Responsibilities and Roles

  • Responsible for day-to-day operations of the facilities including delivering fun and energetic safety briefings, conducting safety checks and activity marshalling
  • Provide front of the house service including responding to all enquiries pertaining facilities and membership matters, registration and payment collection
  • Develop and maintain high level of knowledge on the use and maintenance of the gaming equipment
  • Assessing hazards, managing risks and ensuring compliance for all safety regulations prior to every programme to ensure a safe environment for participants
  • Develop and maintain gaming equipment technical resources and troubleshooting guidelines by drafting, recommending, writing and updating changes to the Standard Operating Procedures
  • Planning and preparing activities to suit the needs, abilities and experience of every participant
  • Market services and products to customers and potential customers
  • Maintain high level of customer service and positive interaction
  • Maintain cleanliness and maintenance of facility and equipment
  • Assist in events organised by the Club and Association when necessary