Table of Contents

HomeTeamNS Data Protection Policy

HomeTeamNS collects information to better understand your needs. This aids us in improving our services to be more relevant to you, and the way we communicate with you.

At HomeTeamNS (“HomeTeamNS”, “we”, or “us”), your privacy is important to us, and we are committed to protecting your Personal Data. We aim to be open and transparent in communicating to you our data protection practices.

The HomeTeamNS Data Privacy Policy (this “Policy”) aims to help you understand how we collect, use, disclose, retain and protect your Personal Data. This Policy supplements, but does not supersede or replace, any other notices, contracts, or consents you may have previously provided to us in respect of your Personal Data.

This Policy aims to help you understand how we collect, use, share, retain and protect your personal information.

This Policy may be amended or modified from time to time, for example, to reflect changes in legislation.

Definitions

For the purposes of this Policy, in line with the provisions under the Singapore Personal Data Protection Act 2012, as amended from time to time (the “PDPA”), the following definitions shall apply:

Consent

By accessing or visiting our website, registering for an account on our website or application, signing up for or participating in events that we organise, or otherwise using or accessing our services (including the purposes set out below), you acknowledge and agree to our data protection practices as out in this Policy.

If you do not consent to the collection, use, disclosure or Processing of your Personal Data as outlined in this Policy, please do not use our services, or visit or access our website or application. You may withdraw your consent to the Processing of your Personal Data by HomeTeamNS at any time in the manner set out below, but please note that we may not be able to continue to provide the products and/or services requested by you.

The consents you provide under this Policy are in addition to any rights which we may have under applicable laws and regulations to collect, use or disclose or otherwise Process your Personal Data. To avoid doubt, where applicable laws or regulations permit an organization such as ours to collect, use, or disclose your Personal Data on grounds other than consent, such permissions shall continue to apply.

By consenting to this Policy, you represent that you are 18 years of age or older. We require verifiable parental/legal guardian consent for users below the age of 18 before collecting, using, or disclosing their Personal Data. If you disclose to us Personal Data of a child under the age of 18 under your care, you acknowledge and agree to our data protection practices as out in this Policy on the child’s behalf and you agree to us processing such Personal Data.

Where you provide Personal Data to us about any other individual (e.g., a family member or child), you represent that you have the valid authorisation and consent to do so, and you shall ensure that the other individual(s) understand and have consented to this Policy.

Collection of Your Personal Data

We may collect your Personal Data through the following ways:

*We use cookies on our websites to track website visitorship and experience. Most web browsers are designed to accept cookies. If you do not wish to receive any cookies, you may set your browser to refuse it

Personal Data We Collect

The information that we collect about you includes but is not limited to:

Purposes of Processing Your Personal Data

 Generally, we process your Personal Data for the following purposes:

Marketing Purposes

You can unsubscribe from our mailing list or update your communication preferences at any time on the HomeTeamNS Mobile Application or HomeTeamNS Members Portal.

Cookies

Disclosure of your Personal Data

In carrying out the purposes stated above, only where necessary HomeTeamNS may disclose to and/or transfer your Personal Data to the following third parties:

  • For Home Team NSFs and NSMen, we may also share or disclose your Personal Data to the applicable Home Team Agencies and/or the Ministry of Home Affairs for the purposes of verifying your identity, membership eligibility and status, redemption of NS Recognition Packages and complimentary memberships and/or management of your HomeTeamNS membership.
  • For candidates and employees who have applied for positions with HomeTeamNS, with your consent, we may also share or disclose your Personal Data to vendors for the purposes of pre-employment screening, verification, and background check services as part of the recruitment process.
  • We strive to ensure that such third parties secure and protect your Personal Data from unauthorised access, collection, use, or disclosure and to only retain such Personal Data for as long as it is needed to carry out the purposes stated above.

Transfer of your Personal Data

As some of our service providers are located overseas, at times we may need to transfer some of your Personal Data outside of Singapore. We will take reasonable steps to ensure that the Personal Data transferred is adequately protected before doing so.

Protecting Your Personal Data

  • We maintain appropriate and reasonable measures through physical, organisational, and technical safeguards and practices to preserve and protect your Personal Data. We will not knowingly allow access to this data to anyone outside HomeTeamNS, other than to you or your authorised representative(s) or as described in this Policy.
  • You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

Accuracy Of Your Personal Data

You undertake that you will provide accurate and complete Personal Data to us. We encourage you to contact us as soon as possible to enable us to update any Personal Data we have about you. Incomplete or outdated Personal Data may result in our inability or delay to provide you with products and services you have requested.

  1. For members
    You can update your personal data via the Member’s Login Portal or the HomeTeamNS Mobile Application.

  2. For volunteers
    You can update your personal data on the Volunteer Management System via the HomeTeamNS Mobile Application.

  3. For all other users
    You can contact our Data Protection Officer at dpo@hometeamns.sg.

Access and Correction of Personal Data

In accordance with the PDPA, you have the right to:

  1. check whether HomeTeamNS holds any Personal Data relating to you and, if so, obtain copies of such data
  2. require HomeTeamNS to correct any Personal Data relating to you which is inaccurate for the purpose for which it is being used

We reserve the right to charge a reasonable administrative fee in order to meet your requests. Upon payment of the fee, your request shall be processed within 30 days where practicable. To request for access and correction of personal data please submit this form to dpo@hometeamns.sg.

