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Featured In The Force

Help from new technology, guided by core principles

TransCom NS Commander DAC (NS) Mohammad Nurizham Shah; and SC/CPL Ryan Lui, an Assistant Ops Field Instructor with TransCom, share their thoughts on how technology has increased the effectiveness of servicemen even as it shapes how they interact with the public.

PHOTOS: DAC (NS) SHAH AND SC/CPL RYAN LUI

In over 25 years of service, DAC (NS) Mohammad Nurizham Shah Bin Abdullah has experienced and witnessed plenty of change within the Singapore Police Force (SPF) and the environment it operates in. 

As the National Service (NS) Commander of Transcom, DAC (NS) Shah works with fellow NS Key Appointment Holders and their regular counterparts to ensure that NSmen are equipped with the skills needed to protect Singapore’s Public Transport System. While technology has increased the effectiveness of TransCom officers, certain tenets – like the SPF’s core values of courage, loyalty, integrity and fairness – remain unchanged and form the bedrock of how full-time officers and NSmen perform their duties.

FUTUREPROOFING SECURITY OPERATIONS WITH TECHNOLOGY

DAC (NS) Shah and other TransCom participants at last year's HomeTeamNS REAL® Run.

Technology has helped offset the dual challenge of a declining birth rate – which translates to a smaller pool of NSFs – and a rapidly expanding MRT network. Singapore’s current rail network is about 200km in length, but this will be extended to about 360km by 2030 with the completion of new routes, like the Thomson-East Coast line and Cross Island line.

Apart from more advanced weapons and training aids, TransCom leverages technology to increase the effectiveness of its officers. “Technology such as CCTV cameras and data analytics will enhance policing efforts in solving and preventing crime,” says DAC (NS) Shah.

IN THE PUBLIC EYE

While technology has been a force multiplier, it has – in the form of social media and mobile devices – also changed how servicemen interact with the public. This, according to DAC (NS) Shah, has presented new challenges to servicemen today, compared to when he was an NSF himself. “This intense public scrutiny in crowded places is something which TransCom officers have to deal with every day,” he says. “They are often on foot patrol, and unlike conventional ground officers, cannot return to the patrol car while on duty.”

The prevalence of mobile devices, social media accounts and excellent mobile broadband coverage mean that anyone has the ability to become a content provider. However, content without context can create unnecessary complications. “We do have commuters taking videos of policeman at work and circulating them on social media,” DAC (NS) Shah shares. “Most of the videos only show part of the incident and may be taken out of context. Therefore, we always advise the public to refrain from uploading or re-sharing such videos.” He adds that SPF’s Facebook page provides updates to the public on the actual scenario in an incident. “We understand the pressure faced by our officers and have assured them that as long as they carry out their duties professionally, we will always be there to defend them against any allegations.” he stresses.

DUTIFUL DILIGENCE

SC/CPL Ryan Lui (middle) with NSF trainers and medics at the 188th intake TransCom Basic Course Graduation at TransCom Base last year.

This commitment to duty is a value that SC/CPL Ryan Lui Ching Yiu is very familiar with. As an Assistant Ops Field Instructor, he assists full-time officers to train TransCom officers in police contact tactics, weapon handling and first responder training.

He is also deployed to patrol the MRT network, especially during major events such as the National Day Parade and New Year’s celebrations “NS has taught me to be responsible and also to complete all task that have been assigned to me, as this may have a direct or indirect impact on others,” says SC/CPL Lui. “This has clearly been outlined within my work as a police officer from managing my administrative work as a trainer to handling incidents within the MRT system as a patrol officer,” he adds. “Everyone, myself included, is accountable for our actions, decisions and behaviour, so we take our work seriously.”

HOW TRANSCOM IS PARTNERING THE PUBLIC

The Public Transport Security Command’s (TransCom) Riders-On-Watch (ROW) initiative encourages commuters to help create a safer environment for all, by sharing latest crime information affecting the public transport system with ROW volunteers. Aside from keeping an eye out for suspicious activities, the SPF hopes that ROW volunteers will share the information with their family and friends helping to create a more informed community.

Like our stories? Subscribe to our Frontline Digital newsletters now! Simply download the HomeTeamNS Mobile App and update your communication preference to ‘Receive Digital Frontline Magazine’, through the App Settings.

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Featured Lifestyle

6 physiotherapy, TCM and spa treatments worth checking out with HomeTeamNS

These treatments with HomeTeamNS partners span Western and Eastern practices and can help reinvigorate tired bodies and minds.

TEXT: MELODY TAN

PHOTOS: SHUTTERSTOCK, READY FIT PHYSIOTHERAPY, MULTIFLORA TCM SPA, YUMINORI ONSEN & SPA

If you feel like you’re carrying the weight of the world on your shoulders – or perhaps on your back or knees, depending on which body part hurts most – it’s time to be kind to your body and mind.

For some, that might mean undergoing physiotherapy for an old sport injury, or seeking holistic pain management for chronic aches. Others just want a good soak in a steamy onsen.

Whichever category you fall under, and whatever sport you play, as a HomeTeamNS member you’ll enjoy special members-only discounts and offers from the following merchants. So breathe easy — we’ve got your wellness needs covered.

MOVE MUSCLES MORE EASILY

Photo: Ready Fit Physiotherapy

Ready Fit Physiotherapy

Don’t let a sport injury turn into lifelong limitations on your movement. For those in need of physical rehabilitation, Ready Fit Physiotherapy at Marina Square offers a range of customised services covering post-operative pain, recovery acceleration and more.

