{"id":20481,"date":"2022-02-28T22:20:46","date_gmt":"2022-02-28T14:20:46","guid":{"rendered":"https:\/\/www.hometeamns.sg\/frontline\/?p=20481"},"modified":"2022-10-03T09:52:32","modified_gmt":"2022-10-03T01:52:32","slug":"to-click-or-not-to-click","status":"publish","type":"post","link":"https:\/\/www.hometeamns.sg\/frontline\/to-click-or-not-to-click\/","title":{"rendered":"To click or not to click?"},"content":{"rendered":"\t\t
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Phishing\u00a0scams have unfortunately been in the news again. Here are some simple steps you can take to avoid falling victim to common scams online.<\/strong><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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TEXT: MELODY TAN<\/p>

PHOTOS: SHUTTERSTOCK<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Imagine losing your life savings in a matter of minutes. That nightmarish scenario was reality for many victims of the recent OCBC Bank phishing scam, which saw S$13.7 million lost from the accounts of 790 bank customers.<\/a><\/p>

Phishing scams are online attacks in which cybercriminals trick people into handing over their confidential information, such as bank details, passwords and credit card information by creating websites, emails and text messages that seem to come from a legitimate organisation, such as a government agency or a bank.<\/p>

In the last few years, Singaporeans\u2019 financial activity has increasingly shifted online<\/a> \u2013 a trend accelerated by COVID-19 as digital finance and e-payments were encouraged<\/a> to maintain safe-distancing measures. However, this has also resulted in an increase in phishing scams and hacking attempts<\/a>. In the last five-and-a-half years, online scammers have stolen close to S$1 billion from people living in Singapore<\/a>, with 2020 seeing the highest amount of S$268.4 million lost.<\/p>

Instead of going back to the old days of stashing money in Milo tins and piggy banks under your bed, these few simple checks can help to ensure that your precious savings are safe from online criminals and their phishing methods.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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LOOK FOR THE SMALL DIFFERENCES<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Cybercriminals have developed increasingly sophisticated ways to trick unwary consumers, so it pays to be extra vigilant when making online transactions.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Phishing has become more sophisticated, as cybercriminals are able to spoof the Short Message Service (SMS) Sender IDs of real banks<\/a>. This means that their fraudulent text messages will be sorted into the same SMS thread as legitimate ones. This causes victims to assume the messages are real and act on them accordingly.<\/p>

However, there are still some differences. Phishing messages often have errors in grammar or spelling<\/a>. \u00a0They may use threatening language or issue ultimatums to scare victims<\/a> (\u201cYour account will be deleted if you don\u2019t act now!\u201d).<\/p>

If they arrive via email, their addresses won\u2019t match those belonging to the real organisation they\u2019re imitating \u2013 for example, a phishing email might be from frontline@hmeteamns.com instead of frontline@hometeamns.sg. For WhatsApp messages, check for a green check mark next to the organisation name<\/a>. This indicates that the message is from the organisation\u2019s official business account.<\/p>

In addition, if you accidentally click on a phishing website, you might notice that it starts with \u2018http\u2019 instead of \u2018https\u2019. The latter denotes a secure version used by legitimate websites<\/a> like banks and online retailers, to protect your login credentials.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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DON\u2019T CLICK THE LINK<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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If you receive a message that claims to be from a trusted organisation, don\u2019t click on the link automatically. Besides, banks in Singapore have recently announced that they\u2019ll stop using clickable links in emails and SMSes for greater security<\/a>. To see where a link leads to, mouse over it on your computer, or hold it down with a finger on your phone to see the full address.<\/p>

It’s safer to log in using the bank or organisation\u2019s app on your phone, or by visiting their website. If the message is real, you should see a notification in the app or on the website. If you don\u2019t see anything but would still like to check, it\u2019s safer to call the organisation. Don\u2019t use any numbers provided in the suspected message. You may end up speaking to a scammer instead!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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DON\u2019T PROVIDE CONFIDENTIAL INFORMATION <\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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No genuine organisation will ever ask for your personal information<\/a> (like NRIC number, Singpass login, bank account details or passwords) online. Should a bank or government agency require sensitive information, they would ask you to visit a branch or office in person.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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TOO GOOD TO BE TRUE<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Cybercriminals have developed increasingly sophisticated ways to trick unwary consumers, so it pays to be extra vigilant when making online transactions.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Phishing messages might try to tempt victims with freebies, chances to win prizes or unusually large discounts on popular goods. Last year, NTUC FairPrice alerted customers to an email \u2013 supposedly from FairPrice Online \u2013 that offered people S$80 for answering a few survey questions<\/a>. If the offer is suspiciously generous, it\u2019s probably fake.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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WHAT\u2019S THE RUSH?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Finally, phishing attacks often rely on a victim being distracted or panicked, two emotions which override their natural caution.<\/p>

For example, one victim of the OCBC Bank phishing scam was anxious when she received a fake text message claiming that her account would be suspended<\/a>, as she needed to make several transactions to her children\u2019s bank accounts. Scammers eventually took close to S$100,000 from her and her children\u2019s bank accounts.<\/p>

