- To ensure that the counter and lobby lounge is operational ready at all times.
- To ensure all transactions are accurate, on time and carried out in accordance to set processes/procedure.
- To equip with good product knowledge.
- To attend to all queries on membership and club’s offerings.
Inventory and Monies
- To be responsible for all monetary transactions are accurate, recorded and accounted for.
- To be accountable for safekeeping and recording of inventories and assets.
- To deliver quality service to members and guests.
- To attend to customers feedback and complains.
- To engage all visitors and host organised groups.
- To ensure that the system is maintained and operational at all times.
- To be responsible for collation of data, preparation and presentation of management reports.
Publicity and Promotion
- To promote the club’s offerings and services to members and guests.
- To promote membership sign-ups.
- To assist in publicity of events and activities organised by the club.
- To assist in events and activities organized by the club or HomeTeamNS.
- To undertake any such additional duties that are reasonably commensurate with the level of this post.