HomeTeamNS members enjoy 25 per cent off all Ready Fit Physiotherapy’s services until 14 September 2023. To make an appointment, call 8800 2351. Each member is only entitled to one redemption.

Total Health Chiropractic

People who swear by chiropractic treatment say it not only relieves pain, but also enhances their health and vitality. Put their claims to the test at Total Health Chiropractic, which is offering a special HomeTeamNS promotion until 20 October 2023.

HomeTeamNS members who are first-time visitors enjoy S$20 off their first chiropractic visit, plus 20 per cent off all available packages. To utilise this promotion, quote the promo code found in the HomeTeamNS mobile app when you make your appointment at any of Total Health Chiropractic’s four clinical outlets across Singapore.

LOOK TO THE EAST FOR REMEDIES

Photo: Multiflora TCM Spa

Multiflora TCM Spa

Multiflora combines a Traditional Chinese Medicine (TCM) approach to health – which prioritises keeping the body in a state of harmony – with modern Western technologies aimed at enhancing wellness and beauty.

HomeTeamNS members can indulge in a 20-minute Yang Enliven Therapy session at only S$38 (not including GST). Present your digital membership card found in the HomeTeamNS Mobile App upon payment – the promotion is limited to new customers or those who have not visited in the past 12 months. Only one redemption per customer can be made.

The promotion runs until 31 August 2023 and is available at any of the nine Multiflora TCM Spa branches across Singapore.

Singapore Paincare TCM Wellness

If aches and pains are slowing you down, visit Singapore Paincare TCM Wellness at Marina Square. Their philosophy centres on finding a balance between internal qi (vital energy) regulation – known as yin – and external physical movement, better known as yang.

Until 14 September 2023, Singapore Paincare TCM Wellness is offering special rates to HomeTeamNS members for the following treatments: TCM Holistic Paincare including consultation, acupuncture and Q’nergy Tuina at S$108 (original price: S$240) and Q’nergy Tuina comprising consultation and 30 minutes of Tuina treatment at S$58 (original price: S$110).

To book an appointment, call 6266 2168. Each HomeTeamNS member is entitled to one redemption, and you have to present your membership card found in the HomeTeamNS Mobile App upon checkout.

LUXURIATE IN A SPA DAY

Photo: Yuminori Onsen & Spa

Spa-1 Wellness Centre

If your K-drama addiction has you hankering for the relaxing environs of a traditional Korean jjimjilbang (bathhouse), check out Spa-1 Wellness Centre, where HomeTeamNS members enjoy 10 per cent off the Main Treatment and Day Pass.

Day Pass holders may access Spa-1 Wellness’s array of relaxing facilities, such as the Himalayan salt sauna for a healthy sweat session and their signature cassia seed sauna, which seeks to improve symptoms of congestion, redness and vision problems. Feeling peckish? Help yourself to free-flowing plant-based food and beverages at the refreshment lounge.

Be sure to mention the promo code found in the HomeTeamNS Mobile App when you book your appointment. Spa-1 Wellness Centre is located at Grandlink Square, next to Paya Lebar MRT.

Yunomori Onsen & Spa

Surround yourself with authentic Nippon-style hospitality at the Yunomori Onsen & Spa for all ages, which is conveniently situated at Kallang Wave Mall.

HomeTeamNS members enjoy 10 per cent off the onsen entry Day Pass, which entitles users to all-day access to Yunomori baths, steam areas and sauna (the lattermost is available only in the men’s onsen). For the full Japanese experience, robe yourself in the provided yukata after you’ve sampled their six different baths – choose from warm bubbles to bracing cold water – and relax in the well-appointed lounge.

Do note that the promotion is available only for new bookings. You’ll need to present your digital membership card and quote ‘HomeTeamNS’ upon checkout to enjoy the discount.

Treat yourself to a stress- and pain-free day with these wellness promotions that won’t break the bank.

There’s so much to look forward to as a HomeTeamNS Member. Explore all the latest benefits and perks on our website and Facebook page.

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Close Up Featured

Complex problems don’t faze this HomeTeamNS Children’s Education Award recipient

Math whiz and HomeTeamNS Children’s Education Award recipient Mohamad ‘Afif Bin Mohamad Satari overcame personal challenges during the pandemic and still found time to serve the community.

TEXT: NUR ADLINA BINTE ADAM

PHOTOS: MOHAMAD ‘AFIF BIN MOHAMAD SATARI

On 8 December 2022, HomeTeamNS commemorated the achievements of its members’ children at the HomeTeamNS Children’s Education Award (CEA) ceremony held at Cathay Cineplex Cineleisure. The CEA recognises the efforts of primary- to tertiary-level students and aims to motivate them in their educational journey through bursaries. Among this year’s 80 recipients is Mohamad ‘Afif Bin Mohamad Satari. The 20-year-old is the only son of Mr Mohamad Satari Bin Sumar, a Home Team NSman who served his National Service (NS) with the Singapore Police Force in 1980.

‘Afif performed outstandingly in his General Certificate of Education (GCE) A-Level Examinations in 2021, despite setbacks experienced during the COVID-19 pandemic. His first year in Raffles Junior College was marked by Home-Based Learning, which entailed late-night discussions with peers and a lack of physical interaction with his tutors. As a result, time management was crucial for ‘Afif, who had to juggle lessons, homework, discussions and revisions, while getting ample rest. Thankfully, he overcame those hurdles. “Of course, I could not have done it alone. This was only possible through the support of my family and peers, as well as the guidance of my tutors, which I am forever grateful for,” he said.

