Ensure Service Quality and Performance Standards in housekeeping, security and facility maintenance.
  • Ensure compliance to established procedures, guidelines and policies to ensure efficiency of Club Operations.
  • Formulate instructions and policies on use of space by vendors and service providers
  • Establish and ensure adherence to relevant standards through regular inspections to maintain operational efficiency.
  • Plan and maintain an efficient registry and filing system for the Operations department.  Ensure proper documentation of repair, maintenance and servicing history for all facilities, systems, services and building defects.
  • Manage the department’s budget and exercise expenditure controls for the Clubhouse.
  • Ensure general upkeep and maintenance of facilities. This will include proper maintenance and servicing of all equipment to uphold full functionality and efficiency in all areas.
  • Ensure that all planned maintenance works (either by in-house or service contractors) are completed according to schedule and satisfaction. Downtime should be kept to a minimum.
  • Ensure tight control at all HomeTeamNS’ operated facilities in areas of policies/procedures/administrative and financial adherence.
  • Continually monitor, assess and recommend steps to improve and attain operational efficiency.
  • Perform maintenance work analysis and preventive maintenance checklists.
  • Review the Clubhouse Operations Manual and its standard operating procedures (SOP). 
  • Ensure control and compliance of service contractors’ scope of work and assigned duties.
  • Coordinate and attend all progress/ performance meetings with service contractors.
  • Handle Tender(s) or Quotation(s) exercises for service contractors as and when necessary. Ensure adherence to HomeTeamNS’ finance and procurement procedures.
  • Conduct contractor performance evaluation every six months or whenever required.
  • Work in tandem with the Property and Estate Management Department in overseeing any upgrading works at the clubhouse.
  • Ensure that all permits required for the Clubhouse are in accordance to statutory requirements.
  • Assist in the formulation of workplan/budget for each financial year and implement approved annual workplan tasks.
  • Prepare / assist in preparing reports and / or proposal papers to Executive Committee for approval for matters pertaining to Operations.
  • Conduct in-house training for staff, housekeepers or security officers to upkeep service standards where necessary.
  • Assist in events organized by the Club on a need basis and at Association level.
  • Any other tasks as and when assigned by the Clubhouse Manager.

Job Requirements

  • Minimum Diploma in Facility Management, Engineering, Business Management or any related field.
  • Preferably have relevant experience in clubhouse/hospitality industry or similar industry.
  • Proficient in MS Office and databases
  • Must possess good leadership with strong project management skill.
  • Able to multi-task, handle stress and work with people of all levels. Possess good management/organizational skills.
  • Good interpersonal, social, verbal and written communication skills.
  • Meticulous, reliable and demonstrate high integrity.
  • Must be prepared to work irregular hours, including weekends and public holidays.

Executive, Finance (Accounts Receivable)

Work Location: HomeTeamNS Balestier-JOM

Job Overview

The Executive reports to the Accountant and Finance Manager and is responsible for providing financial accounting and finance-related administrative services. This includes processing, monitoring and accounting of payments, expenditures, revenues and fixed assets. Providing these services in an effective and efficient manner to ensure that HomeTeamNS’ finances are accurate and up to date, that vendors and suppliers are paid within established time limits and that any revenue due to HomeTeamNS and fixed assets, depreciation are accurately and promptly accounted for.   

Job Responsibities

  • Perform day-to-day processing and accounting, mainly on accounts receivable transactions
  • Process AR invoices, refunds where necessary and prepare journals for revenue recognition
  • Ensure that the input and output GST are correctly accounted for in all transactions.
  • Prepare monthly aging reports for dissemination to clubhouse managers and department managers.
  • Reconcile payments and receipts with bank or related statements and prepare bank reconciliation reports.
  • Prepare accounting schedules on a monthly basis.
  • Support internal and external auditors when requested for information.
  • Involved in surprise cash counts at clubhouses.
  • Any other relevant or related duties as and when assigned.
  • Other ad-hoc duties as assigned.

