Useful Information | Representations & Warranties | Availability/Confirmation/Changes
Charges & Payment | Cancellation and Refund | Liability & Indemnity
All successful applicants for chalets in HomeTeamNS (hereinafter "Occupants") are required to comply with the following regulations:
The resorts are for the recreational use of the Occupants, their relatives and guests. Occupants, their relatives and guests are to abide by these regulations.
Subletting of the chalets is not permitted.
Occupants should observe the recommended capacity of each chalet. All other guests, other than the registered Occupants are to leave the chalet premises by 12 midnight. HomeTeamNS reserves the right to request occupants who are found to have violated this regulation to leave the resort.
Occupants will permit reasonable access and inspection of their chalets by authorized agents of HomeTeamNS at all reasonable times.
Users of the swimming pool and jacuzzi at the Adventure Centre Chalets and Sembawang Resort must be attired in proper swim wear and comply with all rules and regulations of the clubhouse on the use of the facilities (as displayed at the pool concourse).
Occupants are responsible for any breakage, loss of or damage to any property in their bungalow, chalet and resort grounds and thus will be required to pay for the cost of repairs or replacements.
All charges payable (breakage, loss, rental of items, etc.) will be offset from the deposit paid. Any outstanding amount is to be paid via cash upon checkout.
Professional sound systems with tower speakers and sub-woofers are not allowed within the resort premises. We reserve the right to terminate the booking of any occupant found to have violated this regulation and/or disturbing his/her neighboring chalets. No refunds on the booking will be given in such cases.
No external tentages/ marquee / playground equipment / bouncing castles / are allowed to be set up at the chalet premises. We reserve the right to terminate the booking of any occupant found to have violated this regulation and/or disturbing his/her neighboring chalets. No refunds on the booking will be given in such cases.
No pets are allowed within the chalet and resort premises. We reserve the right to terminate the booking of an occupant should he/she be found bringing in any pets into the chalet/ resort grounds. No refunds on the booking will be given in such cases. The occupant may also be disqualified from using all HomeTeamNS Chalets in the future.
Noisy activities and games must not be held in the chalet/resort between 2400hrs and 0800hrs of the following day.
HomeTeamNS reserves the right to take any action it deems necessary against any Occupant, his/her relatives or guests found misusing the chalets, the resort premises or violating these regulations. This includes immediate cancellation of the Occupant's application or teminating his stay without refunding the rental and disqualification from using all HomeTeamNS Chalets in the future.
Smoking and all forms of gambling are strictly prohibited in the chalets/resort.
For chalets with cooking facilities, Occupants are to ensure that the crockery and utensils are properly washed before handing back these items to the caretaker. All food residue and rubbish mush be properly packed and dumped in the refuse bin provided.
The arrangement of the furniture upon check-out should be the same as the way it was arranged on the day of check-in when the caretaker hander over the chalet to the Occupants.
The occupant must ensure that there is no wastage of water and electricity. Lights, air-conditioning and other electrical appliances are to be turned off when not in use.
Occupants are to engage our in-house caterers for all HomeTeamNS Chalets except for HomeTeamNS Bukit Batok Adventure Centre. (with approval from the Management).
Please email your request to Chalets@HomeTeamNS.sg at least one week before check in.
Decorations for birthdays, weddings and festive celebrations are permitted in the chalets. However, Occupants must remove all decorations before checking out and ensure that the property is not damaged. Do note that no wall decors are allowed.
Occupants who need the chalet(s) for corporate events or camp activities are required to book the chalet(s) through Camelot Pte Ltd at (65) 6569 5509 or email@example.com. This booking will be inclusive of our appointed trainers conducting the courses/camps for you and/or with the usage of our Adventure Centre Courses. No external trainers are allowed.
The Management reserves the right to either cancel your booking without any refund or impose a penalty fee in the event of your non-compliance with the above.