TERMS & CONDITIONS

General Terms and Conditions

  • Do kindly arrive 15 minutes before selected booking slot.
  • Kindly note that refunds, cancellations or exchanges are not allowed in the event of late arrival/ no-show.
  • Verification of PAssion/ SAFRA Membership Card is required upon check-in at the counter. No prove of Membership, additional charges will apply accordingly.
  • The Management of the Club shall not be liable in any way whatsoever in respect of:
    • The death of or personal injuries to any Member or Guest arising in any way through the use or enjoyment of the Club’s premises and/or facilities or otherwise howsoever arising.
    • For the loss of or damage to any article property whatsoever brought to the Club’s premises by any Member or Guest.
    • Interruption in service due to faulty or damaged appliances, apparatus, equipment of other facilities etc.
    • Interruption of utilities due to power shortage or electrical, mechanical and/or manpower failure
    • Any omission, default, misconduct or negligence of any agent, employee, Member or Guest in or during the performance of any duty relating to the provision of the said services or any of them.
  • All Members and Guests are required to act in accordance with the respective rules and regulations that govern the use of the Club’s facilities, failing which the Management reserves the right to terminate the activities and/or ask the participant(s) to leave the premises.
  • The Management reserves the right to take, use and/or reproduce photographs, films, and/or digital media during the usage of the facilities and/or service for any purposed deemed suitable by HomeTeamNS.
  • Without prejudice to other rights and remedies, the Management may on its absolute discretion waive any of the rules and regulations as it may deem fit and the Management also reserves the right to add, amend and cancel or suspense any of such rules and regulations from time to time.

Savers Pass Terms and Conditions

  • Clip ‘n Climb
    • Clip ‘n Climb Savers Pass is non-transferable.
    • The Savers Pass is valid for 6 months from date of purchase.
    • Redemption is only valid at Clip ‘n Climb HomeTeamNS.
    • Savers Pass is not applicable with other promotions or party packages.
    • Unused climbs cannot be exchanged for cash.
  • Laser Quest
    • Laser Quest Savers Pass is non-transferable.
    • The Savers Pass is valid for 6 months from date of purchase.
    • Redemption is only valid at Laser Quest Tampines.
    • Savers Pass is not applicable with other promotions or party packages.
    • Unused missions cannot be exchanged for cash.