Academics aside, ‘Afif has proven to be an all-rounded student with a heart of gold. As a member of his school’s guitar ensemble, he and his teammates participated in the Singapore Youth Festival Arts Presentation, where they earned the Certificate of Distinction. On top of his achievements, ‘Afif also devotes time to giving back to the community. In total, he’s spent 43 hours volunteering as an orientation group leader as well as participating in community club programmes.

“I was taught from a young age to always give back to the community, especially the less fortunate. It feels good when I can make someone’s day better and put a smile on their faces. The little things I do could be of great help to others,” he shared.

AN ODE TO FAMILY

Mohamad ‘Afif Bin Mohamad Satari (centre) has received tremendous support from his parents, Mdm Sarimah Ali (left) and Mr Mohamad Satari Bin Sumar (right), in his academic pursuits.

‘Afif’s outlook in life is inspired by his parents, Mr Satari and Mdm Sarimah Ali. “We’ve always advised ‘Afif to respect others, regardless of age. Even now, we remind him to stay humble and reflect on his roots. He should remember all the support he has received and pay it forward,” shared Mr Satari.

The family comes from a humble background. Tutored by his mother, ‘Afif received financial support for his education through scholarships and bursaries, including HomeTeamNS’ CEA. “The CEA has definitely been a great help especially during COVID-19, and we appreciate the book vouchers and monetary award that we’ve saved for his tertiary education,” said Mr Satari.

With the support of his nurturing parents, it’s perhaps unsurprising that ‘Afif would excel in his studies. The couple encouraged his interest in science and mathematics, the latter for which he grew a fascination as a toddler. From playing with clothes pegs, blocks and an abacus, the young boy progressed to learning simple addition, subtraction and multiplication from Mdm Sarimah.

“Mathematics is a very wide-ranging subject. It can involve an abstract concept like pure mathematics, or be applied to other disciplines such as physics and engineering. I love to slowly unravel the answer to difficult questions and puzzles. The process is very satisfying and at times mind-boggling,” explained ‘Afif.

As soon as he reaches his Operationally Ready Date (ORD) as a platoon medic for the 8th Battalion in the Singapore Infantry Regiment (8SIR), the scholarly adolescent will be furthering his studies at the National University of Singapore’s College of Humanities & Sciences.

As he looks towards a new phase in his educational journey, he advises his peers to always believe in themselves, against the odds.

“Never let failure be a setback to future success. Always remind yourself that it is just another challenge. Look back on a seemingly impossible hurdle that you once overcame and tell yourself that you can do it again. It is important to realise that you are not alone in your journey. Your family and friends will be there for you in your time of need, and you can rely on them for anything.”

More than 2,600 children of HomeTeamNS Ordinary Members have benefitted from the CEA since its inception in 2004. With CEA, we hope to reward and celebrate families, and encourage students to excel academically. For the latest updates on the applications, visit our website or Facebook page.

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Club Buzz Featured

Maximise your membership with HomeTeamNS Rewards+

Here’s your handy guide to the newly-launched lifestyle rewards programme that offers greater perks to HomeTeamNS members.

TEXT: NUR ADLINA BINTE ADAM

PHOTOS: HOMETEAMNS

If you frequent our HomeTeamNS clubhouses, we have great news for you. We’ve just launched HomeTeamNS Rewards+, a loyalty programme that promises more bang for your buck.

There are various ways for you and your family members to earn rewards each time you spend across HomeTeamNS facilities, from booking slots to enjoy HomeTeamNS-operated facilities such as Adventure HQ, to making payments for your Fitness Workz gym membership. The rewards also cover membership registrations and renewals.

Through the HomeTeamNS Rewards+ programme, we aim to recognise the tireless contributions of our Home Team NSmen, giving them more reasons to call our clubhouses home. Here’s how it works and where you can spend your points.

A REWARDING JOURNEY

First order of business – what are the rewards called? They are known as +HPoints, and can be earned through eligible bookings, purchases, and HomeTeamNS membership registrations and renewals.

With every S$1 spent on eligible purchases, you will automatically receive 1 +HPoint in your account. However, a minimum expenditure of S$10 is required at checkout for +HPoints to be awarded. After accumulating 100 +HPoints, you are entitled to a S$1 redemption. This can be used to offset purchases made through the HomeTeamNS Mobile App. It doesn’t, however, apply to slot machine expenditure; purchase of discounted vouchers; payment of car park fees and fines; payment to external partners and fees for lost and damaged cards.

Fun Fact: Did you know that the term +HPoints was inspired by the term “HP (Health Points)” used in video games?

HOW TO EARN +HPOINTS

Earning +HPoints is easy. Simply update your HomeTeamNS Mobile App to gain access to the HomeTeamNS Rewards+ Programme. You can earn +HPoints when you sign up for (or renew) HomeTeamNS memberships, book an array of HomeTeamNS facilities and more. Imagine earning over 800 +HPoints just from East Villa bookings!

There will be more places to earn +HPoints in time to come. Check out our website or Facebook page for the latest updates.

Pro-tip: Be sure to redeem your +HPoints before they expire. The rewards are valid for one calendar year from the day they were credited into your account. For example, if you earned 100 +HPoints on 31 January 2023, these +HPoints will expire on 31 January 2024.

