Frequently Asked Questions (FAQs) for Facebook Contests/Giveaways & Other Social Media Platforms

1. Can I participate in all the contests on this page?

All of our contests are opened to HomeTeamNS Ordinary members only, unless otherwise stated. Hence, as long as you have a valid HomeTeamNS Ordinary membership, you can participate in our contests to win exciting prizes! Not a member yet? You can find out more at www.HomeTeamNS.sg! Such posts will also use hashtags such as #MembersOnly

All contests will be for Ordinary members unless stated that it is opened to other membership categories and/or the public. Participants have the obligation to read and agree to be bound by HomeTeamNS’s social media policies, terms and conditions that govern the contests held on this Facebook page and other social media channels. All decisions made by HomeTeamNS are final and no further correspondence will be entertained.

2. How do I win?

It’s relatively easy! You just need to provide us with the correct answer and follow the instructions in the post. In each contest, we will list the steps on how you could be eligible for the draw round. Most of the contests require you to LIKE, SHARE and COMMENT. Participants who did not carry out all the instructions as given will not be considered for the selection of winners. Please be reminded that HomeTeamNS’s selection is final. Winners who use fake accounts, multiple accounts and/or deemed to have exploited any of the social media policies, terms and conditions, will result in having the HomeTeamNS management forfeiting their prizes.

3. I have followed the instructions but I still didn’t win. Why?

The winners are selected randomly, unless stated otherwise in the contest’s terms and conditions. For instances where fake accounts or multiple accounts belonging to the same user are used, HomeTeamNS has the sole discretion, and reserves the right to reselect other winners. If the winner is found to be rude and breach the HomeTeamNS members’ code of conduct, his/her prize will be forfeited with immediate effect.

Winners need to be at least 18 years old to qualify. This policy governs all HomeTeamNS social media platforms (Facebook, Instagram, Twitter, etc), unless stated otherwise by the organiser (HomeTeamNS).

To learn more about the Members’ Standard of Conduct, please refer to https://www.hometeamns.sg/standards-of-conduct-3/

All the best to all participants!

4. My membership has expired. Can I renew my membership / use someone else’s membership to redeem my prize?

All members must have valid Ordinary Membership at the time when the prize is awarded to you. Winners are not allowed to use someone else’s Ordinary Membership or redeem the prize on behalf of a valid Ordinary member. HomeTeamNS reserves the right to award your prize to someone else if these criteria are not met.

5. How would I know if I had won?

We would be announcing the winners on our page asking for you to send a private message (PM) to learn more about the collection details. If your response is late, HomeTeamNS reserves the right to forfeit your prize.

All decisions by HomeTeamNS will be final.

6. How am I protected under the Personal Data Protection Act (PDPA) for HomeTeamNS Facebook contests?

If you participate in any contests organised on HomeTeamNS Facebook page, you have given your consent to provide us with your personal information such as full name, NRIC, contact details (mobile) and email for verification purposes. As part of PDPA, all personal information will not be shared with any third parties unless stated in the terms and conditions of the contest.

In addition, participants are encouraged to always check with the organiser (HomeTeamNS) at comms@hometeamns.sg before providing any of their personal data via Facebook private message (PM).

To learn more about HomeTeamNS Personal Data Protection Policy, please go to https://www.hometeamns.sg/hometeamns-personal-data-protection-policy/