Job Requirements

  • At least Diploma, Advanced/ Higher/ Graduate Diploma holder in Finance/ Accountancy/ Banking or equivalent.
  • Well-versed in accounting software (preference for SAP B1), MS Office such as Excel and Powerpoint.
  • Good team worker willing to cross cover duties within Finance when required.
  • Good communication skill and able to interact with operational staff.
  • Reliable and hardworking and able to deliver job functions meticulously with high integrity.Proven work experience in the related field.
  • Well-versed in accounting software, MS office such as Excel and PowerPoint
  • Good communication and interpersonal skills, with ability to interact with operational staff.
  • Reliable and able to deliver job functions with high integrity.
  • Meticulous

Assistant Executive, T-Play

Work Location: HomeTeamNS Bukit Batok, Khatib

Job Overview

Responsible for supervising the day-to-day operations of T-Play Indoor Playgrounds, ensuring that all activities are conducted safely and efficiently, that all equipment and facilities are maintained to the highest standards, and for ensuring that all safety standards are met. He/She will also be involved in assisting in the training of staff to ensure the delivery of excellent safety and customer experience standards.

Job Responsibities

  • Supervise the safe operations of Adventure Attractions including planning and execution of programme & activities.
  • Conduct regular inspections of the facilities and equipment to identify any maintenance issues and develop and implement plans to address these issues.
  • Assist in the implementation of safety and standard policies and procedures and ensure that all staff are trained in these policies and procedures.
  • Oversee the customer experience, ensuring that all customers receive the highest level of service and satisfaction.
  • Assist in implementing customer service policies and procedures and ensure that all staff are trained and competent in delivering exceptional service.
  • Work closely with the Business Development Manager to develop and implement marketing and promotional strategies to increase customer engagement and revenue.

Job Requirements

  • Diploma or a related field. – Minimum of 3 years of experience in managing a playground or similar facility.
  • Good leadership and management skills, with the ability to motivate and inspire staff.
  • Strong communication and interpersonal skills, with the ability to interact effectively with customers, staff, and senior stakeholders.

Executive, Fitness Workz

Work Location: HomeTeamNS Bukit Batok, Khatib & Bedok Reservoir

Job Overview

Responsible for the executive operation of functions relating to overall business and sales performance, delivery of high quality fitness programmes and the management of Fitness Workz including, but not limited to, day to day operations, Customer Service, Housekeeping, Maintenance/Repair, Risk Management and Security. Manage and supervise tasks to be completed by the team to ensure on-time delivery.

Job Responsibities

  • Manage efficiency in Fitness Workz and ensuring compliance of Standard Operating Procedures. Conduct regular trainings & situational incident drills including, but not limited to, customer service excellence, risk & safety, and programmes management.
  • Develop, implement and conduct training on policies and procedures for overall operations and programme management.
  • Enhancing profitability by planning, organising and delivering an effective high quality and wide range of group, individual and specialised fitness activities and programmes.
  • Collaborate with sales & marketing to effectively develop, coordinate and track sales and marketing strategies to drive growth, build brand awareness, and improve competitive differentiation to fuel revenue.
  • Provide marketing with post event photos and materials for publication.
  • Generate monthly & quarterly reports, analyse and interpret data such as revenues, patronage, expenses and programmes details.
  • Monitor internal cost control procedures and take corrective action as necessary to assure that budget goals are attained. Develop demand-driven and action-based reporting and analysis.
  • Be involved and assist in Organization events and ad hoc committees when required.

Job Requirements

  • Degree in a related discipline (Sports Science, Sports & Wellness, Business Administration, etc) and/or experience in a fitness centric facility with track records in designing & conducting fitness programmes.
  • Ability to thrive under work pressure, good problem-solving skills. Able to think fast and decisive.
  • Ability to multi-tasked and good at administrative work.
  • Excellent communications skills – both written and spoken.
  • Proficient in software – i.e. Microsoft Office, Microsoft Excel and Powerpoint.
  • Able to work shift and public holidays when required.
  • Fun & outgoing personality with a proven ability to work well both individually and in team.

Fitness Trainer, Fitness Workz

Work Location: HomeTeamNS-JOM Balestier

Job Overview

Responsible for the management of Fitness Workz including, but not limited to, taking care of the day-to-day operational needs of the gym and conducting of fitness programmes. Ensures the operational readiness of the gym.