HOMETEAMNS MOBILE APP, AT YOUR SERVICE

With the HomeTeamNS Mobile App, it’s easy to track your transaction history and points earned. The mobile app’s transaction page displays your expiring points, so all your hard-earned rewards won’t go to waste.

When it’s time to redeem your +HPoints, you can easily browse through the app to plan your next adventure at HomeTeamNS facilities.

If you’re new to the HomeTeamNS Mobile App, here’s why it’s good for you. The refreshed app, formerly known as GetKaki, is a one-stop shop for your all membership needs. Just a few taps will allow you to easily access the HomeTeamNS Members Lounge, book facilities and get first dibs on promotions.

Like our stories? Subscribe to our Frontline Digital newsletters now! Simply download the HomeTeamNS Mobile App and update your communication preference to ‘Receive Digital Frontline Magazine’, through the app settings.

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Close Up Featured

Protecting communities round the clock

Cybersecurity matters: How DAC (NS) Ng Sy Jang keeps communities safe, through his National Service role in the Singapore Police Force and his full-time job.

TEXT: KEENAN PEREIRA

PHOTOS: DAC (NS) NG SY JANG

Security and safety are big themes in DAC (NS) Ng Sy Jang’s life. By day, he serves as an IT Security Researcher at DSO National Laboratories (DSO), Singapore’s largest defence research and development organisation. But the 49-year-old’s efforts to keep Singapore safe don’t end there: He also does this as the NS Commander for the Singapore Police Force (SPF)’s Crime Investigation Department (CID).

DAC (NS) Ng’s journey with SPF began in the late 1990s, when he signed on following his National Service (NS). It was an exciting time as technology was quickly changing the way they operated. He explains how the widespread presence of closed-circuit television cameras (CCTVs) has been a gamechanger: “Back then, if we wanted to catch a loan shark runner, we would have to wait at the victim’s home to catch them in the act. But we don’t need to do that anymore, since we can rely on CCTV footage to help us.”

A SECURITY BOOST THROUGH TECH

Technology has also made it easier for the public to reach the police. For instance, the SMS 71999 Service allows members of the public who require emergency assistance to text the police when it is not safe to call ‘999’ or when they are unable to speak. Police reports can also be easily filed online.

But with the advancement of technology comes the risk of cybercrime. The SPF reported 22,219 such cases in 2021, a 38 per cent increase from 16,117 cases in 2020. These cases include online scams and cyber extortion, which can affect both civilians and the SPF.

“Cybersecurity is a matter of concern for everyone, both inside and outside of the Force. It’s important that we follow good tech practices, such as changing our passwords regularly, so that we do not fall prey to such crimes,” advises DAC (NS) Ng, whose full-time role in IT security gives him an edge in understanding tech issues. “At work, we have the tools and know-how to find out what different kinds of malware do and how best to detect and thwart them.”

AN UNENVIABLE BUT NECESSARY TASK

In his present role as NS Commander of the CID, he leads over 160 NSmen, more than half of whom are in its disaster victim identification group. “In the event of a mass casualty event, these men will assist the regulars in identifying victims using dental records and fingerprints,” explains DAC (NS) Ng. “The current NSman batch is being trained to learn how to carry out their duties and how to handle and identify bodies and body parts.”

Four members of his team were involved in Exercise Mayday, which concluded in June 2022. This exercise simulated a plane crash, with dismembered “bodies” lying around. It trained DAC (NS) Ng’s men to react to such situations and taught them how to handle body parts with care, so that they could later be used in victim identification.

“During a mass casualty event, families will report missing loved ones to us and provide certain identifying traits — a ring or mole, for example, which will be keyed into a system. This will then be matched against the body parts found to help us speed up the process of identifying victims,” explains DAC (NS) Ng.

He admits that some might find the task challenging but says that the unit’s focus on team spirit and collaboration helps get the job done. “All the unit’s leaders try to build rapport with the team and lead by example so we can ensure mission success. It’s an unenviable but necessary task.”

Like our stories? Subscribe to our Frontline Digital newsletters now! Simply download the HomeTeamNS Mobile App, and update your communication preference to ‘Receive Digital Frontline Magazine’, through the App Settings.

CYBERSECURITY DOS AND DON’TS

DAC (NS) Ng shares tips on maintaining good cybersecurity:

  • Don’t share your password and ensure it’s long enough and unique.
  • Don’t click on links from unknown sources.
  • Don’t download apps from untrusted sources.
  • Do be more vigilant and aware of tactics used by scammers.
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Club Buzz Featured

A peek behind the curtain of HomeTeamNS’ newest clubhouse

Members of the Clubhouse Development Committee (East) journey back to the development days of HomeTeamNS’ new waterfront haven.

TEXT: MELODY TAN

PHOTOS: HOMETEAMNS

The new HomeTeamNS Bedok Reservoir is officially open – and one of its most exciting facilities is the East Villa, comprising 10 beautiful waterfront villas.

But did you know that they narrowly escaped being simply called chalets, instead?

It was only after seeing the final design that the Clubhouse Development Committee (East) agreed that they were truly deserving of the title ‘villas’, recalled SUPT (NS) Jim Tan, Co-Chairman of the committee.

Along with Co-Chairman AC Kadir Maideen, Vice-Chairman LTC (NS) Nicholas Lee, and Committee Members DAC (NS) Yeo Kee Seah and SGT2 (NS) Shawn Quek, he sat down recently to take a look back at the fruitful process of creating HomeTeamNS Bedok Reservoir – and the committee’s hopes for how it will serve HomeTeamNS members in the future.