Withdrawal of Consent

Should you wish to withdraw your consent for process of your Personal Data for any of the purposes, you may submit this form to dpo@hometeamns.sg. Your request shall be processed within 30 days. Please note that should you withdraw your consent; we will no longer be able to provide you with the services for which the consent was given for.

Storage and Retention of Personal Data

We retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws. We will cease to retain your Personal Data, or remove the means by which the data can be associated with you such as by anonymizing the data, as soon as it is reasonable to assume that such retention of your Personal Data no longer serves the purpose for which it was collected, and is no longer necessary for legal or our business purposes.

Third-party links and content

This Policy only applies to the collection and use of Personal Data by HomeTeamNS. It does not cover third-party sites to which we provide links, even if such sites are linked from our website, or application, or co-branded with our logo. HomeTeamNS does not have control over and therefore is not responsible for the privacy practices of these third-party sites. Users are encouraged to read the respective privacy policies of such third parties to find out about their data protection practices.

Changes to this policy

We may amend or modify this Policy from time to time, such as in response to legislation. We will post any amended Policy on this website. We encourage you to look at these terms regularly. If you do not agree to the amended terms, you should inform us as soon as possible of the terms to which you do not consent. Pending such notice, please be informed that the additional terms will prevail to the extent of the inconsistency between these terms and additional terms, if any.

Contacting Us

If you have any questions about this Policy or any queries relating to your Personal Data, or you would like to obtain access and/or make corrections to your Personal Data records, please email to our Data Protection Officer (the “DPO”) at dpo@hometeamns.sg.

Last updated on 21 Oct 2025

Fun Toast

Operating Hours

Outlet Details

georges Bar

Operating Hours

Outlet Details

Burger King

Operating Hours

Outlet Details

Sri Bistari

Operating Hours

Outlet Details

Members' Exclusive!

10% off for HomeTeamNS & SAFRA Members

Sum Dim Sum

Operating Hours

Outlet Details

Sword Tag

Be the next Jedi by battling it out with swords

Sword Tag

Be the next Jedi by battling it out with swords

Sword Tag

Be the next Jedi by battling it out with swords

Sword Tag

Be the next Jedi by battling it out with swords

Swimming Pool

A 6-lane 50-meter infinity pool overlooking the reservoir.

Operating Hours

* Last entry at 9.00pm.
* Kiosk will stop selling tickets at 9pm. 
* Swimmers are to exit the pool by 9.15pm and exit the gantry by 9.30pm.

How to Purchase Tickets
  • HomeTeamNS Member: Scan your Digital Membership on the reader to access
  • Social, SAFRA, CSC & Guests: Purchase tickets via the Self-Help Kiosks
HomeTeamNS Ordinary, Associate, Family and Corporate Members, SAFRA and Dependent Members / CSC Members
Public (max. 3 tickets per person)
*Applies to PAssion Cardholders
HomeTeamNS Social Members
Guests of HomeTeamNS Ordinary, Associate and Family Members, SAFRA and Dependent Members / CSC Members only (max. 3 guests per member)

Ballrooms

Spanning over an area of 1,014 sqm, the pillar-free Grand Ballroom makes it one of the best choices for large-scale events. Our Grand Ballroom can also be separated into individual ballrooms for intimate celebrations. The spacious foyer will let you embrace the urban landscape through the floor-to-ceiling windows with an exclusive pool view. Suitable for 50 – 800 pax (Depending on setup style).

Take a virtual tour around our ballroom here.

You are all set for your event with:

Ideal for:

Off Peak: Monday to Thursday
Peak: Friday to Sunday, Eve of Public Holiday, Public Holiday
Rates stated are inclusive of 9% GST. Rates are subject to change without prior notice.

Click here for our Frequently Asked Questions!

Rates starting from
(minimum 4 hours booking)

Ballroom 1/2 Rates | Size: 507sqm
Membership Type4 Hours (Off-Peak, Mon-Thu)4 Hours (Peak, Fri-Sun, Eve of PH & PH)8 Hours (Off-Peak, Mon-Thu)8 Hours (Peak, Fri-Sun, Eve of PH & PH)Extension Per Hour (Off-Peak)Extension Per Hour (Peak)
HomeTeamNS Members
(Ordinary, Associate, Family Member)
$3,052.00$3,324.50$5,995.00$6,540.00$643.10/hour$708.50/hour
Affiliate Member
(SAFRA/PA/CSC/Social Member)
$3,379.00$3,706.00$6,649.00$7,303.00$724.85/hour$806.60/hour
Guest$3,760.50$4,142.00$7,412.00$8,175.00$817.50/hour$915.60/hour
Grand Ballroom Rates | Size: 1,014sqm
Membership Type4 Hours (Off-Peak, Mon-Thu)4 Hours (Peak, Fri-Sun, Eve of PH & PH)8 Hours (Off-Peak, Mon-Thu)8 Hours (Peak, Fri-Sun, Eve of PH & PH)Extension Per Hour (Off-Peak)Extension Per Hour (Peak)
HomeTeamNS Members
(Ordinary, Associate, Family Member)
$5,668.00$6,213.00$11,227.00$12,317.00$1,297.10/hour$1,433.35/hour
Affiliate Member
(SAFRA/PA/CSC/Social Member)
$6,322.00$6,976.00$12,535.00$13,843.00$1,460.60/hour$1,624.10/hour
Guest$7,085.00$7,848.00$14,061.00$15,587.00$1,651.35/hour$1,842.10/hour

Members Lounge

Relax, recharge and get comfy! The lounge is open to all HomeTeamNS members from 8.30am to 10pm

For schedule and terms of use, click here.