Instead of reacting immediately to any messages or emails, take the time to evaluate their content. Don\u2019t perform transactions or disclose banking details when you\u2019re in a rush, or distracted. Set aside the time to sit down and focus fully on the information presented to you. This might take a few extra minutes, but it could save you thousands of dollars in the long run.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Phishing\u00a0scams have unfortunately been in the news again. Here are some simple steps you can take to avoid falling victim to common scams online. TEXT: MELODY TAN PHOTOS: SHUTTERSTOCK Imagine losing your life savings in a matter of minutes. That nightmarish scenario was reality for many victims of the recent OCBC Bank phishing scam, which saw S$13.7 million lost from the accounts of 790 bank customers. Phishing scams are online attacks in which cybercriminals trick people into handing over their confidential information, such as bank details, passwords and credit card information by creating websites, emails and text messages that seem to come from a legitimate organisation, such as a government agency or a bank. In the last few years, Singaporeans\u2019 financial activity has increasingly shifted online \u2013 a trend accelerated by COVID-19 as digital finance and e-payments were encouraged to maintain safe-distancing measures. However, this has also resulted in an increase in phishing scams and hacking attempts. In the last five-and-a-half years, online scammers have stolen close to S$1 billion from people living in Singapore, with 2020 seeing the highest amount of S$268.4 million lost. Instead of going back to the old days of stashing money in Milo tins and piggy banks under your bed, these few simple checks can help to ensure that your precious savings are safe from online criminals and their phishing methods. LOOK FOR THE SMALL DIFFERENCES Cybercriminals have developed increasingly sophisticated ways to trick unwary consumers, so it pays to be extra vigilant when making online transactions. Phishing has become more sophisticated, as cybercriminals are able to spoof the Short Message Service (SMS) Sender IDs of real banks. This means that their fraudulent text messages will be sorted into the same SMS thread as legitimate ones. This causes victims to assume the messages are real and act on them accordingly. However, there are still some differences. Phishing messages often have errors in grammar or spelling. \u00a0They may use threatening language or issue ultimatums to scare victims (\u201cYour account will be deleted if you don\u2019t act now!\u201d). If they arrive via email, their addresses won\u2019t match those belonging to the real organisation they\u2019re imitating \u2013 for example, a phishing email might be from frontline@hmeteamns.com instead of frontline@hometeamns.sg. For WhatsApp messages, check for a green check mark next to the organisation name. This indicates that the message is from the organisation\u2019s official business account. In addition, if you accidentally click on a phishing website, you might notice that it starts with \u2018http\u2019 instead of \u2018https\u2019. The latter denotes a secure version used by legitimate websites like banks and online retailers, to protect your login credentials. DON\u2019T CLICK THE LINK If you receive a message that claims to be from a trusted organisation, don\u2019t click on the link automatically. Besides, banks in Singapore have recently announced that they\u2019ll stop using clickable links in emails and SMSes for greater security. To see where a link leads to, mouse over it on your computer, or hold it down with a finger on your phone to see the full address. It’s safer to log in using the bank or organisation\u2019s app on your phone, or by visiting their website. If the message is real, you should see a notification in the app or on the website. If you don\u2019t see anything but would still like to check, it\u2019s safer to call the organisation. Don\u2019t use any numbers provided in the suspected message. You may end up speaking to a scammer instead! DON\u2019T PROVIDE CONFIDENTIAL INFORMATION No genuine organisation will ever ask for your personal information (like NRIC number, Singpass login, bank account details or passwords) online. Should a bank or government agency require sensitive information, they would ask you to visit a branch or office in person. TOO GOOD TO BE TRUE Cybercriminals have developed increasingly sophisticated ways to trick unwary consumers, so it pays to be extra vigilant when making online transactions. Phishing messages might try to tempt victims with freebies, chances to win prizes or unusually large discounts on popular goods. Last year, NTUC FairPrice alerted customers to an email \u2013 supposedly from FairPrice Online \u2013 that offered people S$80 for answering a few survey questions. If the offer is suspiciously generous, it\u2019s probably fake. WHAT\u2019S THE RUSH? Finally, phishing attacks often rely on a victim being distracted or panicked, two emotions which override their natural caution. For example, one victim of the OCBC Bank phishing scam was anxious when she received a fake text message claiming that her account would be suspended, as she needed to make several transactions to her children\u2019s bank accounts. Scammers eventually took close to S$100,000 from her and her children\u2019s bank accounts. Instead of reacting immediately to any messages or emails, take the time to evaluate their content. Don\u2019t perform transactions or disclose banking details when you\u2019re in a rush, or distracted. Set aside the time to sit down and focus fully on the information presented to you. This might take a few extra minutes, but it could save you thousands of dollars in the long run.<\/p>\n","protected":false},"author":29,"featured_media":20574,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-20481","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lifestyle"],"acf":[],"yoast_head":"\nHow to avoid falling victim to phishing and other online scams. - Frontline<\/title>\n<meta name=\"description\" content=\"Phishing scams are in the news again. 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