BACK TO THE DRAWING BOARD, FOR PERFECTION

The key challenge of designing the Bedok Reservoir clubhouse was ensuring that it held all the facilities and spaces needed while still blending seamlessly into the surrounding greenery and water of its nature-rich setting. This turned out to be no easy task.

“The initial design from the architects, although meeting most of the operational requirements, did not capture this ‘blend-into-the-environment’ intention,” said SUPT (NS) Tan, who is a qualified and practicing architect specialising in digital delivery solutions for the built environment.

“We did not just want to build a clubhouse, we also really wanted to look after nature,” explained AC Kadir. “We did a biodiversity survey even before we appointed our consultants to have the experts assess the flora and fauna of the site. We did not want the building design to be too cold and blocky, which would stand out like a sore thumb in such a nice reservoir setting.”

After several rounds of design renditions and discussions, a decision was made to embark on a re-development of the design – a bold move that turned out to be the right one.

The re-development phase focused on the clubhouse façade. The final version features vertical fins, inspired by the shape of trees around the reservoir. An effort was also made to maximise the area’s idyllic views by giving clubhouse users more places to relax and enjoy the scenery.

Recalled AC Kadir: “I suggested that in order to not waste the space and potential of the roof, we make it part of the fifth level where the ManCaves are located. We communicated that to the designers, and that’s how we have the nice roof balconies today.”

When it came to the construction phase, another challenge emerged: Underground pipes owned by PUB had to be worked around, to avoid contaminating the reservoir’s water supply.

DAC (NS) Yeo, who has been in the security industry for many years and helped to assess the clubhouse’s surveillance set-up, said: “There were so many unknowns. The underground pipes already posed many challenges, and there were other surprises, such as pipes and cables that could have resurfaced as we dug the ground.”

Thankfully, the project’s consultants, architects, and contractors ensured that these problems were managed, and the completed clubhouse is now a one-of-a-kind attraction for HomeTeamNS members and their guests. 

A TECH-SAVVY CLUBHOUSE, SET IN NATURE

The newest clubhouse under the HomeTeamNS Clubhouse Masterplan, HomeTeamNS Bedok Reservoir, features state-of-the-art attractions.

As an example, AC Kadir cited the Action Motion, a first-in-Singapore digital active experience arena featuring an obstacle course, rock-climbing, and gamified user experience across all its five action zones. Users receive an RFID-enabled bracelet that records the points accumulated when it’s scanned at each obstacle course. They can check their live scores on the facility’s leaderboard and have some friendly competition with other users.

Those looking for less-competitive, family-friendly activities for all ages will be drawn to the clubhouse’s array of fun water-based options.

SGT2 (NS) Quek said that among his favourite features of the Bedok Reservoir clubhouse were the infinity pool and upcoming water activities along the reservoir’s waterfront. “I am also confident that the villas will be a big hit among our HomeTeamNS members,” he added. “They will provide a lot of fun times for many families and friends to enjoy. Situated at Bedok Reservoir, these villas are waterfront properties, and that itself has a certain allure.”

A splashing good time was also on the mind of LTC (NS) Lee, who said that he looked forward to going down Singapore’s longest indoor water slide at Aqua Adventure. “I can’t wait to let my kids have a go!”

DESIGNED WITH HOMETEAMNS MEMBERS IN MIND

In overseeing the development of the Bedok Reservoir clubhouse, the committee made sure to abide by the motto: “For NSmen, by NSmen”. They relied on research and surveys to learn what NSmen wanted: Space and facilities for interaction and gatherings, a family-oriented environment, and to have a clubhouse that they were proud to be associated with.

During the design phase, LTC (NS) Lee recalled mooting the idea of full-length swimming pools, to provide for NSmen who were avid swimmers wanting to do laps. “The end design did cater for some lanes to have the required length, so they could complete laps in a standard-sized pool.”

AC Kadir recalled how it was useful to have NSmen volunteers present at the meeting with the Urban Redevelopment Authority where the committee was justifying the need for a larger plot of land: “Part of the reason for our clubhouse to exist is that NSmen and NSFs can have cohesion at the unit level. To organise that, we cannot have a small space when we bring them in.”

He added that he hoped HomeTeamNS members would make use of the Bedok Reservoir clubhouse alongside their NS colleagues and families:

“We want our members to know that HomeTeamNS is very appreciative of them, and grateful for their contributions to NS, whether it’s NS active or NS reserve. We hope to look after them for many, many years with such clubhouse facilities, not only in Bedok Reservoir but across all the other clubhouses and programmes we organise at HomeTeamNS.”

Like our stories? Subscribe to our Frontline Digital newsletters now! Simply download the HomeTeamNS Mobile App, and update your communication preference to ‘Receive Digital Frontline Magazine’, through the App Settings.

Categories
Close Up Featured

Meet the SCDF NSman who’s rock climbing to new heights

LTA (NS) Khairul Asyraf Khan Surattee discovered rock climbing in his late teens but and he hasn’t looked back since.

TEXT: KEENAN PEREIRA

PHOTOS: LTA (NS) KHAIRUL ASYRAF KHAN SURATTEE

To better understand how much stronger LTA (NS) Khairul Asyraf Khan Surattee became after he started rock climbing in junior college (JC), just look at his pull-up record. While he used to do six pull-ups, that has since swelled to 30, he says.

