{"id":6932,"date":"2018-11-01T08:00:51","date_gmt":"2018-11-01T00:00:51","guid":{"rendered":"https:\/\/www.hometeamns.sg\/frontline-tmp\/?p=6932"},"modified":"2018-10-23T17:28:22","modified_gmt":"2018-10-23T09:28:22","slug":"closeup-spf-chua-song-heng","status":"publish","type":"post","link":"https:\/\/www.hometeamns.sg\/frontline\/closeup-spf-chua-song-heng\/","title":{"rendered":"DAC (NS) Chua Song Heng on What Goes Behind New Technologies Deployed In SPF"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\"><strong><em>DAC (NS) Chua Song Heng helps SPF come up with innovative solutions to fight crime.<\/em><\/strong><\/h4>\n<p><!--more-->[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]Having served as a National Serviceman in SPF for more than 30 years, it was a natural fit for\u00a0DAC (NS) Chua Song Heng to join its Police Technology Department (PTD) after leaving his former company, Philips Electronics, two years ago.<\/p>\n<p>\u201cIn the private sector, you use your skills to help the company generate dollars and cents. Now I\u2019m using my expertise in Information and Communications Technology (ICT) to help keep Singapore safe, which is more meaningful,\u201d says the 55-year-old.<\/p>\n<p>Chua\u2019s current role as an enterprise architect involves designing the architecture of ICT solutions for SPF. These include police surveillance cameras, mobile apps and e-services that enable citizens to lodge a non-urgent police report online without having to visit the police station.[\/vc_column_text][vc_column_text]<\/p>\n<blockquote><p>Our recent deployment of police cameras in areas such as lift landings have helped to reduce loan-shark harassment cases and deter crime. It also gave the public a greater assurance of safety.<\/p><\/blockquote>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]As technology becomes increasingly important in fighting crime, especially with the growing threat of terrorism, the PTD continues to explore new capabilities to help officers do more with less.<\/p>\n<p>\u201cWe recently designed police smartphones that allow officers to respond faster and more effectively to incidents. The smartphone includes SPF applications that will aid in decision-making across all frontline functions as well as fulfil administrative and training functions. For example, officers are able to access the SPF knowledge management database and refer to standard operating procedures and policies en route to incidents or during their off-time to refresh their memory,\u201d he explains.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;6946&#8243; img_size=&#8221;large&#8221;][\/vc_column_inner][\/vc_row_inner][vc_column_text]Other new technological developments include an autonomous patrol robot equipped with background sensors to help in patrolling duties and provide live video feed to command posts.<\/p>\n<p>With the growing prevalence of cyber crime and trans-border crime such as online scams, Chua says that being part of the police force today is a far cry from what it was in the 80s, when he first enlisted as an NSman.<\/p>\n<p>\u201cBack then, we were more involved in handling cases such as domestic disputes, fights and house burglaries,\u201d he says. Chua recalls handling a gang fight that broke out in Tampines, which coincidentally occurred at the coffee shop that he frequently patronised with his family. \u201cIt dawned on me that violent crime can happen anywhere and potentially affect your loved ones at any time.\u201d[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h4><strong>CALL OF DUTY<\/strong><\/h4>\n<p>[\/vc_column_text][vc_column_text]Having fostered close friendships within SPF over the years, Chua extended his NS service twice \u2013 most recently in 2018. Thus he did not hesitate when he was asked to chair the Reunion @\u00a0Old Police Academy organising committee in 2017, as part of the NS50\u00a0celebrations.[\/vc_column_text][vc_single_image image=&#8221;6942&#8243; img_size=&#8221;large&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<blockquote><p>The old academy holds a lot of fond memories for us, and it took us nine months to organise the one-day event to bring the officers and their families back for a visit.<\/p><\/blockquote>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][vc_column_text]Helping new officers is also something that brings him satisfaction, as an NSPI (National Service Probationary Inspector) mentor.\u00a0\u201cThe two years spent in NS is an opportunity to pick up valuable life skills\u00a0that will give NSmen an edge when they start working,\u201d he says. \u201cI encourage them to broaden their capabilities based on their interests and skills. For instance, those with a computing background can learn how to develop an app.\u201d<\/p>\n<p>Chua was also involved in the transformation of HomeTeamNS clubhouses for members and their families to enjoy leisure and social activities in a more lively and interactive environment. \u201cThe newly revamped clubhouse at Bukit Batok now has a spa and enrichment facilities for our spouses and kids while we enjoy a beer with our buddies,\u201d he says.<\/p>\n<p>Despite his packed schedule, the busy professional still finds time to take part in shooting matches at the National Shooting Centre. \u201cShooting offers me stress relief as I can block out other thoughts and just focus on hitting the target,\u201d he laughs.[\/vc_column_text][vc_separator][vc_cta h2=&#8221;#FrontlineGoesDigital Opt-in Contest Nov\/Dec&#8217;18&#8221; txt_align=&#8221;center&#8221; color=&#8221;blue&#8221;]Stand a chance to win a prize from us just by answering a question <u><a href=\"https:\/\/corpstaging.hometeamns.sg\/frontline\/digital-opt-in-contest\/\">here<\/a><\/u> based on this Close Up story!<\/p>\n<p><em><span style=\"font-size: SMALL;\">P.S you&#8217;ve got to be digitally opted in to Frontline in order to qualify.<br \/>\nMore details can be found here &#8211;\u00a0<a href=\"https:\/\/corpstaging.hometeamns.sg\/frontline\/digital-opt-in-contest\/\">www.hometeamns.sg\/frontline\/digital-opt-in-contest\/<\/a><\/span><\/em><em><span style=\"font-size: SMALL;\">!<\/span><\/em>[\/vc_cta][vc_separator][vc_column_text]<\/p>\n<h4><span style=\"color: #993300;\">Other articles that you might like:<\/span><\/h4>\n<h6><strong><u><a href=\"https:\/\/corpstaging.hometeamns.sg\/frontline\/second-chances-for-criminally-charged-pns-officers\/\">The head of PNSD\u2019s Provost Intervention Wing believes in second chances for criminally charged PNS officers<\/a>\u00a0<\/u><\/strong><\/h6>\n<h6><strong><u><a href=\"https:\/\/corpstaging.hometeamns.sg\/frontline\/closeup-going-the-extra-mile\/\">How one Home Team NSman goes the extra mile<\/a><\/u><\/strong><\/h6>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] DAC (NS) Chua Song Heng helps SPF come up with innovative solutions to fight crime.<\/p>\n","protected":false},"author":25,"featured_media":6935,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[20],"tags":[22],"class_list":["post-6932","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-close-up"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - 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