USS Family Day 2019

We’re bringing back this EXCLUSIVE, MAGICAL and FUN-FILLED evening exclusively for you!

Start your school holidays right! Universal Studios ™ Singapore will be closing its doors… JUST FOR YOU! Enjoy thrilling rides and explore astonishing attractions the theme park has to offer – WITHOUT the crowd and long queues! Purchase tickets to our family day and stand a chance to win a 2D1N stay at Hard Rock Hotel Singapore!

Don’t take too long, register and pay to confirm your tickets now!


  • Date: 30 November 2019
  • Doors open: 7.00pm – 8.30pm
  • Park Exclusive Hours: 7pm to 12 MIDNIGHT

Event Fee*

  • Members Subsidised Fee: $30 per pax (U.P. $76)
    – includes $5 food voucher
  • Early Bird Group Buy Special: $15 off with purchase of 3 tickets
    (Promo Code: HEROES)*
*Promo ends 31 October 2019. Valid for groups of 3 only.

  • Registration end date: 15 November 2019 or while stocks last

Ticket Collection Venue

Venue: HomeTeamNS Balestier Clubhouse
► Address: 31 Ah Hood Road, Singapore 329979

IMPORTANT NOTE: *No on-site/ event day collection 

  • Ticket Collection Period: 1 November to 28 November 2019
  • Time: 9.30AM to 9.00PM, Daily

There’s been a change! Members can now purchase a maximum of 3 tickets at any one time. Nevertheless, we’ve got something great just for you to get that extra ticket:

From now till 31 Dec 2019, all mothers and wives of Home Team NSmen are eligible for a free 2-Year HomeTeamNS Family Membership worth $20. Unlock a world of exciting perks & privileges for your loved ones today.

Registration is immediate and thereafter you may use your wife or mother’s membership to get your tickets via the link above!


Highlights from 2018 USS Family Day:


How many tickets can I purchase?
Each HomeTeamNS ORDINARY, ASSOCIATE and FAMILY member may purchase a maximum of 3 tickets only. Should you wish to purchase more, another member is required to make the purchase. You may sign up your mother and/ or wife for the FREE 2-Year Family Membership here to get more tickets.
What are the available rides and attractions at the event?
ShowsWaterWorld Show

*Subject to weather conditions
Rhythm Street
Madagascar Boogie (15 mins show)
RidesRevenge of the Mummy
Shrek 4D Adventure
Enchanted Airways
Magic Potion Spin
Sesame Street Spaghetti Space Chase
Light, Camera, Action
Canopy Flyer
Jurassic Park Rapids Adventure
Madagascar: A Crate Adventure
King Julien’s Beach Party-Go-Round
Battlestar Galactica: HUMAN
Battlestar Galactica: CYLON
Puss in Boots’ Giant Journey
Character Meet & Greet Session
(1 set of 20mins each)
Woody Woodpecker
Minions x 3 and GRU
Sesame Street – Elmo
Sesame Street – Cookie Monster
Sesame Street – Grover
Sesame Street – Ernie
Shrek & Ogre Fiona
Puss in Boots & Kitty Softpaws
Retail OutletsMinion Mart
Supply Vault
Universal Studios Store
F&B OutletsGoldilocks
Starbot Café
Loui’s NY Pizza Parlor
Mel’s Drive-In
2 x Food Carts

*The above are subjected to availability and changes without prior notice.

How to participate in the 2D1N hard rock hotel staycation giveaway?
Simply purchase tickets to our family day before 23 October 2019 2359h and you will stand a chance to win the giveaway
I have purchased the tickets before the launch of staycation giveaway. Am I eligible for the giveaway?
Yes, you are eligible for the giveaway of a 2D1N stay at Hard Rock Hotel.
When will the staycation giveaway ends?
Giveaway closes 23 October 2019 at 2359h. The lucky winner will be contacted via email by 29 October 2019.
Can I authorize someone else to collect the tickets on my behalf?
Yes, you may. Please ensure that the authorized person is able to present a copy of the confirmation email and receipt for verification.
Do children require tickets as well?
Children aged 3 years old and below do not require any tickets. Hence, your purchase will exclude them in your total pax.
I am unable to attend and would like to purchase the tickets on behalf of my family and/ or friends. Can I do so?
Yes, you may do so. Do ensure that they are able to furnish the payment receipt and/ or confirmation email during ticket collection.
How do I collect my tickets?
All tickets must be collected at HomeTeamNS Balestier (31 Ah Hood Road, Singapore 329979) Guest Relations Counter from 1 November to 28 November from 9.30AM to 9.00PM. Failing to do so may result in the forfeiture of your tickets. Uncollected tickets are also non-refundable.
Will there be parking coupons issued?
No, parking is available at Resorts World Sentosa at its prevailing rates.
What time will the doors open on the event day?
Doors will only open at 7.00PM. There may be security checks upon entry, as such, attendees are encourage to travel light so as to ensure a smooth entry into the theme park.
Upon entry, can we proceed to enjoy the rides?
Attendees will be directed to the WaterWorld Amphitheatre for a congregation and welcome address by HomeTeamNS, while USS staff clear out the theme park for you to enjoy, exclusively.
Will there be any F&B provided?
All attendees will be issued with a $5 food voucher which they can use at the participating F&B outlets within the theme park.
Will transport be provided to exit Sentosa Island?
The last bus out of Resorts World Sentosa will be at 11.30PM. Taxis and private hire cars will be available for booking within the island.


Registration & Payment
  • All registration and payment are to be made via the online portal.
  • All attendees must be accounted for in the final amount reflected in the payment receipt.
  • Early bird special applies to groups of 3 attendees only.
  • Early bird special ends on 31 October 2019, 2359HRS.
  • The event portal will not allow payment to be made should the above conditions not be met. Members may only purchase a maximum of 3 tickets. Should they wish to purchase more, they will need another member to acquire the additional tickets.
  • All payments made are non-refundable.
Ticket Collection
  • All tickets MUST be collected from HomeTeamNS Balestier Clubhouse, located at 31 Ah Hood Road, Singapore 329979.
  • There will be NO on-site ticket collection.
  • Failing to collect tickets before the event may result in the forfeiture of your tickets.
  • Uncollected tickets are non-refundable.
  • All attendees are responsible for their tickets and food vouchers.
  • HomeTeamNS is not liable for any loss or damaged tickets and food vouchers.
  • By registering, participants agree to being photographed and video recorded on the event day for the purpose of publicity and for use in future publicity collaterals.
  • By registering, participants agree to receiving Email and SMS update pertaining to HomeTeamNS events and promotions.
  • HomeTeamNS reserves the rights to reject participants who have not adhered to the payment terms from participating in the event.
  • HomeTeamNS reserves the right to amend the Terms & Conditions without any prior notice.

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