But the 27-year-old didn’t pick up the sport to gain muscle or physical prowess. He just thought it would be an interesting sport, he recalls. “Like many other boys, I grew up crazy about football. I would play every weekend with my father and I thought I would naturally go into football during JC.” But he found out early in his time at Serangoon Junior College that he was in one of the five schools that offered rock climbing as a co-curricular activity. “I thought, why not just give it a try?” he says.

That began a decade-long love affair with rock climbing that continued through his National Service stint, during which he served at Tampines Fire Station. He remains with the 2nd SCDF Division as an NSman, serving as a Deputy Company Commander in the 21 Rescue Unit. Rock climbing was also a passion when he enrolled in Nanyang Technological University (NTU) to read accountancy and business – he even became the president of NTU’s mountaineering club.

PEAK SATISFACTION

His rock climbing adventures had been confined to man-made spaces like climbing walls and boulder parks. Having gained confidence in his abilities, LTA (NS) Khairul began venturing into rock climbing at natural areas. “Most local climbers would know about the climb at Dairy Farm,” he says, referring to a quarry in Singapore that offers climbs of up to 28 metres.

He has also travelled to Southern China to climb. His most memorable climb was during his university days when he competed in the Overall National School Bouldering Championship “V Division – Boys Team” event and was crowned champion twice.

THE ONLY WAY IS UP

When asked about what drives his passion for the sport, LTA (NS) Khairul points to its unique blend of mental and physical effort. Contrary to popular belief, climbers don’t just climb to the top—they follow different routes and paths that can differ dramatically in difficulty.

“You may have to figure out how to make it from one point to another, even on a rock wall. That’s a lot of problem-solving and split-second decision-making, which is thrilling,” explains LTA (NS) Khairul, who works in the digital content and strategy arm of a global bank.

It’s no wonder then that he defines a “good climb” as one filled with challenging routes. But he adds that although it may seem like a solitary sport, rock climbers also benefit from having supportive friends. “I still meet a few friends whom I started climbing with in university every few weeks to climb for a few hours before we catch up over dinner. It is a great way of keeping our friendship going.”

And it’s not just old friends who brighten LTA (NS) Khairul’s experience. “The rock-climbing gyms I go to are buzzing with positivity; people are always cheering one another on, even amongst strangers,  and this creates a really warm environment for everybody to climb in.”

Like our stories? Subscribe to our Frontline Digital newsletters now! Simply download the HomeTeamNS Mobile App, and update your communication preference to ‘Receive Digital Frontline Magazine’, through the App Settings.

ALL IN HIS STRIDE

“I’ve had nine years of injuries because of rock climbing,” jokes LTA (NS) Khairul, who was recovering from a wrist injury when we spoke. “I’m still not fully recovered yet, so I can’t wait to heal and get back to climbing.” Here are some tips for avoiding an injury if you decide to pick up rock climbing as well:

  • Warm up
  • Know your level (and stick to it). Don’t be too ambitious on your first attempt.
  • Rest sufficiently between attempts.
  • Climbing works very specific muscles, and many common injuries are caused by muscular imbalances. Finish every session by training the opposite muscles—good exercises to consider include push ups and reverse wrist curls.
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Featured In The Force

Tales from the line of duty

From a recruit to being emplaced as an NS officer, LTA (NS) Mohamed Ibrahim Musa, Deputy Company Commander, Public Shelter and Resilience Unit 13A shares his memorable moments of serving Singapore.

TEXT AND PHOTOS: SCDF

LTA (NS) Mohamed Ibrahim Musa, 36, enlisted for National Service in the Singapore Civil Defence Force (SCDF) back in 2006. Since then, he has remained a proud and committed member of The Life Saving Force. As an NSman, LTA (NS) Ibrahim continued to display dedication towards National Service and his stellar performance secured him the National Service Excellence Award in 2017, 2018, 2020, and 2021. In recognition of his exemplary performance, LTA (NS) Ibrahim was emplaced to the rank of Lieutenant (LTA) after he completed the Officer Conversion Course from 20 to 24 June 2022.

ENLISTMENT DAY

When LTA (NS) Ibrahim first received news of his enlistment into SCDF, he recalled feeling nervous yet excited. However, after he realised the importance of his role, his feelings of uncertainty subsided.

“During my recruit training, I learnt about my role as a fire and rescue officer and understood the importance of SCDF personnel to the community as part of the lifesaving force and that gave me the confidence to carry out my duties,” he says. “To this day, I am grateful to have been given the opportunity to help save the lives and properties of my fellow Singaporeans.”

WORKING AT THE FRONTLINE

LTA (NS) Ibrahim’s skills were put to good use for the first time when he responded to a road traffic accident with his teammates. “Unfortunately, it was a fatal accident and we had to extract the driver from the vehicle,” he recounts. “As it was my first time responding to a road traffic accident, I felt the added pressure of performing my duties in public. I could still remember how that felt.” 

In such situations, LTA (NS) Ibrahim is extremely grateful he could rely on his team for assistance. “My Encik (Warrant Officer), who was an experienced specialist, came to my aid and provided the mental and physical support I needed during the incident. After the incident when we were back in the station, he continued to share with me his experiences and how I can be better prepared in carrying out my duties for future activations. I have learnt a lot of useful skills from my team while serving my full-time National Service with SCDF.”

