HomeTeamNS Tampines

For all adventure-lovers and adrenaline junkies, this is the perfect destination for you!

With 2 signature facilities housed in HomeTeamNS Tampines – Clip ‘n Climb and Laser Quest, you’re in for a unique and memorable experience!

 

Click here for the precautionary measures implemented for COVID-19

WELCOME BACK!

As we make the gradual return to a new normal, we’re happy to announce that HomeTeamNS Tampines will resume operations from 19 June 2020 onwards. We can’t wait to have you back, with the mandatory safe distancing measures in place for everyone’s well-being.


Please take note of the revised hours at the facility:


Operating Hours

 Opening Days
Clip 'n Climb, Laser Quest and Members LoungeMon-Thurs: 12pm - 9pm

Fri, Sat, Sun, Eve of PH, PH & School Holidays: 10am - 9pm
The Co-opMon - Sun: 12pm - 10pm


FAQs

Mandatory SAFE entry Declaration of all visitors and staff

To facilitate any need for contact tracing, all members are required to scan the SAFE entry QR code to declare their travel and health status upon entering the clubhouse.

 

Mandatory Temperature Screening of all visitors and staff

All members will take mandatory temperature screening procedures upon entering the gym. Individuals with temperatures 38°C and above will not be allowed entry.  Staff will take temperatures twice a day, during their shifts.

 

Booking of slots for Clip ‘n Climb and Laser Quest

All members and guests will have to book their slots via GetKaki-HomeTeamNS mobile app prior to arrival.

Refer below for details on online bookings.

 

Increased frequency in cleaning and disinfecting of high-contact areas

Our housekeepers and Games Specialists will wipe down the equipment after every mission. High contact areas will be cleaned every 2-hourly.

 

Capacity control and safe distancing

Clip ‘n Climb

Clip ‘n Climb must adhere to maximum of 8 pax per group, up to 4 groups per 90 minutes session. Groups will rotate between 4 zones within Clip ‘n Climb during the 90 minutes session to ensure no mixing of groups.

 

Laser Quest

Laser Quest must adhere to maximum of 8 pax per mission.  Mixing of groups are not allowed. One marshal will supervise every mission.

 

Members Lounge

Maximum capacity for members lounge is 10 pax. Groups of up to 8 pax must maintain a distance of at least one metre apart, with no mixing of groups. Masks should be worn at all times except when dining.

 

The Co-op

Groups of no more than 8 pax will be allowed for communal dining in Co-op, however groups must maintain a distance of at least one metre apart, with no mixing of groups.

 

Personal Protective equipment 

For safety reasons, only Clip ‘n Climb issued harnesses are allowed. Harnesses will be wiped down after use and rotated with a 3 hour down-time.

Masks and face shields are not mandatory to be worn during climbing or laser quest session. You will be required to put your masks back on after the session or when using the members lounge (except when dining) and in the public area.

Bookings

We are limiting the number of visitors to help everyone follow social distancing guidelines. Pre-booked time slots ensure that visits are spread out throughout the day, and that sites don’t exceed their safe capacity.

You can make the booking via GetKaki-HomeTeamNS mobile app.

To minimize contact and queues forming, we request that you book your ticket online before you arrive at a site. However, you can book online on the day of your visit if there are still time slots available.

No, we are unable to take bookings over the telephone. If you have any issues booking online, please contact us at 6705 9410.

There is no refund for cancellation of booking of in the event of no-show or late/missed sessions

You can arrive up to 15 minutes before your booking time to register your arrival. Please ensure you stay 1m apart from another person in queues during registration.

1 Tampines Walk
(Our Tampines Hub)
#03-03
Singapore 528523

 Telephone
6705 9410


Email
tmclub@hometeamns.sg


 Members’ Services Counter Operating Hours:

 

  • 12:00pm to 9:00pm (Monday* to Thursday)

    *1st Monday of the month: 2:00pm to 9:00pm

  • Friday, Saturday, Sunday, MOE School Holiday and Eve of Public Holiday: 10:00am t0 9:00pm

facilities

Click on image(s) for more details.

Clip ‘N Climb

Laser Quest

Members' Lounge

Party Celebration

Group Programmes

LATEST PROMOS AND EVENTS

Hear it from the rest

Today (dated 30/7/17) was our first-time visit to Clip 'N Climb, which also falls on my daughter's birthday. It was her idea to celebrate her special day at your clubhouse. Our time slot was 2pm for two children. I would like to compliment your staff. There was this lady wearing grey attire making really difficult time for your staff at the clip n climb corner (stating that staff was wasting time doing briefing at 2pm instead of half an hour earlier and also complaining that she could not be allowed in because she wore unsuitable shoes - I assume there was no proper grip for the soles). Applaud to all staffs handling her! They were very professional in handling her unreasonable demands. They really deserve my letter of appreciation. Please let them know that their hard work today was recognised by me.

Mdm Aspalela

Mdm Aspalela

We went Clip 'N Climb on 19th August 2017, which also happened to be my first time trying out something like this. There was a short briefing session before the climb, presented with clear and easy instructions. Although I was initially afraid due to some fear of heights, I got better after some tries. Staff were friendly and helpful(e.g. helped guided steps by using a laser pointer). We were also impressed by how the staff retrieved an 'ice-pick' when we accidentally left it up there. Looking forward to coming back here in the future!

Cindy

Cindy

It is one of our children's birthday today and the family visited for the Clip N' Climb. The experience was great for our girls who are 13, 10 and 6 this year. The facility is very well kept, clean and safe. Our 10 year old birthday girl had an awesome time! The staff are also wonderful - full of positive energy and care. They did their work professionally and kindly. One particular staff, whom I got his name as Ady, was very patient and careful with our 6 year old daughter. Our daughter was nervous and didn't want to climb high at all, but Ady very nicely encouraged her and climbed with her till above 3m (which is an amazing feat for our daughter). She really appreciated Ady's help and said she will make sure to climb again next time. I spoke briefly with Ady and learned that he is an intern from one of the ITEs. I'd like to give a shout out to him a big thanks, and appreciate the maturity and professionalism of this young and fine man. Thumbs up to the entire team and management, in making Clip N' Climb a wonderful experience for the family!

Cedric Tan

Cedric Tan

Submit your testimonial

WE WOULD LOVE TO HEAR YOUR STORIES AND EXPERIENCES AT OUR CLUBHOUSE! PLEASE SHARE YOUR THOUGHTS VIA THE FORM BELOW.

 

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