Job Responsibities

  • Responsible for the management of day-to-day operation of Fitness Workz in a safe and effective manner including, but not limited to, enforcing safety rules and regulations on workouts and the use of exercise equipment, counter services, membership management and overall housekeeping.
  • Assist in the planning, organising and delivering an effective high quality and wide range of group, individual and specialised fitness activities and programmes for different fitness level and skills.
  • Conduct of Fitness Programmes and classes that Fitness Workz are offering.
  • Perform first-line management of any crisis situation in the field.
  • Assist with timely daily, weekly, monthly, quarterly, and annual inspections and both corrective and preventative maintenance on exercise equipment, fixtures, and fittings. 
  • Assist to manage hazards, monitor safety conditions and conformance with safety procedures.
  • Assist to prepare monthly & quarterly report by keeping a timely record of data such as revenues, patronage, expenses and programme details. 
  • Be involved and assist in Organization events and ad hoc committees when required.

Job Requirements

  • Diploma in a related discipline (Outdoor & Adventure Learning, Sports & Wellness etc) and/or experience in a fitness centric facility with track records in conducting fitness programmes.
  • Ability to thrive under work pressure, good problem-solving skills to overcome difficulties.
  • Able to think fast and decisive.
  • Skilled at multi-tasking and well organized.
  • Excellent communications skills – both written and spoken.
  • Proficient in Microsoft Office.
  • Able to work shift and on public holiday.
  • Fun & outgoing personality with a proven ability to work well both individually and in a team.

Senior Executive/Executive, IT Projects

Work Location: HomeTeamNS-JOM Balestier

Job Overview

The Executive is required to plan, execute, monitor, and control the project’s various technical / non-technical aspects for either web & applications development or system, network and security projects.

He/she should have a minimum of 2 to 3 years of experience designing, implementing and supporting real-time and large-scale mission-critical C3 software systems (Command, Control and Communication), including cyber security, data centres and managed services.

Job Responsibities

Responsible for communicating with all stakeholders and has the overall responsibilities of planning, executing, monitoring and controlling the Project, particularly in the following areas:

  • Service Level Performance.
  • Service Continuity and Availability.
  • Support Services, including Incident Management, Problem Management and Routine Maintenance Management.
  • Obsolescence Management.
  • Maintaining a financial budget for the project.
  • Manage new setup or upgrade of system/infrastructure projects.
  • Responsible for supporting operational systems satisfying contractual Service Level Agreement
  • Provide project documentation and reports.

Job Requirements

  • Bachelors’ degree educational background, preferably in the fields of computer science or engineering.
  • At least 2 years proven track record in IT project management.
  • Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute to a team environment.
  • PMP certification is a plus.
  • Good knowledge of web and application software development.
  • Good knowledge of Windows server OS, Unix / Linux OS & VMware / Hyper-V / Citrix environment would be an advantage.
  • Good knowledge of Microsoft SQL Server would be an advantage.
  • Good Working knowledge of Network and Security products would be an advantage
  • Pro-active, dynamic and with good analytical/conceptual thinking
  • Able to work independently as well as in a team and good interpersonal skills

Executive, Cohesion/Teambuilding (Business Development & Marketing)

Work Location: HomeTeamNS Bukit Batok

Job Responsibities

  • Curation and sales of program packages and activities for unit cohesion and corporate teambuilding, including booking of facilities among others.
  • Ensure effective group administrative and safety briefing sessions with all the participants in a conducive environment.
  • Facilitate agreed program with quality service and achieve an overall favourable rating at the eightieth percentile (80%) for post activity evaluation.
  • Regularly customize and tailor-make new and exciting cohesion centric activities, including outsourcing operators.
  • Have an overview on the inventory of equipment and ensure its good working condition.
  • Manage monthly post activity evaluation and report for MHA.
  • Ensure that information and marketing collaterals for cohesion are up to date.
  • To manage filing of registry of records for programme orders, services and invoices and ensure all administrative work are in order.
  • Conduct regular risk and safety assessment.
  • Makes sound judgement with respect to weather conditions, clothing, health of the group and any possible emergency situation.
  • Manage first-line management of any crisis situation in the field.
  • Manage regular internal maintenance works on facilities, equipment and areas.
  • Manage quarterly inspection on equipment to ensure their safety.
  • Other duties as assigned.