GENERATIONS OF STRENGTH

As we celebrate 55 years of National Service (NS) this year, LTA (NS) Ibrahim expresses his joy in sharing the knowledge he acquired during his NS with another future NSF – his son. “My years of service have been meaningful beyond words. Every year, I look forward to reporting back for duty and have always made it a point to impart my knowledge and experiences onto those in my charge. After all, we are The Life Saving Force.”

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Featured Lifestyle On The Edge

Planning an adventure-themed holiday? Here are 5 adventurous activities to do while you’re abroad

Adventure awaits on your next holiday, so don’t just lounge by the pool. Blow off some steam with your family and friends by trying out exhilarating activities outside of Singapore.

TEXT: MELODY TAN

PHOTOS: SHUTTERSTOCK

Holidays aren’t just a time to laze around the beach or hotel room bathtub. They’re also a great time to step out of your comfort zone and have an adventure.

Besides being a change of pace from the daily grind, engaging in adventurous outdoor pursuits has been shown in studies to increase happiness and life satisfaction, while reducing stress levels.

Best of all, Singapore’s ideal location means that we’re a hop, skip and a short flight or ferry ride away from some of the most exciting regional destinations around, whether you’re a solo daredevil, or travelling with kids in tow. If you’re still looking for inspiration on where to travel to, here are some nearby accommodation options with discounts for HomeTeamNS members.

1. GO SURFING IN BALI

The Island of the Gods has been a must-visit surfing destination since classic surf film Morning of the Earth (1971) depicted it as an idyllic paradise, with perfect white-capped waves crashing in slow motion on an unspoilt shoreline.

These days, the original surfer town of Kuta is a highly-developed tourist spot bustling with cafes, bars and hotels. But Kuta Beach itself still has the same easy, small waves that suit beginners and less-confident surfers, and numerous surf schools along the sand to teach surfers of all ages the basics, including paddling, balancing and standing on a longboard.

Advanced surfers will prefer Uluwatu, down south from Kuta and Ngurah Rai International Airport. The waves at Uluwatu are generally fast and powerful – rising as high as 15m in some places – and surfers have multiple breaks scattered along the coastline to choose from. Beware of sharp rocks and coral reefs, though.

2. FISH IN PHUKET

The Andaman Sea is known for its beautiful blue waters, which are home to an intimidating array of big game fish: Sailfish, wahoo, mahi-mahi, barracuda, yellowfin tuna and marlin, among others.

If the idea of hooking a fish bigger than a grown man, fighting it into submission and hoisting it up for a triumphant photo is one that floats your boat, head to Phuket. There are boat charters available with experienced captains who can bring you outside the National Marine Park no-fishing zone to an area known as the Drop-off, where large schools of tuna and other species loiter around sea-mounts, hoping to snack on the smaller fish taking shelter there.

Be sure to practice responsible catch and release, so that any record-breaking fish you manage to haul in has a chance to live on, procreate and continue to play their role in the marine eco-system. And if the prospect of battling marine monsters is a little too tiring to contemplate, there are more relaxed cruises that offer a casual angling experience while island-hopping.

3. EXPLORE PENANG ON BICYCLE

Tourists on two wheels will enjoy exploring Georgetown for its quaint cafes, famous street food stalls, charming wall murals (including the famous Children on a Bicycle) and fairly flat roads.

But for an adventure outside the town centre, rent a bicycle and head out along the Eastern Coastal Route, a dedicated cycling path that runs from Georgetown to Queensbay in Phase 1, and from Queensbay to Batu Maung in Phase 2. Along the way, you’ll cycle across the Pinang River, pause for a breather by the seafront promenade named Dataran Persiaran Karpal Singh, and stop for a selfie at the Penang Bridge, which connects the island to the mainland.

Going even further off the beaten path, head to the western side of Penang and ride from the kampungs of Balik Pulau down to Pulau Betong Fishing Jetty. Art aficionados will want to stop at Kampung Terang for the portraits painted and displayed on shipping containers, as part of the Penang International Container Art Festival. When you’ve reached the jetty, cycle up again – this time hugging the western coastline – in order to luxuriate in nature at the Balik Pulau Paddy Field and the Pantai Malindo Mangrove Forest.

4. TREK UP MOUNT BINTAN

Bintan is more than an island full of resorts and golf courses. It’s also the home of Mount Bintan, a 336m high summit also known as Gunung Bintan Besar.

Considered a fairly easy climb for amateur hikers, the trek up Mount Bintan can be accomplished in three to four hours. The trail is well maintained, making it a good choice for older children and groups of varying fitness levels.

Start around 8am, and you can make it back to your resort by lunchtime, including the drive of less than an hour from most Bintan resorts. As you walk, admire the lush tropical foliage and let your guide educate you about the various plant and animal species living in the forest.

At the end of the trail, you’ll find Kolam Puteri – known in English as the Princess Pool – and a waterfall where tired, hot climbers are known to take the occasional dip before settling back to enjoy the panoramic view from the top.

5. RIDE AN ATV AND MORE IN LANGKAWI

Langkawi might be synonymous with the beach life, but for a shot of adrenaline, check out all-terrain vehicle (ATV) tours. These ATV adventures will bring you to plantations and traditional villages, and give you the opportunity to navigate through streams and paddy fields on your way to the Lubuk Semilang Waterfall, a popular stop for tourists.

