{"version":"1.0","provider_name":"Frontline","provider_url":"https:\/\/www.hometeamns.sg\/frontline","title":"Cybersecurity: Protecting communities round the clock - Frontline","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"tNXeG5ZPvd\"><a href=\"https:\/\/www.hometeamns.sg\/frontline\/protecting-communities-round-the-clock\/\">Protecting communities round the clock<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.hometeamns.sg\/frontline\/protecting-communities-round-the-clock\/embed\/#?secret=tNXeG5ZPvd\" width=\"600\" height=\"338\" title=\"&#8220;Protecting communities round the clock&#8221; &#8212; Frontline\" data-secret=\"tNXeG5ZPvd\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! 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TEXT: KEENAN PEREIRA PHOTOS: DAC (NS) NG SY JANG Security and safety are big themes in DAC (NS) Ng Sy Jang\u2019s life. By day, he serves as an IT Security Researcher at DSO National Laboratories (DSO), Singapore\u2019s largest defence research and development organisation. But the 49-year-old\u2019s efforts to keep Singapore safe don\u2019t end there: He also does this as the NS Commander for the Singapore Police Force (SPF)\u2019s Crime Investigation Department (CID). DAC (NS) Ng\u2019s journey with SPF began in the late 1990s, when he signed on following his National Service (NS). It was an exciting time as technology was quickly changing the way they operated. He explains how the widespread presence of closed-circuit television cameras (CCTVs) has been a gamechanger: \u201cBack then, if we wanted to catch a loan shark runner, we would have to wait at the victim\u2019s home to catch them in the act. But we don\u2019t need to do that anymore, since we can rely on CCTV footage to help us.\u201d A SECURITY BOOST THROUGH TECH Technology has also made it easier for the public to reach the police. For instance, the SMS 71999 Service allows members of the public who require emergency assistance to text the police when it is not safe to call \u2018999\u2019 or when they are unable to speak. Police reports can also be easily filed online. But with the advancement of technology comes the risk of cybercrime. The SPF reported 22,219 such cases in 2021, a 38 per cent increase from 16,117 cases in 2020. These cases include online scams and cyber extortion, which can affect both civilians and the SPF. \u201cCybersecurity is a matter of concern for everyone, both inside and outside of the Force. It\u2019s important that we follow good tech practices, such as changing our passwords regularly, so that we do not fall prey to such crimes,\u201d advises DAC (NS) Ng, whose full-time role in IT security gives him an edge in understanding tech issues. \u201cAt work, we have the tools and know-how to find out what different kinds of malware do and how best to detect and thwart them.\u201d AN UNENVIABLE BUT NECESSARY TASK In his present role as NS Commander of the CID, he leads over 160 NSmen, more than half of whom are in its disaster victim identification group. \u201cIn the event of a mass casualty event, these men will assist the regulars in identifying victims using dental records and fingerprints,\u201d explains DAC (NS) Ng. \u201cThe current NSman batch is being trained to learn how to carry out their duties and how to handle and identify bodies and body parts.\u201d Four members of his team were involved in Exercise Mayday, which concluded in June 2022. This exercise simulated a plane crash, with dismembered \u201cbodies\u201d lying around. It trained DAC (NS) Ng\u2019s men to react to such situations and taught them how to handle body parts with care, so that they could later be used in victim identification. \u201cDuring a mass casualty event, families will report missing loved ones to us and provide certain identifying traits \u2014 a ring or mole, for example, which will be keyed into a system. This will then be matched against the body parts found to help us speed up the process of identifying victims,\u201d explains DAC (NS) Ng. He admits that some might find the task challenging but says that the unit\u2019s focus on team spirit and collaboration helps get the job done. \u201cAll the unit\u2019s leaders try to build rapport with the team and lead by example so we can ensure mission success. It\u2019s an unenviable but necessary task.\u201d Like our stories? Subscribe to our Frontline Digital newsletters now! Simply download the\u00a0HomeTeamNS Mobile App, and update your communication preference to \u2018Receive Digital Frontline Magazine\u2019, through the App Settings. CYBERSECURITY DOS AND DON\u2019TS DAC (NS) Ng shares tips on maintaining good cybersecurity: Don\u2019t share your password and ensure it\u2019s long enough and unique. Don\u2019t click on links from unknown sources. Don\u2019t download apps from untrusted sources. Do be more vigilant and aware of tactics used by scammers."}