“Despite the heavy responsibility, I am glad that I was able to contribute to the operation,” he says. “I feel a sense of satisfaction knowing that I had helped my country when the need arose. I am sure it is the same for my colleagues as well.” Having been mobilised, LTA Azrie and his crew worked tirelessly, alternating between day and night shifts from 9am to 9pm, and vice versa.

Before each shift, LTA Azrie would obtain information on the number of screening stations to be manned, before delegating his crew to the respective stations. His crew would then observe the body temperatures of arriving passengers using a thermal image monitor.

Going about his duties, LTA Azrie realised that this frontline role was completely different from his routine drills and exercises before the outbreak. “My colleagues and I were a little nervous at first because we were required to learn and familiarise ourselves with a completely foreign operation immediately,” he confesses. Despite the challenges, they rose to the occasion and did their best.

The SRU specialises in decontamination, large fire and rescue operations, and mass casualty ambulance conveyance. The regular training sessions and exercises has helped LTA Azrie and his team maintain their operational capabilities and readiness for emergency situations. LTA Azrie and his peers also focused on how to sustain protracted operations with limited manpower, ensuring that personnel who are deployed to the frontline are able to carry out their work productively and safely. Such training has enabled the SRU to adapt quickly and remain vigilant while conducting temperature screening operations at Changi Airport.

For LTA Azrie, adaptability and agility are two important traits needed for tackling the challenges that accompanied the temperature screening operations. Limited manpower and having to work night shifts were two of such issues. As a team leader, LTA Azrie had to resolve any issue to the best of his ability with the resources available. “We overcame these issues by ensuring that the crew got sufficient rest when they were on duty,” he says.

Through this experience, LTA Azrie realised that no one can fight COVID-19 alone, and the only way to combat the pandemic is by encouraging one another to be socially responsible. “We need to stay positive in times like this and adapt to the adjustments that have to be made in our lives,” he adds.