For those who prefer their thrills all in one convenient place, there’s the Langkawi Adventure and X-Treme Park. You can still go on an ATV jungle ride at the park, in addition to a wide range of other adrenaline-fuelled activities, such as the flying fox, indoor go-kart (perfect for rainy days), paintball, archery, and the Langkawi SkyBike, which brings cycling up to a whole new level.  

For the latest updates on HomeTeamNS promotions and events, visit our website and Facebook page. 

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Featured Lifestyle

5 reasons to make Bedok Reservoir your new hang out spot

Bedok Reservoir has lots to offer, whether you live in the east, west or somewhere in between.

TEXT: MELODY TAN

PHOTOS: SHUTTERSTOCK, SUM DIM SUM

Playing tourist in Singapore doesn’t have to mean going out to Sentosa or wandering around the Orchard Road mall strip. The suburbs can be a great way to spend the weekend, if you’re willing to explore off the beaten path.

One up-and-coming destination in the East is Bedok Reservoir and its surrounding estates, which are home to hidden gems like an inline skating venue and indie cafes serving up quirky fare like charcoal waffles with ice cream and salted egg sauce.

And if you’re enjoying yourself too much to go home, visit HomeTeamNS Bedok Reservoir’s soon-to-be-launched East Villa for a weekend staycation surrounded by greenery, water and nature. As you admire the view, you’ll find yourself agreeing that the East side might just indeed be the best side.

REASON #1: CAFES TO SUIT EVERY TASTE

Why cafe-hop in town when the area around Bedok Reservoir is home to a wide variety of chill-out spots? It has something for everyone, from those who crave something wildly different (youtiao and soymilk ice cream from FATCAT Ice Cream Bar, anyone?) to Refuel Café. Located a short trot away from Bedok Reservoir itself, diners can swing by for brunch after jogging, cycling along the reservoir park, or take a leisurely stroll after dinner to watch the sunset.

The HomeTeamNS Bedok Reservoir Clubhouse will also be home to some notable eateries, that will have you calling your buddies to hang out, or even have a hearty feast with your family. 

If you’re looking to unwind after a long day of work, Georges Bar would be the place you want to be. Soak in the Balinese concept bistro, as it offers a decent variety of homemade snacks and Western grill as well as a wide range of international alcoholic beverages.

For a stuffing meal, families and friends can dine at Sri Bistari, a halal eatery that’s made a name for itself with its famed Nasi Ayam Penyet. Other offerings include Western and barbecued dishes. 

Sum Dim Sum will also be opening a new outlet at the waterfront-facing clubhouse that will continue to serve handmade dim sum delights.

REASON #2: TAKE GAMING TO NEW, AUGMENTED HEIGHTS

Craving a new spot to play with your friends and family? Anticipate the arrival of Action Motion, a digital active experience arena that will soon be open at the HomeTeamNS Bedok Reservoir Clubhouse.

The facility will feature Digital Active Experiences such as an Augmented-Reality (AR) Bouldering Wall, an AR Trampoline Game as well as a Multi-Level Obstacle Course, Climbing Walls and Net Maze fitted with a gamifier system.

The gamifier system records participants’ timing and activity scores and displays them on a leaderboard in the Arena offering an enhanced, interactive experience.

REASON #3: HIT THE BOOKS

After all that eating and adventuring, it’s time to slow things down a little. What about paying a visit to Bedok Public Library?

While you might have fond memories (or not) of studying for exams at your local National Library Board (NLB) branch, the two-storey Bedok Public Library will change your mind about libraries in general with its fun, design-oriented approach to reading.

Created with a soothing natural vibe in mind, the library has Instagram-worthy reading corners filled with plush benches and organic curves, a Story Circle in the children’s area for performances and activities, and senior-friendly features such as electronic magnifiers and keyboards with large alphabets – making it perfect for a multigenerational family outing.

Fun fact: Bedok Public Library is home to an especially large curated collection of Malay titles, as well as books on topics like Malay culture and architecture in languages other than Malay – so that everyone can learn more about Bedok’s rich history and heritage.

REASON #4: TAKE A DIP AND A RIDE

The highly anticipated HomeTeamNS Bedok Reservoir clubhouse is scheduled to open from December 2022 – and one of the most exciting features to look forward to is the clubhouse’s Indoor Water Adventure Centre, Aqua Adventure.

As befits a waterfront-themed clubhouse, Aqua Adventure consists of two levels of wet and wild fun. The first and largest indoor water adventure facility in Singapore will showcase the longest indoor water slide, a laze pool and Urban Climbing Walls for those who can’t decide whether to climb, or chill.

Have your kids’ birthday party there or throw a pool party that your entire graduating class will remember. The best part? It’s all indoors – so rain or shine, your day out in the water won’t be affected.

REASON #5: ENJOY WATERFRONT LIVING

You can sip your coffee while basking in the greenery and serenity of Bedok Reservoir, all from the comfort of the upcoming HomeTeamNS Bedok Reservoir’s East Villa.

A relaxing getaway from the stress of daily life, the villas are perched on a hill slope with the Premier and Deluxe Waterfront Villas overlooking the gently lapping waters of the reservoir. Unwind solo with a book on the breezy roof balcony or get the family together for an evening of barbecue grilling and chilling in the villa’s ample outdoor space.

With so many things to explore in and around Bedok Reservoir, one night at the Waterfront Villas will soon stretch into two – and you’ll want to come back for more. 

For the latest updates on HomeTeamNS Bedok Reservoir, visit our website or follow us on the official HomeTeamNS and Bedok Reservoir clubhouse Facebook pages.