Job Requirements

  • Diploma in any related fields and/or experience in a customer centric oriented service.
  • Ability to thrive under work pressure, good problem-solving skills to overcome difficulties.
  • Able to think fast and decisive. Skilled at multi-tasking and well organized.
  • Excellent communications skills – both written and spoken.
  • Great leadership skills.
  • Proficient in Microsoft Office.
  • Able to work shift and on public holiday.
  • Fun & outgoing personality.

Adventure Specialist

Work Location: HomeTeamNS Bedok Reservoir, Khatib

Job Overview

Responsible for the management of Action Motion/Adventure HQ/Aqua Adventure (high element & recreational activities) including, but not limited to, taking care of the day-to-day operational needs. Responsible also for the operational readiness of the clubhouse and its facilities.

Job Responsibities

  • Responsible for the management of day-to-day operation of Action Motion/Adventure HQ/Aqua Adventure in a safe and effective manner including, but not limited to, conducting activities in a safe and fair manner, delivery of fun and engaging activities in Action Motion/Adventure HQ/Aqua Adventure and performing front of house services
  • Conduct impactful and fun programmes and courses and deliver the agreed objectives, programmes, and deliverables within budget set.
  • Perform first-line management of any crisis situation in the field.
  • Assist with timely daily, weekly, monthly, quarterly, and annual inspections and both corrective and preventative maintenance on activity and safety equipment, fixtures, and fittings.
  • Assist to manage hazards, monitor safety conditions and conformance with safety procedures.
  • Assist to prepare monthly & quarterly report by keeping a timely record of data such as revenues, patronage, expenses, and programme details.
  • Be involved and assist in Organization events and ad hoc committees when required.

Job Requirements

  • Diploma in a related discipline (Outdoor & Adventure Learning, Sports & Wellness etc) and/or experience in a recreational facility with track records in a customer centric environment.
  • Ability to work at heights.
  • Ability to thrive under work pressure, good problem-solving skills to overcome difficulties.
  • Able to think fast and decisive.
  • Skilled at multi-tasking and well organized.
  • Excellent communications skills – both written and spoken.
  • Proficient in Microsoft Office.
  • Able to work shift and on public holiday.
  • Fun & outgoing personality with a proven ability to work well both individually and in a team.

CONNECT WITH US

Fun Toast

Operating Hours

Outlet Details

Members' Exclusive!

  • 15% off* for HomeTeamNS Members
  • 10% off* for SAFRA Members

*Ala carte food items only (excluding toast)

georges Bar

Operating Hours

Outlet Details

Members' Exclusive!

  • 20% off for HomeTeamNS Members
  • 15% off for SAFRA Members

Burger King

Operating Hours

Outlet Details

Members' Exclusive!

  • Selected value meals at exclusive prices
  • Complementary Pie with any value meal purchased

Sri Bistari

Operating Hours

Outlet Details

Members' Exclusive!

10% off for HomeTeamNS & SAFRA Members

Sum Dim Sum

Operating Hours

Outlet Details

Members' Exclusive!

  • 15% off for HomeTeamNS Members
  • 10% off for SAFRA Members

Xiao Mu Deng Hotpot

Operating Hours

Outlet Details

Members' Exclusive!

  • 15% off for HomeTeamNS Members
  • 10% off for SAFRA Members
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Swimming Pool

A 6-lane 50-meter infinity pool overlooking the reservoir.

Operating Hours

* Last entry at 9.00pm.
* Kiosk will stop selling tickets at 9pm. 
* Swimmers are to exit the pool by 9.15pm and exit the gantry by 9.30pm.

How to Purchase Tickets
  • HomeTeamNS Member: Scan your Digital Membership on the reader to access
  • Social, SAFRA & Guests: Purchase tickets via the Self-Help Kiosks
HomeTeamNS Ordinary, Associate, Family and Corporate Members, SAFRA and Dependent Members
Public (max. 3 tickets per person)
HomeTeamNS Social Members
Guests of HomeTeamNS Ordinary, Associate and Family Members, SAFRA and Dependent Members only (max. 3 guests per member)

Members Lounge

Relax, recharge and get comfy! The lounge is open to all HomeTeamNS members from 8.30am to 10pm

For schedule and terms of use, click here.